RE: [LegacyUG] big problem

2007-01-13 Thread ronald ferguson
20:33:30 -0500 Subject: [LegacyUG] big problem To: LegacyUserGroup@legacyfamilytree.com Hello , I do not remember what the tech`s had to say other than all on my drives were gone. I do not know what happen. No virius showed on the scan. I tried to get my data to run on the 6.0

Re: [LegacyUG] big problem

2007-01-13 Thread myrna20
Have you tried downloading Version 3 and running it on that program? I ask because I had an old version of the program on my daughter's computer in Texas. When I went to see them I tried to copy my data to her computer. WOULD NOT WORK! The data from a newer version does not work with an

RE: [LegacyUG] big problem

2007-01-13 Thread Linda Altman
Subject: Re: [LegacyUG] big problem Have you tried downloading Version 3 and running it on that program? I ask because I had an old version of the program on my daughter's computer in Texas. When I went to see them I tried to copy my data to her computer. WOULD NOT WORK! The data from

RE: [LegacyUG] big problem

2007-01-13 Thread C.G. Ouimet
@legacyfamilytree.com Subject: Re: [LegacyUG] big problem Have you tried downloading Version 3 and running it on that program? I ask because I had an old version of the program on my daughter's computer in Texas. When I went to see them I tried to copy my data to her computer. WOULD NOT WORK! The data from

Re: [LegacyUG] big problem

2007-01-13 Thread GH134924
Thanks ,I will try your suggestion/ BGP Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at:

Re: [LegacyUG] big problem

2007-01-13 Thread GH134924
In a message dated 1/13/2007 5:17:01 AM Eastern Standard Time, [EMAIL PROTECTED] writes: I am still not clear as to whether you have the family files on your CD (they have a .fdb exstention or .zip if the backup file. They were on CD`s.Ron

Re: [LegacyUG] big problem

2007-01-13 Thread Ruth Ann Larson
So what happened to the CDs. They should still have the data on them. Ruth Ann [EMAIL PROTECTED] wrote: They were on CD`s.Ron Ron , My files were on CD. I made

Re: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread GH134924
Hello Sherry, I spoke to your tech. on the telephone. We tried a couple of things. I did transfer all data from my old version to the new version 6.0. Every thing [all data] went to the new version and I had entered new people on the version 6.0. I made CD`s as back up and every thing

Re: [LegacyUG] big problem

2007-01-13 Thread GH134924
Hello Ruth Ann, Thanks for the inquiry. My cd will run but I get a windows pop up and I send a report to Microsoft and they have not came back to me as yet. I know I had data on them for after I burnt them I ran them back and they had all data. Thanks, Bob P Have you unlocked the real

Re: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread Glen Ballard
--- - Original Message - From: [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Saturday, January 13, 2007 9:34 AM Subject: Re: [LegacyUG] Big problem/hope some one can help Hello Sherry, I spoke to your tech. on the telephone. We tried a couple of things. I did

Re: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread Susan Daily
Bob, Did you try copying the contents of the CDs to your computer? A PC usually needs to write to the folder where it finds the data, and it won't be able to do that from a CD, since you can't write to it like you can to a hard drive. I don't know what you have on the CD, though. Is it the Legacy

Re: [LegacyUG] big problem

2007-01-13 Thread malkajef
What does the popup say? Jeff - Original Message - From: [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Saturday, January 13, 2007 12:52 PM Subject: Re: [LegacyUG] big problem Hello Ruth Ann, Thanks for the inquiry. My cd will run but I get a windows

Re: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread malkajef
for several redundant backups to different locations. Jeff - Original Message - From: [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Saturday, January 13, 2007 12:34 PM Subject: Re: [LegacyUG] Big problem/hope some one can help Hello Sherry, I spoke

Re: [LegacyUG] big problem

2007-01-13 Thread GH134924
Pop up: says..Legacy genealogy soft ware for windows has encountered a problem and needs to close.We are sorryfor the inconvence... Jeff. Thanks for your help. BGP Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition.

Re: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread Bobbyd536
Since your hard drive crashed, have you re-downloaded the Legacy Family Tree program, so that your backup CD has something to associate with ? Bob Dutcher [EMAIL PROTECTED] Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition.

Re: [LegacyUG] big problem

2007-01-13 Thread GH134924
Hello Jeff, Thanks for all your help. BGP Have you unlocked the real power of Legacy? Legacy 6.0 Deluxe has 92 features not found in the Standard Edition. Learn more about these features at http://legacyfamilytree.com/DeluxeEdition.asp. Legacy User Group guidelines can be found at:

Re: [LegacyUG] big problem

2007-01-13 Thread malkajef
I quickly searched the internet and found the following. I have not tried any of them but you might wish to. Many have free trial versions: A rescue utility at http://www.naltech.com/cddr.htm or http://www.911cd.net/ http://www.cdroller.com/ http://www.hardwaresecrets.com/article/77

Re: [LegacyUG] big problem

2007-01-13 Thread R G Strong Genealogy
- From: [EMAIL PROTECTED] To: LegacyUserGroup@legacyfamilytree.com Sent: Saturday, January 13, 2007 10:52 AM Subject: Re: [LegacyUG] big problem Hello Ruth Ann, Thanks for the inquiry. My cd will run but I get a windows pop up and I send a report to Microsoft and they have not came back

RE: [LegacyUG] big problem

2007-01-13 Thread Sherry/Support
correspondence. Thanks. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of malkajef Sent: Saturday, January 13, 2007 1:18 PM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] big problem Hi BGP That might mean simply that Legacy cannot

RE: [LegacyUG] Big problem/hope some one can help

2007-01-13 Thread Sherry/Support
. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Saturday, January 13, 2007 9:34 AM To: LegacyUserGroup@legacyfamilytree.com Subject: Re: [LegacyUG] Big problem/hope some one can help Hello Sherry, I spoke to your tech. on the telephone. We tried

[LegacyUG] Big problem/hope some one can help

2007-01-12 Thread GH134924
Hello folks, I do hope someone can help or has some tricks to try. The sad story On New Year's Eve I knew I had had stories about problems with computers. I had the 3.0 version of the program and I did up grade to the 6.0 version.

RE: [LegacyUG] Big problem/hope some one can help

2007-01-12 Thread ronald ferguson
/fergys/Grimshaw/ __ From: [EMAIL PROTECTED] Date: Fri, 12 Jan 2007 19:32:49 -0500 Subject: [LegacyUG] Big problem/hope some one can help To: LegacyUserGroup@legacyfamilytree.com Hello folks

[LegacyUG] big problem

2007-01-12 Thread GH134924
Hello , I do not remember what the tech`s had to say other than all on my drives were gone. I do not know what happen. No virius showed on the scan. I tried to get my data to run on the 6.0 but It will not run at all. you stated it was all most breakfast where you are there{ronfergy] I would

Re: [LegacyUG] big problem

2007-01-12 Thread Laurence E Stephenson
I do not remember what the tech`s had to say other than all on my drives were gone. I do not know what happen. No virius showed on the scan. I tried to get my data to run on the 6.0 but It will not run at all 13/01/2007 1:08:56 PM Hi, Try copying the CD to your hard drive, go to

RE: [LegacyUG] Big problem/hope some one can help

2007-01-12 Thread Sherry/Support
Subject: [LegacyUG] Big problem/hope some one can help Hello folks, I do hope someone can help or has some tricks to try. The sad story On New Year's Eve I knew I had had stories about problems with computers. I had the 3.0 version