Re: [H] How bad will this get for Dell?

2010-07-01 Thread Thane Sherrington
At 11:57 AM 01/07/2010, Harry McGregor wrote: Dell made a point of sending out extra systems to areas hardest hit, and there was an internal push to inspect systems. Of course if you missed the 3 year warranty, you were out of luck. IBM dealt with it better, IMHO, but I am biased (work for

Re: [H] How bad will this get for Dell?

2010-07-01 Thread tmservo
I don't think the warranty thing is what hurts them. I think the claim that they knew it was an issue and told sales and tech staff to blame other things or downplay the problem as deceptive business practices can have serious reaction. Sent via BlackBerry -Original Message- From:

Re: [H] How bad will this get for Dell?

2010-07-01 Thread Thane Sherrington
At 12:14 PM 01/07/2010, tmse...@rlrnews.com wrote: I don't think the warranty thing is what hurts them. I think the claim that they knew it was an issue and told sales and tech staff to blame other things or downplay the problem as deceptive business practices can have serious reaction.

Re: [H] How bad will this get for Dell?

2010-07-01 Thread DSinc
Here! Here! This I agree with. I have worked many troubles that took, sometimes, weeks to resolve. Stuff does happen. The vision of continuing to sell/market known shoddy product is very telling to me. (And, I did use a Dell Optiplex for years before I was laid off.) Sadly, commercial

Re: [H] How bad will this get for Dell?

2010-07-01 Thread Bryan Seitz
On Thu, Jul 01, 2010 at 11:45:57AM -0300, Thane Sherrington wrote: At 06:07 PM 30/06/2010, CW wrote: http://www.computerworld.com/s/article/9178671/Update_Dell_knew_thousands_of_PCs_were_faulty_court_papers_say So, the suit alleges deceptive practices, etc. I'm wondering how bad this works

Re: [H] How bad will this get for Dell?

2010-07-01 Thread Al Anger
Dell replaced two of mine. The machines in question are old as HELL, old news, move on. Hardware wise, yes. Punitive damages; finical fines and a spanking from the public? So what else is new thinks my cynical vision. We will see said a blind man. al

Re: [H] How bad will this get for Dell?

2010-07-01 Thread Jim McQueeney
Al Anger wrote: Dell replaced two of mine. The machines in question are old as HELL, old news, move on. Hardware wise, yes. Punitive damages; finical fines and a spanking from the public? So what else is new thinks my cynical vision. We will see said a blind man. al

[H] Dell is awesome

2010-07-01 Thread Joe User
Hello THG, I have said that for years. -- Regards, joeuser - Still looking for the 'any' key... ...now these points of data make a beautiful line...