Re: sound loss in iOS 13.1.2

2019-10-18 Thread Tim M
ettings by using the last backup I >>> had. >>> >>> Tom >>> >>> >>> From: 'Tim Kilburn' via MacVisionaries >>> Sent: Wednesday, October 16, 2019 9:36 AM >>> To: macvisionaries@googlegroups.com >>> Subjec

Re: sound loss in iOS 13.1.2

2019-10-18 Thread Anders Holmberg
t; >> From: 'Tim Kilburn' via MacVisionaries >> Sent: Wednesday, October 16, 2019 9:36 AM >> To: macvisionaries@googlegroups.com >> Subject: Re: sound loss in iOS 13.1.2 >> >> Hi, >> >> Do you have a Mac? If so, you could restore from i

RE: sound loss in iOS 13.1.2

2019-10-16 Thread Simon A Fogarty
Yeah interesting, Tha’ts a pain in the ass, I just fgave it a try and the lwer case when should be numbers is a problem. From: 'Tim Kilburn' via MacVisionaries Sent: Thursday, 17 October 2019 3:56 AM To: macvisionaries@googlegroups.com Subject: Re: sound loss in iOS 13.1.2 Hi, I

Re: sound loss in iOS 13.1.2

2019-10-16 Thread Petrus Tuerlings
st backup I had. > > Tom > > > From: 'Tim Kilburn' via MacVisionaries > Sent: Wednesday, October 16, 2019 9:36 AM > To: macvisionaries@googlegroups.com > Subject: Re: sound loss in iOS 13.1.2 > > Hi, > > Do you have a Mac? If so, you could rest

RE: sound loss in iOS 13.1.2

2019-10-16 Thread Tom Moore
om Subject: Re: sound loss in iOS 13.1.2 Hi, Do you have a Mac? If so, you could restore from iTunes or from the Finder in Catalina. If not, I believe that you'll need sighted assistance. A simple restart might do the trick, but if that doesn't cut it, then a restore should,

Re: sound loss in iOS 13.1.2

2019-10-16 Thread 'Tim Kilburn' via MacVisionaries
oglegroups.com> <mailto:macvisionaries@googlegroups.com>> On Behalf Of Loy Green > Sent: Tuesday, October 15, 2019 4:53 PM > To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> > Subject: Re: sound loss in iOS 13.1.2 > > IOS 13.1.3 came out today, bu

Re: sound loss in iOS 13.1.2

2019-10-16 Thread João de Sousa e Silva
oy Green *Sent:*Tuesday, October 15, 2019 4:53 PM *To:*macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Subject:*Re: sound loss in iOS 13.1.2 IOS 13.1.3 came out today, but no mention in the release notes about the sound loss issues in IOS 13.1.2 - Original Message - *

Re: sound loss in iOS 13.1.2

2019-10-16 Thread 'Tim Kilburn' via MacVisionaries
roups.com <mailto:macvisionaries@googlegroups.com> Subject: Re: sound loss in iOS 13.1.2 IOS 13.1.3 came out today, but no mention in the release notes about the sound loss issues in IOS 13.1.2 > - Original Message - > From: João de Sousa e Silva <mailto:joao65...@g

RE: sound loss in iOS 13.1.2

2019-10-16 Thread Tom Moore
@googlegroups.com Subject: Re: sound loss in iOS 13.1.2 IOS 13.1.3 came out today, but no mention in the release notes about the sound loss issues in IOS 13.1.2 - Original Message - From: João de Sousa e Silva <mailto:joao65...@gmail.com> To: macvisionaries@googlegrou

Re: sound loss in iOS 13.1.2

2019-10-15 Thread Loy Green
IOS 13.1.3 came out today, but no mention in the release notes about the sound loss issues in IOS 13.1.2 - Original Message - From: João de Sousa e Silva To: macvisionaries@googlegroups.com Sent: Tuesday, October 15, 2019 11:41 AM Subject: Re: sound loss in iOS 13.1.2

Re: sound loss in iOS 13.1.2

2019-10-15 Thread João de Sousa e Silva
Indeed he wasn’t telling nothing else. Just that it still under investigation to determine its cause. Às 18:39 de 15/10/2019, 'Tim Kilburn' via MacVisionaries escreveu: Hi, And that's about all an advisor will ever know.  They do not have access to when fixes will be deployed, whether they'v

Re: sound loss in iOS 13.1.2

2019-10-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, And that's about all an advisor will ever know. They do not have access to when fixes will be deployed, whether they've been nailed down, anything of that sort. For an advisor to tell you more detail than that is likely them simply trying to appease you. Later... Tim Kilburn Apple Teac

Re: sound loss in iOS 13.1.2

2019-10-15 Thread João de Sousa e Silva
The advisor. He told me that it is acknowledged and still being investigated to define its cause. Às 17:54 de 15/10/2019, 'Tim Kilburn' via MacVisionaries escreveu: Hi, Who is to say that it is not on a "go to a fix" as you have called it?  Apple seldom, if ever, releases such information.

