Re: [LegacyUG] Help with complex SQL

2015-11-12 Thread Sherry/Support
Graphics that are embedded in the email, as opposed to attached. Either one is a no-no on the list. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Nov 12, 2015 at 7:12 AM, Stu and Priscilla Fanning <sf...@yahoo.com> wrote: > What are inline

Re: [LegacyUG] And a US Census Area be considered a county?

2015-11-04 Thread Sherry/Support
by looking at the list, either by clicking on the button in the window that pops-up or go to the Tools ribbon. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Nov 4, 2015 at 10:31 AM, Chris Summers <genealog...@summerscs.com> wrote: > When I add a USA based locati

Re: [LegacyUG] Customer number help

2015-11-01 Thread Sherry/Support
In Legacy v7 and earlier, go to Help > General Information. In Legacy v8, go to File > File Properties. If you can't find it, write to customerserv...@legacyfamilytree.com You should write it down and put it in a safe place. Sincerely, Sherry Technical Support Legacy Family Tree On Su

Re: [LegacyUG] Label Question

2015-10-29 Thread Sherry/Support
You have assigned sources to those fields. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 29, 2015 at 2:11 PM, Rolf Maxa <rm...@rochester.rr.com> wrote: > I have a question regarding the labels on the Individual’s Information > screen. When they are r

Re: [LegacyUG] cfg to Legacy

2015-10-28 Thread Sherry/Support
No. The DOS version used FTM for their file extension and when they went to Windows version it was FTW. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Oct 28, 2015 at 2:10 PM, I Macaulay <semibo...@yahoo.com> wrote: > Is that not Family tree maker From Broderbund ? (

Re: [LegacyUG] Gay Marriage and Adoption

2015-10-26 Thread Sherry/Support
TO ALL PLEASE - no discussion about whether or not same-sex relationships are legal anywhere or the morals relative to them. Just keep the topic to how to enter same-sex relationships in Legacy. Thanks! Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 25, 2015 at 9:48 PM

Re: [LegacyUG] a scanner question

2015-10-25 Thread Sherry/Support
Please answer Ian off list by replying to semibo...@yahoo.com. Hardware recommendations is not appropriate for the Legacy User Group, which is designed to discuss using Legacy and Legacy add-on programs. Thanks, Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Oct 25, 2015 at 12

Re: [LegacyUG] cgf to Legacy

2015-10-23 Thread Sherry/Support
The only file you can open in Legacy is a .FDB file. A cfg file is a computer configuration file. http://whatis.techtarget.com/fileformat/CFG-Configuration-file Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Oct 23, 2015 at 3:36 PM, Elizabeth Verchio < borninala

Re: [LegacyUG] Uploading webpages

2015-10-13 Thread Sherry/Support
Please see the articles in our Knowlege Base on publishing web pages to the internet at http://support.legacyfamilytree.com/article/AA-00399 http://support.legacyfamilytree.com/article/AA-00965 Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Oct 13, 2015 at 9:34 AM, gerald &l

Re: [LegacyUG] Allowing family members to update tree

2015-10-08 Thread Sherry/Support
make it consistent! Use IntelliShare to have family members work with you on the database. That way, you can review what they've done before you import it into your file and do the IntelliShare merge. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Oct 8, 2015 at 7:48 AM, Ana

Re: [LegacyUG] Sharing information with wider family

2015-09-18 Thread Sherry/Support
There's an article on our website at http://support.legacyfamilytree.com/article/AA-00524 on sharing Legacy and your file with others using a CD/DVD. It should work for flash drives as well. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 18, 2015 at 3:38 PM, Helen McCall

Re: [LegacyUG] Gedcom

2015-09-11 Thread Sherry/Support
If you installed Legacy on the same computer where you had FTM, the media files were already on your computer. It sounds like the FTM gedcom included paths to them so Legacy was able to locate them. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Sep 11, 2015 at 6:11 AM, William

Re: [LegacyUG] Soliciting an opinion

2015-09-11 Thread Sherry/Support
Dave, My favorite book for learning genealogy is "Unpuzzling Your Past" by Emily Anne Croom. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Sep 10, 2015 at 9:38 PM, David Trussell <dstruss...@icloud.com> wrote: > I have two questions for the group: > &

Re: [LegacyUG] What is the current version?

