hi- again
i was able to see the problem and what happens is the actual documents
don't open and freeze the computer. i thought it was the icon, but it
is not. the icons still point to the original software, so they
haven't been highjacked by other software.
when you try to open the
This sort of behavior can be caused by a corrupted Normal template
used by Word. This is stored in UsersusernameDocumentsMicrosoft
User Data.
To test if this is the case, try opening a troublesome document while
logged in as a different user. This would us a different, presumably
uncorrupted
On Jan 14, 2010, at 12:41 PM, gladys pérez-almiroty wrote:
hi- again
i was able to see the problem and what happens is the actual
documents don't open and freeze the computer. i thought it was the
icon, but it is not. the icons still point to the original software,
so they
You could try repairing permissions, and running a Disk Check from Disk
Utility. If the Word permissions have gotten corrupted, this could be fixed
easily with a permissions repair. Next, I would try re-installing Office '04
(Or just Word 04 if that's what they have,) and see if that fixes the
On Jan 14, 2010, at 1:02 PM, Elliott Price wrote:
You could try repairing permissions, and running a Disk Check from
Disk Utility. If the Word permissions have gotten corrupted, this
could be fixed easily with a permissions repair.
Sigh...it appears to be time for the annual Ranting
On Thu, Jan 14, 2010 at 4:54 PM, Bruce Johnson
john...@pharmacy.arizona.edu wrote:
On Jan 14, 2010, at 1:02 PM, Elliott Price wrote:
You could try repairing permissions, and running a Disk Check from Disk
Utility. If the Word permissions have gotten corrupted, this could be fixed
easily with
Elliot:
that is the first thing that i did: permissions, disk utility,
permissions again, disk warrior.
i was thinking on upgrading her to 2008. what do you think?
g
On Jan 14, 2010, at 4:02 PM, Elliott Price wrote:
You could try repairing permissions, and running a Disk Check from
Disk
Agreed. The system folder still stores files and extensions necessary for the
proper running of those applications... I've seen it repair many an extension
not part of the system itself.
Besides, there are probably some system extensions that the app is using that
have the wrong permissions;
Since I believe you mentioned that she works in a university, that might be a
good idea. .docx is rapidly becoming standard, and she'll have greater
compatibility with different academic files and such coming from people who
have '07 or '08. It is very different, though, and there are some
