At 12:14 PM 01/07/2010, tmse...@rlrnews.com wrote:
I don't think the warranty thing is what hurts them. I think the claim that they knew it was an issue and told sales and tech staff to blame other things or downplay the problem as deceptive business practices can have serious reaction.
Yeah, I agree. People can live with a problems if you are willing to help fix them. If you start lying about the problems then people get upset pretty quickly.
T