2015-09-08 Thread Sherry/Support
A new update was just released today. Don't worry too much about which number, esp when we have a series coming quickly like we have the past week or so. Whatever you download will always be the most recent! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 8, 2015 at 4:12

Re: [LegacyUG] What is the current version?

2015-09-08 Thread Sherry/Support
There was a 515 - there were three in a row to try to resolve some Legacy FamilySearch issues. Sometimes the revision history isn't updated as quickly as the updates Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Sep 8, 2015 at 6:51 PM, STEPHEN <stephen.gra...@comcast.

Re: [LegacyUG] Error in new version

2015-09-07 Thread Sherry/Support
nter in the file. Pictures are generally not a problem since they're not included in the file, but the file paths are. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Sep 7, 2015 at 9:52 AM, I Macaulay <semibo...@yahoo.com> wrote: > I still have a long way to go then,

Re: [LegacyUG] Error in new version

2015-09-07 Thread Sherry/Support
start getting some strange errors that we have no control over. When you have a large file, running check/repair and compact family file on a regular basis are even more important to avoid empty spaces in the database which can slow things down. Sincerely, Sherry Technical Support Legacy Family

Re: [LegacyUG] Help please Bookmark individual

2015-09-02 Thread Sherry/Support
for that feature. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Sep 2, 2015 at 8:53 AM, I Macaulay <semibo...@yahoo.com> wrote: > I actually bought the manual, of course they keep changing the rules and do > not send updates to the written copy. And it helps to know Rig

Re: [LegacyUG] Bug items List (used to be Same sex Marriages)

2015-08-27 Thread Sherry/Support
I've been using computers since the early 1990's and have never seen list of bugs in a program. Just bug fixes and added enhancements Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 27, 2015 at 7:27 AM, Brian L. Lightfoot br...@the-lightfoots.com wrote: A few months

Re: [LegacyUG] How to add a source citation to a photograph?

2015-08-26 Thread Sherry/Support
I source the media files in the Description field. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Aug 26, 2015 at 6:59 PM, Kirstin genealogylady...@verizon.net wrote: How do I find the webinar? I'm not seeing it in the webinar library. Kirstin On 6/11/2015 5:09 AM, Jenny M

Re: [LegacyUG] Importing GEDCOMs

2015-08-22 Thread Sherry/Support
to www.LegacyFamilyTree.com Help Center tips. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 22, 2015 at 1:33 AM, Leslie Williamson les-william...@ntlworld.com wrote: I’m sure many, if not most of us, will have imported a GEDCOM and regretted not “making it clean” before entering it into our

Re: [LegacyUG] Images attached to Legacy

2015-08-18 Thread Sherry/Support
many pictures of the same thing scattered around in different folders all over her computer and it's been a disaster for her to try to relink the media. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Aug 18, 2015 at 4:58 PM, Denise Moss-Fritch d.mossfri...@comcast.net wrote: Very

Re: [LegacyUG] Images attached to Legacy

2015-08-18 Thread Sherry/Support
archive pictures for the 8x10 and larger enlargements. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Aug 18, 2015 at 4:07 PM, Kirstin genealogylady...@verizon.net wrote: It's the media relinker that is telling me I have 2 of each picture and asking which one I should link

Re: [LegacyUG] install Legacy

2015-08-15 Thread Sherry/Support
Standard Edition and unlock the Deluxe features at the prompt Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 15, 2015 at 10:38 AM, Howlanddavisii howlanddavi...@aol.com wrote: I have just purchased a new computer with Windows 10. What is the best way to download Legacy

Re: [LegacyUG] Next problem - Unsupported format

2015-08-13 Thread Sherry/Support
A space is counted as three characters in Windows. So it's a good idea to not leave blank spaces in file names and folder names. Use an underscore or hyphen to separate words. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Aug 12, 2015 at 9:29 PM, marion wimsett 2wi

