you through the process.
Judith
-Original Message-
From: grayscot2 [mailto:graysc...@gmail.com]
Sent: Saturday, December 14, 2013 2:40 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
We've had a number of people with uninstalling proble
013 4:13 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
What is tech support supposed to admit. When the majority of users
have been able to uninstall 7.xx without any issue, I fail to see what
tech support is supposed to admit. It always amuses me when on
/HowToLieWithStatistics
Don
From: Ron Bernier [mailto:ronaldbern...@bernfrin.net]
Sent: Saturday, December 14, 2013 4:13 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
What is tech support supposed to admit. When the majority of users have been
able to
l minority.
From: Ron Bernier [ronaldbern...@bernfrin.net]
Sent: Saturday, December 14, 2013 04:13 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
What is tech support supposed to admit. When the majority of users have bee
It might be helpful for support to know that this has been a problem for
some. I saw a similar sequence of events when I was uninstalling
version 7.5 -- I think last week. Running the program 'unwise.exe' is
what finished the job for me.
The version 8 program appears to pick up some settings from
===
> From: Sherry/Support [she...@legacyfamilytree.com ]
> Sent: Saturday, December 14, 2013 02:52 PM
> To: legacyusergroup@legacyusers.com
> Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
>
> v7.5 is an up*date* to v7 and installed right o
Sherry/Support [she...@legacyfamilytree.com]
Sent: Saturday, December 14, 2013 02:52 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
v7.5 is an up*date* to v7 and installed right over v7, like any other update.
There should be only one folder - c:\Legacy - unless she circum
v7.5 is an up*date* to v7 and installed right over v7, like any other
update. There should be only one folder - c:\Legacy - unless she
circumvented the standard install or update.
v8 goes to the c:\Program Files folder.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Sat, Dec 14, 20
o.com
From: Sherry/Support [she...@legacyfamilytree.com]
Sent: Saturday, December 14, 2013 01:47 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
Legacy v7 and v8 have different install folders. v7.5
> From: Judith [judithsfamilyt...@gmail.com]
> Sent: Saturday, December 14, 2013 01:00 PM
> To: legacyusergroup@legacyusers.com
> Subject: RE: [LegacyUG] Uninstalling Legacy 7.5
>
> I reinstalled Legacy 7, and was able to uninstall it. However, I still
> have Legacy 7.4 in my C:drive
m]
Sent: Friday, December 13, 2013 10:28 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
Legacy v7.5 is actually an upgrade to v7 so you should have only that version
on your computer.
Go to Start menu > All Programs and use the uninstall in the Legacy
registry
files. I don't want to mess up legacy 8, but I can reinstall that if needed.
Judith
-Original Message-
From: grayscot2 [mailto:graysc...@gmail.com]
Sent: Saturday, December 14, 2013 5:46 AM
To: LegacyUserGroup@LegacyUsers.com
Subject: RE: [LegacyUG] Uninstalling Legac
, December 13, 2013 10:28 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
Legacy v7.5 is actually an upgrade to v7 so you should have only that version
on your computer.
Go to Start menu > All Programs and use the uninstall in the Legacy folder
there.
, December 13, 2013 10:28 PM
To: LegacyUserGroup@LegacyUsers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
Legacy v7.5 is actually an upgrade to v7 so you should have only that version
on your computer.
Go to Start menu > All Programs and use the uninstall in the Legacy folder
there. You sho
Legacy v7.5 is actually an upgrade to v7 so you should have only that
version on your computer.
Go to Start menu > All Programs and use the uninstall in the Legacy folder
there. You should have a folder. If it's not there, then Legacy has already
been uninstalled, although the uninstall does retai
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