On 11-Feb-06, at 1:07 AM, Geoffrey Peters wrote:
Yes.
Find another Apple reseller, and report him to Apple Computer. He
exhibits the *totally* wrong attitude for him to be selling, let
alone fixing, Macs.
Geoffrey
Hi Geoffrey,
Thanks for your reply. I have located another service
On 11-Feb-06, at 6:28 AM, [EMAIL PROTECTED] wrote:
Yell bloody murder! It isn't up to the tech to decide whether or
not the
feature is important. Apple provides it, touts it. I'd do three
things: 1)
move up the chain at that store - complain to the service manager,
manager
and owner.
I just had my 15 AL PB keyboard replaced at a local Apple authorized
repair center. My other keyboard was backlit and was being replaced
as it was defective (i.e. caps lock did not work properly, keys were
not striking properly).
However, when I got home and started using it in a less
Stardate 060211.00:07 -0800. A subspace message from Amber Robey reads:
I just had my 15 AL PB keyboard replaced ... well, it's not exactly a
priority for me to fix it if they just don't light up..does it really
matter ?
Any suggestions ?
Yes.
Find another Apple reseller, and report
On 2/11/06 3:07 AM, Amber Robey [EMAIL PROTECTED] wrote:
I just had my 15 AL PB keyboard replaced at a local Apple authorized
repair center. My other keyboard was backlit and was being replaced
as it was defective (i.e. caps lock did not work properly, keys were
not striking properly).
Amber...
Not only does your local Apple authorized repair center dude exhibit a
cavalier attitude toward his customer (especially one who comes in with
AppleCare to deal with an issue with a covered computer, which, of course,
covers him entirely and insures that he is paid what he has