Re: [LegacyUG] Next problem - Unsupported format

2015-08-13 Thread Sherry/Support
://next.fordham.edu/?p=230 Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Aug 13, 2015 at 9:26 AM, Michele/Support mich...@legacyfamilytree.com wrote: I didn't know that a space counted as three! Michele Technical Support Millennia Corporation mich...@legacyfamilytree.com

Re: [LegacyUG] First letter of the month

2015-08-03 Thread Sherry/Support
Answered off-list Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Aug 3, 2015 at 8:04 AM, sarrazin sarra...@uottawa.ca wrote: NO, it doesn't work. This problem has been reported by many French users. There are also many other bugs related to Multimedia. If someone tries

Re: [LegacyUG] First letter of the month

2015-08-03 Thread Sherry/Support
Georges, ​It's working fine in English. Try resetting the date section by right clicking on the heading for 5.2 and selecting Reset to Legacy Defaults​ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009:

Re: [LegacyUG] Neat mug shots

2015-07-09 Thread Sherry/Support
That works too! Thanks for reminding me (Sadly OneNote is out of commission right now until I reinstall Windows) A lot of users like Evernote as well. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 9, 2015 at 7:00 AM, David Abernathy da...@schmeckabernathy.com wrote

Re: [LegacyUG] Neat mug shots

2015-07-09 Thread Sherry/Support
copies or prints based on the fonts used in the web pages. As always, an excellent tutorial Mark! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 8, 2015 at 10:41 PM, Mark Lang markl...@adam.com.au wrote: Hi Bob, Thanks for the kudos. To tell the honest truth, it had never

Re: [LegacyUG] Legacy Ver 8 Gedcom export to Legacy Ver 7.5

2015-07-06 Thread Sherry/Support
You should be able to - what kind of problems are you experiencing? Share Events are available in 7.5 and gedcom so those won't work, but everything else should. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 6, 2015 at 5:46 PM, Jay Wilpolt jaywilp...@aol.com wrote: So I

Re: [LegacyUG] Thumbnails

2015-07-06 Thread Sherry/Support
You can put your pictures in any folder you want, but the Media Center is only one bucket Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jul 6, 2015 at 7:25 AM, Cliff Gittens cliff.gitt...@gmail.com wrote: Is there a way to separate images and their related thumbnails

Re: [LegacyUG] TMG direct import cancelled?

2015-07-03 Thread Sherry/Support
All I can tell you is that the programmer is working on it. We have no projected completion date but he is hoping to have it done for v9. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jul 3, 2015 at 3:57 AM, Bob Adams 1.bob.ad...@gmail.com wrote: Several of us would

Re: [LegacyUG] Censusfinder

2015-07-02 Thread Sherry/Support
Don't click on the link for the download - on the far right is a download arrow - click on that. That works. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jul 2, 2015 at 7:08 PM, Gene Wheeler bridge...@gmail.com wrote: I'll bet you didn't try to d/l the .exe file. Gene

Re: [LegacyUG] Report question

2015-07-01 Thread Sherry/Support
What you can do is create the Relationship Report to CSV and do a count in Excel using a CountIf statement or sorting the report by relationship and counting each group that way. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 1, 2015 at 8:09 AM, Jim Terry/Support jimte

Re: [LegacyUG] Two Unrelated Family Files

2015-06-26 Thread Sherry/Support
are clean with no duplicates in them and it's probably best to not hang on to sources, locations and surnames that aren't in use. Purge those Master Lists. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 26, 2015 at 9:16 AM, Bob Austen rgaus...@telus.net wrote: Hi Sherry

Re: [LegacyUG] Two Unrelated Family Files

2015-06-26 Thread Sherry/Support
information you have added. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 26, 2015 at 6:38 AM, OB neptu...@aol.com wrote: Is it possible to have two unrelated family files in Legacy? I have always only had my own, but now would like to set up a family file for a friend. Thank you

[LegacyUG] Legacy FamilySearch linking to FamilySearch

2015-06-26 Thread Sherry/Support
We're now able to connect to FamilySearch through Legacy FamilySearch tool. The church got it fixed. Sincerely, Sherry Technical Support Legacy Family Tree Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail

