Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread CGO Outlook
My Legacy home tab usually works properly and notifies of an update.This time 439 didn't advise 454 was available. I heard about it through this list. I then went back to 439. Re-started it; nothing. I tried the Updates button/link; nothing. MikeFry October 21, 2014 6:16

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Steve Pick
Started up L8 on Vista again today. Still showing I had the latest build. Had to go to legacy home page and do the download which asked me for my email address and securtiy code before download would start. It also said Users of L8 don't need to use this for the update as it can be automatic.

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Sherry/Support
You can always click on the 'Updates heading to get the latest update information and download from there, without going to the website. I don't know what's going on with some people's computers. The update showed up on my screen on my computer at home and I updated just fine from there. The

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Millie van Eerde
Also having this problem, and clicking on Updates does nothing at all. Legacy says I already have the latest version, which I don't. Windows 8.1. On Wed, Oct 22, 2014 at 7:42 AM, Sherry/Support she...@legacyfamilytree.com wrote: You can always click on the 'Updates heading to get the latest

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Steve Pick
Sherry, I am going from memory, which is dangerous at my age, but I thought I tried the update button 2 days ago and nothing happened. I wonder how many users, that don't receive forum messages, are still on the previous version. Do you keep track of downloads? On Wed, Oct 22, 2014 at 9:42 AM,

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Steve Pick
Sherry, Just opened my W8.1laptop and Legacy 8 and before I could get to a family file the window asking me to check for an update, as I hadn't checked for 40 odd days, popped up and immediately worked as it should and downloaded the new version. On Wed, Oct 22, 2014 at 9:42 AM, Sherry/Support

RE: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread David Abernathy
, October 22, 2014 8:10 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Assigned Sources in 8.0.0.454 Sherry, I am going from memory, which is dangerous at my age, but I thought I tried the update button 2 days ago and nothing happened. I wonder how many users, that don't receive

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-22 Thread Sherry/Support
I don't - and it's probably just numbers and not other information if Sales keeps track. It's a tough one to troubleshoot since plenty of people have been able to update from the Legacy Home tab. I would say to first look at security settings to make sure your firewall lets Legacy check the

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread Brian/Support
The Cite a Master Source button is working for me. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com On 21/10/2014 12:28 PM, LHite31 wrote: I downloaded the update this morning and a few minutes ago I started to add a death source to a

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread Sherry/Support
Lloyd, Do you have sources in the Master Source List? Go to View Master Lists to double check - the Cite a Master Source is gray until a source is added. If you have sources, what happens when you click to Add a New Source and back out of it - does the Cite button then show active? Sincerely,

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread Steve Pick
*From:* Dave Johnson [mailto:davel...@gmail.com] *Sent:* Tuesday, October 21, 2014 4:18 PM *To:* legacyusergroup@LegacyUsers.com *Subject:* RE: [LegacyUG] Assigned Sources in 8.0.0.454 Why is it that others can update to .454 but my Legacy 8 is .439 and tells me it is current? Dave

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread LHite31
On 10/21/2014 2:14 PM, Sherry/Support wrote: Do you have sources in the Master Source List? Go to View Master Lists to double check - the Cite a Master Source is gray until a source is added. Thanks to everyone that replied. I found the problem after receiving Brian's message. I did a check

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread LHite31
On 10/21/2014 4:17 PM, Dave Johnson wrote: Why is it that others can update to .454 but my Legacy 8 is .439 and tells me it is current? Dave, try running check repair and see if that solves the problem. Lloyd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp

RE: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread Bob Austen
-Original Message- From: LHite31 [mailto:lhit...@gmail.com] Sent: Tuesday, October 21, 2014 3:08 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Assigned Sources in 8.0.0.454 On 10/21/2014 4:17 PM, Dave Johnson wrote: Why is it that others can update to .454 but my Legacy 8

Re: [LegacyUG] Assigned Sources in 8.0.0.454

2014-10-21 Thread MikeFry
On 21 Oct 2014 22:17, Dave Johnson wrote: Why is it that others can update to .454 but my Legacy 8 is .439 and tells me it is current? Sometimes, the Updates section on the Legacy Home tab doesn't reflect the availability of a new update. One solution is to actually click on the Updates