Connie, I'm still on the list, just lurking in the shadows so to speak. You
are having exactly the same problems that I had I believe caused by error #5 in
my case. Any suggestions from all failed to resolve the issue with one
exception. Ron Ferguson suggested that I go into my Registry and
Connie, I should have mentioned in my last E-mail that all attempts to download
over the corrupted legacy file (at least with our problem) will not add the
install.log file back into the legacy file. I tried several times with no
success.
Phil
From: Connie
: Sun, 22 Mar 2009 07:00:42 -0700
From: phusba...@verizon.net
Subject: Re: [LegacyUG] Unable to Uninstall; Missing Install.log file
To: LegacyUserGroup@legacyfamilytree.com
Connie, I'm still on the list, just lurking in the shadows so to speak. You
are having exactly the same problems
With Legacy closed, go to the Legacy folder on your hard drive. Delete the
Install.Log file. Then go to the c:\Legacy\Backup folder and delete any
files with the word install in the file name.
Reinstall Legacy and you should have no problems uninstalling.
Thanks for using Legacy.
Sherry
--- On Sun, 3/22/09, Sherry/Support she...@legacyfamilytree.com wrote:
From: Sherry/Support she...@legacyfamilytree.com
Subject: RE: [LegacyUG] Unable to Uninstall; Missing Install.log file
To: LegacyUserGroup@legacyfamilytree.com
Date: Sunday, March 22, 2009, 3:57 PM
With Legacy closed
Connie Sheets wrote:
--- On Sun, 3/22/09, Sherry/Support she...@legacyfamilytree.com wrote:
From: Sherry/Support she...@legacyfamilytree.com
Subject: RE: [LegacyUG] Unable to Uninstall; Missing Install.log file
To: LegacyUserGroup@legacyfamilytree.com
Date: Sunday, March 22, 2009, 3:57 PM
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