Re: [LegacyUG] Two Unrelated Family Files

2015-06-26 Thread Sherry/Support
My Help file for the release build says 2 screens and that's all I get so I don't know what's going on with your install. You can either contact Support or just be glad you can do six screens - how anyone can see those is beyond me! Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Legacy FamilySearch linking to FamilySearch

2015-06-26 Thread Sherry/Support
No - the church fixed it from their end. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 26, 2015 at 1:12 PM, I Macaulay semibo...@yahoo.com wrote: Does this mean that I have to do another upgrade? I am beginning to fear them as it seems that there is always something

Re: [LegacyUG] Next problem - Unsupported format

2015-06-23 Thread Sherry/Support
You don't even need to do that - in the Help file, on the right pane when you first open it up, is a list of Program Capacities, which show general capacities and field capacities. It's also on the website under Legacy Features Sincerely, Sherry Technical Support Legacy Family Tree On Tue

Re: [LegacyUG] How to site an obituary on Legacy.com

2015-06-05 Thread Sherry/Support
Diana, I would use Internet Database or, since they're culled from newspapers, you could use Newspapers Online database if it was from a newspaper Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Jun 5, 2015 at 9:33 AM, Diana Sparks dlcspa...@gmail.com wrote: Hello

Re: [LegacyUG] Windows 10

2015-06-03 Thread Sherry/Support
A friend of mine has a beta version of Windows 10 and Legacy v8 is running just fine on it. He's been running it through all its paces to see if he can make it not work g Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jun 3, 2015 at 7:04 PM, dgadam...@gmail.com wrote: Has

Re: [LegacyUG] Master Location Table pEdit/List/Print

2015-06-01 Thread Sherry/Support
of the Legacy Home tab so one of our techs can work with you on this. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jun 1, 2015 at 8:14 AM, Rune Mattsson rune.matts...@gmail.com wrote: Some problems and questions regarding the Master Location Table: Problems_ Example 1 I go

Re: [LegacyUG] Run-time error 3021. No current record.

2015-06-01 Thread Sherry/Support
, but they could be if they're linked to the events. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 31, 2015 at 4:34 AM, Forefathers Research resea...@forefathers.co.uk wrote: Hi, thanks for responding Sherry. Sorry about the attachment: point taken. As I mentioned, it's not just one

Re: [LegacyUG] Error:0, Error Open Database, Could Not Lock File

2015-06-01 Thread Sherry/Support
This is a very unusual error message. If my suggestion doesn't resolve it, please send it in to us on a Problem Report Form for one of the techs to work with you on it. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 31, 2015 at 7:55 AM, Ronald E Howell rehowell0

Re: [LegacyUG] Date Prefixes capitalized

2015-06-01 Thread Sherry/Support
That's a known issue in the latest build. It's been sent to the programmers. I don't know how soon it will be resolved. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jun 1, 2015 at 7:15 AM, Sebastian Masch landw...@wilsen.de wrote: Hello I have a problem with the date

Re: [LegacyUG] No Divorce Template in SourceWriter

2015-06-01 Thread Sherry/Support
Bill, Divorce records are Court records. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jun 1, 2015 at 6:46 AM, William Boswell whbosw...@gmail.com wrote: I was entering divorce records last night and noticed there is no template in SourceWriter for divorce records. Should

Re: [LegacyUG] No Divorce Template in SourceWriter

2015-06-01 Thread Sherry/Support
of the source info on Step 2. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Jun 1, 2015 at 9:59 AM, William Boswell whbosw...@gmail.com wrote: I will create both since I have some copies from courthouses and a few online images from Ancestry. Thanks for letting me know

Re: [LegacyUG] Third Party programs

2015-05-31 Thread Sherry/Support
on our website www.LegacyFamilyTree.com Help Center or the link in the Support section of the Legacy home tab in Legacy. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, May 31, 2015 at 9:03 AM, sarrazin sarra...@uottawa.ca wrote: Since Legacy already incorporate some third

Re: [LegacyUG] Run-time error 3021. No current record.

2015-05-30 Thread Sherry/Support
Maintenance List Cleanup and select Event Definitions under Keep/Restore Original Values for... Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 30, 2015 at 9:52 AM, Sherry/Support she...@legacyfamilytree.com wrote: Tessa, My point was that if he edited the file in Access or changed

Re: [LegacyUG] Run-time error 3021. No current record.

