Re: [google-appengine] Re: domain is blocked

2019-12-02 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
I think that the steps and troubleshooter linked here would be a better place to start. Folks in GCP Support are not likely to be able to make changes to GMail deliverability. On Monday, December 2, 2019 at 1:37:44 PM UTC-5, Pierre-Yves Blain

[google-appengine] Re: Disable weak cipher for Google Cloud App engine custom domain website

2018-04-04 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Samuel, You're completely correct that the requirements change in June, but for now the PCI Security Standards Council seems to consider 3DES to be "strong security." Given that June is only a few months away, security consultants a

[google-appengine] Re: Disable weak cipher for Google Cloud App engine custom domain website

2018-04-03 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
One aside: I'm curious where Google suggests that App Engine should not be PCI-DSS compliant; this seems like a documentation issue that we should fix. On Thursday, March 22, 2018 at 4:30:16 AM UTC-4, Samuel Melrose wrote: > > Thankfully, if using Cloudflare Enterprise, you can enable TLSv1.2+ on

[google-appengine] Re: I signed up for a free trial and yet my credit card is being charged. Why? How do I contact Google and ask them to include it in my free credit?

2018-01-23 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Our colleagues on the billing support team can help you out: https://support.google.com/cloud/contact/cloud_platform_billing -- Jesse On Tuesday, January 23, 2018 at 9:18:16 AM UTC-5, Aseem Yash wrote: > > I signed up for a free trial and yet my credit card is being charged. > Is there any way w

[google-appengine] Re: What is the google issue tracker process.

2017-08-02 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Hi Toby, On Tuesday, August 1, 2017 at 1:51:18 PM UTC-4, Torbjørn Smørgrav wrote: > > I've reported a problem with Java8 that has been confirmed by the first > triage. Now three weeks has gone and I would like to know what I can expect > in terms of response to the ticket. > In this specific ca

[google-appengine] Re: Can't file bugs to issue tracker

2017-06-05 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Hey George, this doesn't reproduce if you use your @google.com account, but I was just able to reproduce with my @gmail.com account. I don't yet know if the difference is because of @google.com accounts or because we have extra ACLs beyond the public. I'm reaching out to the Buganizer/IssueTrac

[google-appengine] Re: Sneaky machinations on the issue tracker

2017-05-19 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Hello again Attila, First off, I want to apologize. We did a bad job on the issue report you cite. It's already reopened and we're taking another look. Should something like this happen again in the future, posting here is a fine way to get us to take another look at an issue. Moreover, if

[google-appengine] Re: Ongoing App Engine Commitment?

2017-04-06 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Hi Tim, sorry for the late reply but I've been working on a novella for you :-) I'm a technical program manager from the GCP support team. I work on community-facing support (which is just part of our support offering) for all of GCP, including App Engine. On

[google-appengine] Re: !!!URGENT!!! CloudSQL Suspended after disable and re-enabling Billing

2017-03-16 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Hi Lawrence, a few points: First, I agree that it is odd that the billing team would ask you to come to the App Engine mailing list about a problem with Cloud SQL. Thank you for sharing your billing case number so that we can figure out what went wrong. Second, I should explain our community s

[google-appengine] Re: Google Code issue trackers read-only

2017-03-03 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
The issue trackers are back online, served from http://issuetracker.google.com. Please check our our blog post for more information. On Thursday, March 2, 2017 at 12:22:43 PM UTC-5, Jesse Schere

[google-appengine] Google Code issue trackers read-only

2017-03-02 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Greetings all, We're marking the Google Code App Engine project read-only in order to perform the migration to Google Issue Tracker , which will replace Google Code as the backend for publi

[google-appengine] Re: Linux Remote Desktop?

2016-07-15 Thread 'Jesse Scherer (Google Cloud Support)' via Google App Engine
Looks like he did , and our colleague Faizan pointed him toward some good material on Stack Overflow