[google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-22 Thread nickmilon
+ 1 to Tim Hoffman I followed his advice (albeit with some delay I regret) last time that I had some issues and my problem was sorted out by App - Engines team in 7 hours although it was a weekend if I remember well. On Nov 22, 9:52 pm, "Ikai Lan (Google)" wrote: > Do you have an application ID

Re: [google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-22 Thread Ikai Lan (Google)
Do you have an application ID? Can you explain the downtime? Is your app serving 500s, are service RPCs not running, etc? -- Ikai Lan Developer Programs Engineer, Google App Engine Blogger: http://googleappengine.blogspot.com Reddit: http://www.reddit.com/r/appengine Twitter: http://twitter.com/ap

Re: [google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-22 Thread Robert Kluin
Hi Eric, I also feel your pain. I have an app I've been running since 2008. The app has experienced issues when the datastore was screwing up, but was otherwise quite stable. I've never had major issues with DDEs or the 10 second timeouts (RPC failed to return a response...), unit a week ago.

[google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-22 Thread Tim Hoffman
You can log a production issue in the tracker, I have been in similiar situations in the pastand getting noticed can be hard at times. One of the problems I see is statements like "appengine has been down for the last 5 hours for me" doesn't actually convey a great deal of information and I would

[google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-22 Thread esilver
Sorry, I'm just very frustrated at this point. My app has been down for the past 12 hours I would consider myself a major App Engine customer (>$1k/mo) , so I'm quite familiar with this platform. At this point, I'm seeing constant datastore timeouts and download errors (I had to move major parts o

[google-appengine] Re: Google app engine has been down for my app for the last 5 hours

2010-11-21 Thread Tim Hoffman
What sort of error are you getting in your logs ? I have half a dozen apps running all without any issues. You may be stuck in a bad patch of hardware or you could have a broken instance, that isn't getting recycled. I don't agree with your general statement about fitness or reliability. Yes app