2015-05-30 Thread Sherry/Support
if the Error 3021 continues. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 30, 2015 at 9:03 AM, Tessa Keough murke...@gmail.com wrote: I got this error twice a while ago, but I have not seen it recently. I do think if Legacy allows us to add events or modify sentences

Re: [LegacyUG] Run-time error 3021. No current record.

2015-05-30 Thread Sherry/Support
to the FHC with Legacy on their computers and see if it works ok there, then that might be a clue as well. Frequently, computers in the same household will have the same programs and settings on them. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 30, 2015 at 10:24 AM, Chris Seens

Re: [LegacyUG] Error:0, Error Open Database, Could Not Lock File

2015-05-30 Thread Sherry/Support
Try restarting your computer and see if that resolves the problem. I suspect that the file has been opened in an add-on program, or the program crashed and the .LDB file wasn't released. Don't try deleting it - just try closing all programs and restarting your computer. Sincerely, Sherry

Re: [LegacyUG] Video file types and recordings file types

2015-05-30 Thread Sherry/Support
That's how it's done. Of course you realize there won't be any changes made to v7.5? V8 is the same. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 30, 2015 at 4:49 PM, Jay Wilpolt jaywilp...@aol.com wrote: When I go to attach a video file, the link for video opens

Re: [LegacyUG] Run-time error 3021. No current record.

2015-05-30 Thread Sherry/Support
Sentence Definitions? The data entry you're doing are generally not where the Error 3021 is seen, but most commonly seen when clicking on the Name List or Marriage List. Give the other steps a try and see if they resolve the problem. Sincerely, Sherry Technical Support Legacy Family Tree On Sat

Re: [LegacyUG] Help File Icon

2015-05-28 Thread Sherry/Support
forum g have faded away to very rudimentary Bonjour, comment allez-vous?, Je suis bien, merci. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, May 28, 2015 at 1:38 PM, sarrazin sarra...@uottawa.ca wrote: I am just trying to understand how this is going to work. Someone my access

Re: [LegacyUG] Legacy won't remember last position and size

2015-05-28 Thread Sherry/Support
With Legacy closed, go to Documents\Legacy Family Tree\_AppData\Usr\ and delete the Legacy2.usr file. When Legacy is opened again, a fresh one will be recreated and Legacy should then remember size and placement of windows. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, May 28

Re: [LegacyUG] Help File Icon

2015-05-28 Thread Sherry/Support
available to all, not just members, and more will be added as time goes on. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, May 28, 2015 at 10:51 AM, Brian/Support br...@legacyfamilytree.com wrote: We are planning a way to link some topics to video how to's on our web site

Re: [LegacyUG] Index view in Legacy 8 ver.8.0.0.497

2015-05-28 Thread Sherry/Support
Have you closed Legacy and restarted your computer recently? I had another user with an Index view problem, but it resolved overnight so I'm sure it was related to closing Legacy and restarting her computer. I'm not having any problems. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Vision problem with Legacy

2015-05-26 Thread Sherry/Support
something different, so there will be some trial and error to find out what fits for your friend's friend. Legacy does not do well with Windows High Contrast and that's been reported to the programmers to see if it's something they can resolve. Sincerely, Sherry Technical Support Legacy Family Tree

Re: [LegacyUG] Problem Exporting Legacy Chart to PDF Format

2015-05-26 Thread Sherry/Support
left. You will also have to adjust the Sizing Options and Title on the Appearance ribbon to squeeze the boxes together. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, May 26, 2015 at 7:51 AM, GeoPappas papp...@gmail.com wrote: Brian: In the PDF995 Virtual Printer I am able

Re: [LegacyUG] Re: Family Search and Shared Events

2015-05-23 Thread Sherry/Support
FamilySearch doesn't support shared events at this time. You'll also need to put in a request to them! Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 23, 2015 at 5:48 AM, pcord...@gmail.com pcord...@gmail.com wrote: Thank you for all the replies. I think I will put

