[google-appengine] Re: Extremely dissatisfied with App Engine lately, Network Issues, Support doesn't help and loops

2018-08-13 Thread 'John Lowry' via Google App Engine
Hi Kaan, Sorry that you're experiencing these issues. As Attila-Mihaly Balazs pointed out above, intermittent network issues are very difficult to debug. I'm going to grab your support case (16573520) and will follow up privately to help you get to the bottom of this issue. To help others

[google-appengine] Re: Custom domain redirecting to appspot URL

2017-02-19 Thread 'John Lowry' via Google App Engine
yo do is to avoid my app to redirect to >> appspot-preview.com and use my custom domain instead. >> >> On Friday, February 17, 2017 at 3:21:43 PM UTC-6, John Lowry wrote: >>> >>> Hi, >>> >>> We made a change this morning whic

[google-appengine] Re: Custom domain redirecting to appspot URL

2017-02-17 Thread 'John Lowry' via Google App Engine
Hi, We made a change this morning which causes some App Engine Flexible apps to redirect to appspot-preview.com. If this is causing an issue for you, please create a support case and we will provide help. https://cloud.google.com/support/ John Lowry On Friday, February 17, 2017 at 12:45

[google-appengine] Re: Elevated Images Service Errors

2016-02-22 Thread 'John Lowry' via Google App Engine
significant updates. John Lowry On Monday, February 22, 2016 at 1:57:53 PM UTC-8, David Fischer wrote: > > I'm seeing elevated error levels with the request to "get_serving_url" and > for completely valid images and formats (PNGs and JPGs). It is not failing > 100%

[google-appengine] Re: datastore timeouts?

2015-12-30 Thread John Lowry
Hi , Our engineers have isolated an issue in our infrastructure that caused occasional slow Datastore RPCs for a small number of apps from 2015-12-27 19:10 through 2015-12-29 15:20. If your issue is still ongoing, then please file a support case and we can investigate further. John Lowry

[google-appengine] Re: A really eccentric issue, out of the ordinary, that caused me almost 600$'s and a 5 day gap in functionality- started at 2014-11-19

2014-12-02 Thread John Lowry
App Engine did have an issue which caused additional Datastore operations for some apps between 11/19/14 16:26 and 11/21/14 03:03 PST. The additional operations may have resulted in your app creating tasks that were executed after the incident was resolved. If you believe that you were

[google-appengine] Re: Reading/Writing Blobs Failing Silently Over the last 24 hours

2014-10-16 Thread John Lowry
Hi, We do have a known issue in which serving Cloud Storage objects using the Blobstore API with a pre-generated blob key is failing for a small number of apps starting approximately Oct 13 2014. We are working on fixing this. As a workaround, you can re-generate the blob key from the Cloud

[google-appengine] Re: Blobstore problem

2014-07-09 Thread John Lowry
Hi, There was an incident with Blobstore today, which is now resolved. You can get details in https://groups.google.com/forum/#!topic/google-appengine-downtime-notify/1gX2vRtAPCI On Wednesday, July 9, 2014 2:21:36 AM UTC-7, Fabien Lenoir wrote: Hello, I am experimenting a problem with the

Re: [google-appengine] Python urlfetch suddenly stopped working

2013-11-06 Thread John Lowry
Our engineering team is investigating this issue. We have created a report in the external issue tracker: https://code.google.com/p/googleappengine/issues/detail?id=10249 Feel free to star this issue to get updates. You can also add your app ID and the URLs that are failing to the issue. On

[google-appengine] Re: urlfetch DeadlineExceededError

2013-11-06 Thread John Lowry
Our engineering team is investigating this issue. We have created a report in the external issue tracker: https://code.google.com/p/googleappengine/issues/detail?id=10249 Feel free to star this issue to get updates. You can also add your app ID and the URLs that are failing to the issue. On

[google-appengine] Re: Emergency!

2013-11-06 Thread John Lowry
Our engineering team is investigating this issue. We have created a report in the external issue tracker: https://code.google.com/p/googleappengine/issues/detail?id=10249 Feel free to star this issue to get updates. You can also add your app ID and the URLs that are failing to the issue. On

[google-appengine] Re: Significant latency increase

2013-10-09 Thread John Lowry
More details of this problem posted here: https://groups.google.com/forum/#!topic/google-appengine-downtime-notify/rXFA-2sU12o On Tuesday, October 8, 2013 9:42:38 PM UTC-7, gks wrote: Latency drops in aos-prod-1 but aos-prod-2 is still experiencing high latency. Hope someone is looking...

Re: [google-appengine] Re: 500 Server Error

2013-09-23 Thread John Lowry
We did have an incident from approximately 2:45 PM to 4:00 PM that affected many apps. More details will be posted on the downtime notify group when available: https://groups.google.com/forum/#!forum/google-appengine-downtime-notify On Monday, September 23, 2013 4:15:39 PM UTC-7, Risto wrote:

[google-appengine] Re: Broken blobstore files - what to do?

2013-09-10 Thread John Lowry
Alex, Thanks for reporting this problem. We have now fixed this issue from reoccurring in future. However, there are some blobs created in the past that still give errors. We are working on a fix for these blobs. John Lowry On behalf of the App Engine team On Thursday, August 29, 2013 1:16

[google-appengine] App Engine tech talk in London on Friday August 16th at 1 pm

2013-07-29 Thread John Lowry
I am presenting at an App Engine tech talk on Friday August 16th at 1 pm at Google's Campus London office space. More details are here: http://app-engine-campus.eventbrite.com/ If you want to attend, you must pre-register (even though it is free). We need to ensure that your name is given to

[google-appengine] Re: Sunsetting double wildcard SSL certificate support for applications serving from appspot.com

2013-07-11 Thread John Lowry
We have completed sunsetting of the double wildcard SSL certificates. This email is to remind you to check that you do not have any clients that are sending requests to URLs with the pattern https://*.*.appspot.com/. For more details, see https://developers.google.com/appengine/docs/ssl. On

Re: [google-appengine] Re: blob upload failing with error code 503 -- servivce unavailable

2013-06-21 Thread John Lowry
to this group, send email to google-appengine@googlegroups.com. Visit this group at http://groups.google.com/group/google-appengine. For more options, visit https://groups.google.com/groups/opt_out. -- John Lowry Technical Solutions Engineer, Cloud Platform -- You received this message

[google-appengine] Re: blob upload failing with error code 503 -- servivce unavailable

2013-06-20 Thread John Lowry
We are working on a fix. Details will be posted here: https://groups.google.com/forum/?fromgroups#!topic/google-appengine-downtime-notify/iXnjYk4L60g On Thursday, June 20, 2013 1:30:23 PM UTC-7, blackpawn wrote: oof getting this too, has my service down as people aren't able to upload

[google-appengine] Re: backups failing and increasing datastore read costs - perhaps since 1.8.0 was pushed?

2013-05-06 Thread John Lowry
We have found a problem in the new release affecting Datastore backups of entities with namespaces. We will update the public issue tracker with status changes: https://code.google.com/p/googleappengine/issues/detail?id=9274. John Lowry On Monday, May 6, 2013 1:19:16 PM UTC-7, James Gilliam

[google-appengine] Re: Task queue stuck

2013-05-02 Thread John Lowry
Hi, We did have a temporary issue with a small number of task queues, including yours. The incident lasted from 13:24 PST 4/2/13 until 15:10. It is now resolved. John Lowry Google Cloud Services Technical Support On Thursday, May 2, 2013 2:53:58 PM UTC-7, gks wrote: I just noticed task