RE: [LegacyUG] Update Problem

2014-12-05 Thread Bobby Johnson
l just bite the bullet and live with it. Thanks for your suggestions. Bobby From: Paul Gray [mailto:graypa...@outlook.com] Sent: Friday, December 5, 2014 4:52 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Update Problem Hi again Bobby, It’s interesting that your system beha

RE: [LegacyUG] Update Problem

2014-12-05 Thread Paul Gray
: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Update Problem Michelle and Paul, I have my default media file paths set as indicated in my email and as Paul has surmised. Immediately upon update the/Smith and the/Johnson in the family files is missing and ends up with media/. It seems that when I

RE: [LegacyUG] Update Problem

2014-12-05 Thread Bobby Johnson
Michelle and Paul, I have my default media file paths set as indicated in my email and as Paul has surmised. Immediately upon update the/Smith and the/Johnson in the family files is missing and ends up with media/. It seems that when I update the default path to my media is reset to the install

RE: [LegacyUG] Update Problem

2014-12-05 Thread Paul Gray
Bobby, No, I don't think that should be happening. After the update, what path is in 6.2? From your note, I assume that pre-update in your Smith family file, 6.2 said C:.Media/Smith. What does it say immediately post update? And, then do I understand that in order to 'find' your media

RE: [LegacyUG] Update Problem

2014-12-05 Thread Michele/Support
Bobby, You have subfolders in the Legacy default Media folder? If so, I have my media set up exactly like you do and I have never had this problem. Michele Technical Support mich...@legacyfamilytree.com www.legacyfamilytree.com -Original Message- From: Bobby Johnson [mailto:b...@brmemc

Re: [LegacyUG] Update Problem

2014-08-18 Thread Kelly Booth
o.   From:Ron Taylor [mailto:doit4...@yahoo.com] Sent: Wednesday, 30 July 2014 11:49 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problem   Tom, Several people have reported a possible problem with their file after an update.  The common recommendation is to download the full standa

Re: [LegacyUG] Update Problem

2014-07-31 Thread Ron Taylor
9 AM, Tom Hampton wrote: Thanks very much Ron, I’ll give it a go.   From:Ron Taylor [mailto:doit4...@yahoo.com] Sent: Wednesday, 30 July 2014 11:49 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problem   Tom, Several people have reported a possible problem with their file afte

RE: [LegacyUG] Update Problem

2014-07-30 Thread Tom Hampton
Thanks very much Ron, I’ll give it a go. From: Ron Taylor [mailto:doit4...@yahoo.com] Sent: Wednesday, 30 July 2014 11:49 PM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problem Tom, Several people have reported a possible problem with their file after an update. The

Re: [LegacyUG] Update Problem

2014-07-30 Thread Ron Taylor
rate drive completely. Thanks   From:Ron Taylor [mailto:doit4...@yahoo.com] Sent: Wednesday, 30 July 2014 9:03 AM To: legacyusergroup@LegacyUsers.com Subject: Re: [LegacyUG] Update Problem   What version was used to make your most recent backup of your Legacy database?     On Tuesday, July 29, 2014 3:

RE: [LegacyUG] Update Problem

2014-07-30 Thread Tom Hampton
@LegacyUsers.com Subject: Re: [LegacyUG] Update Problem What version was used to make your most recent backup of your Legacy database? On Tuesday, July 29, 2014 3:11 PM, Tom Hampton wrote: Hello, I have Legacy 8 Deluxe and have just downloaded the latest update. It caused my computer to crash

Re: [LegacyUG] Update Problem

2014-07-29 Thread Ron Taylor
What version was used to make your most recent backup of your Legacy database? On Tuesday, July 29, 2014 3:11 PM, Tom Hampton wrote: Hello, I have Legacy 8 Deluxe and have just downloaded the latest update. It caused my computer to crash and now I cannot open Legacy at all. It says it is an

Re: Re: [LegacyUG] Update problem

2011-07-02 Thread sarlesinsight
Thanks all. A simple re boot did it. Sometimes I jump too quickly. Jane On , Tim Rosenlof wrote: > Hi Jane, > Take a look at: > http://www.legacyfamilytree.com/helpError32757.asp > Regards, > Tim > On 7/2/2011 7:00 AM, sarlesinsi...@gmail.com wrote: > > I did the automatic update t

Re: [LegacyUG] Update problem

2011-07-02 Thread Tim Rosenlof
Hi Jane, Take a look at: http://www.legacyfamilytree.com/helpError32757.asp Regards, Tim On 7/2/2011 7:00 AM, sarlesinsi...@gmail.com wrote: > I did the automatic update thing and now I get a message saying that I > have to select a printer. When I go to the Printer set=up I get a > message say

Re: [LegacyUG] Update problem

2011-07-02 Thread Ron Ferguson
Jane, See Legacy Home>On-Line Troubleshooting Help>Solutions by error number (URL: http://www.legacyfamilytree.com/help.asp#SolutionsByNumber) Ron Ferguson http://www.fergys.co.uk/ From: sarlesinsi...@gmail.com Sent: Saturday, July 02, 2011 2:00 PM To: LegacyUserGroup@LegacyUsers.com Subject: [

Re: [LegacyUG] Update problem

2011-07-02 Thread Mike Fry
On 2011/07/02 15:00, sarlesinsi...@gmail.com wrote: > I did the automatic update thing and now I get a message saying that I have to > select a printer. When I go to the Printer set=up I get a message saying > "Error > 32757" and it won't allow. I don't see anywhere else it lets me select a > pri