Re: [LegacyUG] Re: Family Search and Shared Events

2015-05-23 Thread Sherry/Support
Clipboard, you can customize the information shared with each individual. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 23, 2015 at 9:33 AM, Rune Mattsson rune.matts...@gmail.com wrote: do not think FamilySearch will change the GEDCOM standard, at least until version 6

Re: [LegacyUG] Family Search and Shared Events

2015-05-21 Thread Sherry/Support
I prefer using the Event Clipboard. Not quite as quick as shared events but a lot more flexible. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, May 21, 2015 at 1:39 PM, pcord...@gmail.com pcord...@gmail.com wrote: So, I love shared events because it's such a timesaver

Re: [LegacyUG] Linux/Wine

2015-05-21 Thread Sherry/Support
Legacy requires low-level IE functions to run, esp the Legacy Home tab. That's why it worked after you installed IE. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, May 21, 2015 at 2:39 PM, Kim kim.mi...@wightman.ca wrote: Hi Frank, I'm also a Linux user and tried this out

Re: [LegacyUG] Ahnentafel Report

2015-05-19 Thread Sherry/Support
That's ok since attachments are not allowed. Please review the guidelines for the group - there's a link at the bottom of every post. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, May 19, 2015 at 5:52 AM, mbstx msz...@mindspring.com wrote: ​snip My main PC is down so I can't

Re: [LegacyUG] Ahnentafel Report

2015-05-19 Thread Sherry/Support
It is on the suggestion list. I don't know if or when the programmers will add it. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, May 19, 2015 at 7:26 AM, Jane Sarles sarlesinsi...@gmail.com wrote: I have requested this type of report in the past. I think it would

Re: [LegacyUG] Entering Notes into General Tab

2015-05-18 Thread Sherry/Support
There's a known bug in this build that causes the first word to be lost if it's formatted with both bold and underline. This has been fixed for the next update - I don't know when that will be released. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, May 18, 2015 at 6:42 AM

Re: [LegacyUG] Ahnentafel Report

2015-05-18 Thread Sherry/Support
An Ahnentafel report is the same as an Ancestor report. Legacy has it in two forms - chart or book. On the Report tab, go to Other Charts for the Ancestor Chart and the Ancestor Book is on the ribbon. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, May 18, 2015 at 7:36 AM, Gene

Re: [LegacyUG] Place to enter history of a location?

2015-05-10 Thread Sherry/Support
. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 9, 2015 at 10:19 PM, Brian L. Lightfoot br...@the-lightfoots.com wrote: I think you’ve misunderstood my post in that I wanted to be able to print out a report that ONLY detailed these special history notes. Your mention of the fact

Re: [LegacyUG] error log report

2015-05-02 Thread Sherry/Support
and you'll need to decide what to do with the information. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 2, 2015 at 10:30 AM, Marilyn Clark ukulelemari...@gmail.com wrote: I had some problems with my version 8 deluxe database (Version 8.0.0.459 build date 5 Dec 2014

Re: [LegacyUG] error log report

2015-05-02 Thread Sherry/Support
is corrupted and hopefully the gedcom will restore it. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, May 2, 2015 at 2:03 PM, Marilyn Clark ukulelemari...@gmail.com wrote: OK, thanks Sherry. I wonder why, since I used Legacy to create the GEDCOM, it would export using unrecognized non

Re: [LegacyUG] Removing Temple Data

2015-05-01 Thread Sherry/Support
as the date of the export. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 1, 2015 at 8:10 AM, britton...@comcast.net wrote: Sherry and Mike, Mike, thanks for your reply, but the files already passed though Legacy versions prior to 7 with no indication of LDS content

Re: [LegacyUG] Removing Temple Data

2015-05-01 Thread Sherry/Support
The AFN numbers wouldn't be stripped. That's not part of the Ordinance data. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 1, 2015 at 9:20 AM, britton...@comcast.net wrote: Thanks, Sherry, for the ordinance guidance, and I had not thought of exporting in native mode

Re: [LegacyUG] GMQX file

2015-05-01 Thread Sherry/Support
It's definitely not a Legacy file! Sincerely, Sherry Technical Support Legacy Family Tree On Fri, May 1, 2015 at 11:54 AM, Dave Keeney dave.kee...@gmail.com wrote: Does anyone know if a .gmqx file extension is Legacy's? I can't find any reference to it in HELP. I have a file with the name

