RE: [info-tech] Help Desk/ Work Order

2009-03-23 Thread Sheets, Jake
.k12.ia.us Subject: RE: [info-tech] Help Desk/ Work Order All, Thanks for the great information, it will definitely save me some time! Jake, I am curious why you did not use School dude for the IT side as well? Was GLPI already in place when you purchased School Dude, or did it just not fit

Re: [info-tech] Help Desk/ Work Order

2009-03-23 Thread Sarah Freking
alled GLPI > >http://glpi-project.org/?lang=en > >Jake Sheets >IT\GIS Systems Administrator - Security >Sioux City Community Schools > > >-Original Message- >From: info-tech-ow...@aea8.k12.ia.us >[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns &

RE: [info-tech] Help Desk/ Work Order

2009-03-23 Thread Jim Kerns
Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer,

RE: [info-tech] Help Desk/ Work Order

2009-03-23 Thread Sheets, Jake
[mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially

Re: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Scott Fosseen
ed problem. --- -- From: "Frerichs, Chad" Sent: Friday, March 20, 2009 3:49 PM To: Subject: RE: [info-tech] Help Desk/ Work Order | We also use trouble ticket express, and I am looking at adding some of | the for-pay options like inventory. | | Chad

RE: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Frerichs, Chad
:28 PM To: info-tech@aea8.k12.ia.us Subject: Re: [info-tech] Help Desk/ Work Order Trouble Ticket Express here too On Mar 20, 2009, at 2:12 PM, Jim Kerns wrote: All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this

Re: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Lance Lennon
Trouble Ticket Express here too On Mar 20, 2009, at 2:12 PM, Jim Kerns wrote: All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I

re: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Keith Stoeber
is a private hope and dream which, fulfilled, can be translated into benefit for everyone and greater strength for our nation." - John F. Kennedy From: "Jim Kerns" Sent: Friday, March 20, 2009 2:14 PM To: info-tech@aea8.k12.ia.us Subject: [

RE: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Pearson, Jeremy
-Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to implement some kind of work order system this

RE: [info-tech] Help Desk/ Work Order

2009-03-20 Thread Richardson,Tony
Trouble Ticket Express - a freebie -Original Message- From: info-tech-ow...@aea8.k12.ia.us [mailto:info-tech-ow...@aea8.k12.ia.us] On Behalf Of Jim Kerns Sent: Friday, March 20, 2009 2:12 PM To: info-tech@aea8.k12.ia.us Subject: [info-tech] Help Desk/ Work Order All, I am looking to

[info-tech] Help Desk/ Work Order

2009-03-20 Thread Jim Kerns
All, I am looking to implement some kind of work order system this summer, and I am curious what others are using. Initially this will be for our maintenance staff, but if we can find something that would fit, I would like tech to be in there as well. What is everyone using (if anything), and