Re: [LegacyUG] Removing Temple Data

2015-04-30 Thread Sherry/Support
If you're not LDS and don't want to see the LDS information, just go to Options Customize General tab and deselect the LDS display It will still be in your file and a heck of a lot easier than trying to remove what's there! Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr

Re: [LegacyUG] Add Event/Fact

2015-04-30 Thread Sherry/Support
Create a new empty Family File - then you can see all the defaults! Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 30, 2015 at 11:28 AM, Gillian Häkli gill...@saunalahti.fi wrote: Is there any way I can get back or find somewhere the original list of predefined event

Re: [LegacyUG] 4/28/2015 7:58:08 PM

2015-04-28 Thread Sherry/Support
Looks like Bill's email account has been hijacked! DO NOT CLICK ON THE LINK! There's so much of this going on these days - it's really annoying! Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 28, 2015 at 12:58 AM, Bill wi1...@yahoo.com wrote: http://brightlight snipped

Re: [LegacyUG] .LDB file

2015-04-28 Thread Sherry/Support
Only if Legacy is not open nor any of the add-on programs. Those are files that Access creates and removes when the file is not in use. It *must* be there when the file is in use. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 28, 2015 at 11:28 AM, Flora fdbarr

Re: [LegacyUG] Descendants Narrative report - Addresses

2015-04-27 Thread Sherry/Support
However, you could print the Address Labels in a Report format (the option is on the Custom Size tab of the Address Labels) and append that to the end of the report. Sincerely, Sherry Technical Support Legacy Family Tree On Mon, Apr 27, 2015 at 12:45 PM, Brian/Support br

Re: [LegacyUG] Clooz

2015-04-21 Thread Sherry/Support
The original developer, Liz Kelley Kerstens, gave up on the program and new devs, Joe and Rich, took over - they've done a tremendous job and it's so much better than it originally was! I don't use Clooz but I am impressed with the new improved version! Sincerely, Sherry Technical Support

Re: [LegacyUG] FW: Receiving no posts

2015-04-08 Thread Sherry/Support
Send an email to supp...@legacyfamilytree.com or use a Problem Report Form and this issue will be transferred tot he person handling the mailing list. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 7, 2015 at 10:36 PM, CE WOOD wood...@msn.com wrote: I wondered why I

Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

2015-04-07 Thread Sherry/Support
It's already on the suggestion list. Whether or not the programmers will change it back is up to them Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 7, 2015 at 12:44 PM, Jim Terry/Support jimte...@legacyusers.com wrote: John, You seem to have a lot of anxiety over

Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

2015-04-07 Thread Sherry/Support
They *are* the design team as well as management g Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Apr 7, 2015 at 4:37 PM, Brian L. Lightfoot br...@the-lightfoots.com wrote: I'm not advocating one side or the other to this potential programming change but I'm just curious

Re: [LegacyUG] Any Way to Mark a PERSON as Never Married?

2015-04-05 Thread Sherry/Support
had never been married. Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Apr 5, 2015 at 2:34 PM, Michele/Support mich...@legacyfamilytree.com wrote: Bernie, I never even use that option unless the person was an adult and only if I have some sort of evidence to show

Re: [LegacyUG]

2015-04-02 Thread Sherry/Support
Pat, I'm not sure what you're referring to in your first sentence - but you can find detailed instructions on moving to a new computer in our Knowledge Base at http://support.legacyfamilytree.com/article/AA-00505 Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 2, 2015 at 5

Re: [LegacyUG] Disappearing buttons

2015-04-01 Thread Sherry/Support
Try this - with Legacy closed, go to the Documents\Legacy Family Tree\_AppData\usr folder and delete the Legacy2.usr file. When you go back into Legacy, the file will be recreated - see if that helps. Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Apr 1, 2015 at 12:55 PM, JAS

Re: [LegacyUG] Individual's Information Screen

2015-03-28 Thread Sherry/Support
the labels on an individual level, like we can do buried and cremated. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 28, 2015 at 2:08 PM, Nancy wheat...@hotmail.com wrote: What is the difference between christening and baptism. I always thought they were the same. Legacy

Re: [LegacyUG] Search List - finding number of individuals.

2015-03-28 Thread Sherry/Support
At the very top of the Search List window. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Mar 28, 2015 at 9:46 AM, Mary Young m...@cmy.org.uk wrote: Where can I see the number of people in a Search List? Thanks Mary Young Legacy User Group guidelines: http

Re: [LegacyUG] ENTERING CENSUS SOURCES

2015-03-26 Thread Sherry/Support
Rootswebs FreePages for that = check out http://accounts.rootsweb.ancestry.com/ Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 26, 2015 at 8:38 AM, johnsfamily...@gmail.com wrote: Good morning everyone. My question concerns the correct way to enter the location of a specific

Re: [LegacyUG] Putting Webpages on the Internet

2015-03-22 Thread Sherry/Support
See the article on our website at http://support.legacyfamilytree.com/article/AA-00965 Sincerely, Sherry Technical Support Legacy Family Tree On Sun, Mar 22, 2015 at 5:51 PM, wedd...@gmail.com wrote: Help! I have created my web pages now how do I put that on the Internet? Thanks for any

Re: [LegacyUG] Re: You do not have permission to post to the legacyusergroup@legacyusers.com list

2015-03-20 Thread Sherry/Support
- see if that doesn't make a difference. I know Yahoo doesn't work using our Problem Report Form so it's not just our email list software. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 19, 2015 at 9:15 PM, Sharon Bolte blueeyes6006-leg...@yahoo.com wrote: You're not alone

Re: [LegacyUG] Re: You do not have permission to post to the legacyusergroup@legacyusers.com list

2015-03-20 Thread Sherry/Support
Make sure you unsubscribe on the website - that the Unsubscribe button is selected and you're using the correct email address. Sincerely, Sherry Technical Support Legacy Family Tree On Fri, Mar 20, 2015 at 7:04 AM, adam allan adam.s.al...@hotmail.com wrote: I unsubscribed on Monday or Tuesday

Re: [LegacyUG] Archives of the list ??

2015-03-19 Thread Sherry/Support
and on the above website. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 19, 2015 at 6:41 AM, F. Richard Folkerth rfolke...@sbcglobal.net wrote: GREETINGS, ALL I’m new to the list and would like to review some messages to see if my issue has been discussed earlier

Re: [LegacyUG] Pop-up boxes in family view

2015-03-17 Thread Sherry/Support
Popup Information boxes was removed from Family View - they were replaced by the Scrolling List (Grid) view, which can show a lot more information. Right click on a child, select View Scrolling List (Grid) You can always right click on a child and select Edit as well. Sincerely, Sherry

Re: [LegacyUG] DNA testing - Topic stopped

2015-03-17 Thread Sherry/Support
of lists for discussing DNA in general. Had the discussion been about recording DNA tests in Legacy, that would have been appropriate. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 17, 2015 at 2:37 PM, Kay Berg kayberg2...@gmail.com wrote: I think it is a shame someone felt

Re: [LegacyUG] DNA testing

2015-03-17 Thread Sherry/Support
and its add-on programs, which is the sole purpose of the LUG User Group. There are plenty of Rootsweb, Yahoo and other groups which discuss DNA testing. Thanks, Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 17, 2015 at 12:40 PM, britton...@comcast.net wrote: Charani

Re: [LegacyUG] Reordering source citations

2015-03-12 Thread Sherry/Support
by placing the cursor on the source line you want to move and then clicking the up or down arrow near the lower left corner of the list. Sincerely, Sherry Technical Support Legacy Family Tree On Tue, Mar 10, 2015 at 10:56 AM, Gene Wheeler bridge...@gmail.com wrote: Is it possible to reorder

Re: [LegacyUG] Legacy on a MAC using CrossOver

2015-03-10 Thread Sherry/Support
Crossover will only with with Legacy v7.5 - not with v8. The programmers have been talking with the Crossover developers, but I don't know what the status is. Legacy will run on a Mac with Parallels, Fusion, Bootcamp or VirtualBox along with Windows. Sincerely, Sherry Technical Support Legacy

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