Re: sound loss in iOS 13.1.2

2019-10-15 Thread Petrus Tuerlings
I just noticed a software update this morning, so hopefully this will fix the problem. 13.1.3 Sent from Petrus's iPhone > On 16/10/2019, at 05:55, 'Tim Kilburn' via MacVisionaries > wrote: > > Hi, > > Who is to say that it is not on a "go to a fix" as you have called it? Apple > seldom, i

Re: sound loss in iOS 13.1.2

2019-10-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, Who is to say that it is not on a "go to a fix" as you have called it? Apple seldom, if ever, releases such information. Later... Tim Kilburn Apple Teacher (with Swift Playgrounds Recognition) Jamf Certified Associate Fort McMurray, AB Canada On Oct 15, 2019, at 09:41, João de Sousa e Si

Re: sound loss in iOS 13.1.2

2019-10-15 Thread João de Sousa e Silva
Should be hard to replicate, otherwise probably it would be already on the go to a fix. The Apple advisor refused the logs from my phone… Às 16:02 de 15/10/2019, 'Tim Kilburn' via MacVisionaries escreveu: Hi, There must be some combination of settings that is causing this for those of you w

Re: sound loss in iOS 13.1.2

2019-10-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, There must be some combination of settings that is causing this for those of you who experience it more than others. I did some testing this morning, and could not replicate the problem while using the iPhone without headphones. I made numerous outgoing calls, disconnected the call myself

Re: sound loss in iOS 13.1.2

2019-10-15 Thread Anders Holmberg
Hi! I have the XR and I only have some issues when unlocking the phone. But its not a big one. /A > 14 okt. 2019 kl. 23:02 skrev Phil Halton : > > Are people having this sound loss problem only when making a call? I have a > 10 are and I have yet to have this problem, but then again, I have only

Re: sound loss in iOS 13.1.2

2019-10-15 Thread Caitlyn Furness
I had this happen to me today on an outgoing call. I wasn’t using headphones, just the i phone itself. I had to reboot the phone to get sounds and speech back… I hope they fix this bug soon! Caitlyn > On Oct 15, 2019, at 9:20 AM, 'Tim Kilburn' via MacVisionaries > wrote: > > Hi, > > I w

Re: sound loss in iOS 13.1.2

2019-10-15 Thread 'Tim Kilburn' via MacVisionaries
Hi, I will do some testing later, but I've only had it happen to me twice so far. If I recall correctly, yes, both times were on an outgoing call, and both times were when I was using my headphones to make the call. I'm pretty sure that in both cases, I also used the button on the headphone w

Re: sound loss in iOS 13.1.2

2019-10-14 Thread Phil Halton
Are people having this sound loss problem only when making a call? I have a 10 are and I have yet to have this problem, but then again, I have only received calls, not made one yet. Sent from my IPhone > On Oct 14, 2019, at 12:58 PM, Angus MacKinnon wrote: > > Yesterday, I made a call to my

Re: sound loss in iOS 13.1.2

2019-10-14 Thread Angus MacKinnon
Yesterday, I made a call to my Pharmacy with my iPhone XR and when I hangedd up and lossed all sounds. Hardware reset and called an Uncle on my iPhone XR and lossed all sounds. Hardware reset and performed other tasks. When Jonathan Mosen lost all sounds on his iPhone 11, he still had Braille an

Re: sound loss in iOS 13.1.2

2019-10-13 Thread 'Eileen Scrivani' via MacVisionaries
: Sunday, October 13, 2019 4:03 PM To: macvisionaries@googlegroups.com Subject: Re: sound loss in iOS 13.1.2 Did you get a reply from Apple regarding the sound loss problem? Must admit, I still haven’t experienced this bug and I have an 8+. On 12/10/2019, at 19:07, João de Sousa e Silva

Re: sound loss in iOS 13.1.2

2019-10-11 Thread Dave Carlson
Yes. A rather obscure location for something dealing with audio — “Hey, let’s stick it under Touch. No one will find it there!” Dave Carlson Engineer, Pioneer, Farfar, Woodworker, Musician, and Oregonian -- The following information is important for all members of the Mac Visionaries list.

Re: sound loss in iOS 13.1.2

2019-10-11 Thread Loy Green
This setting is under touch in Accessibility. - Original Message - From: Dave Carlson To: 'Tim Kilburn' via MacVisionaries Sent: Friday, October 11, 2019 10:31 AM Subject: Re: sound loss in iOS 13.1.2 Tim, Look around for a setting that suggests call routin

Re: sound loss in iOS 13.1.2

2019-10-11 Thread 'Tim Kilburn' via MacVisionaries
ilburn' via MacVisionaries > <mailto:macvisionaries@googlegroups.com> > To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> > Sent: Friday, October 11, 2019 10:12 AM > Subject: Re: sound loss in iOS 13.1.2 > > Hi, > > Upon more testing, I did lose VO

Re: sound loss in iOS 13.1.2

2019-10-11 Thread Loy Green
Jamf Certified Associate Fort McMurray, AB Canada On Oct 7, 2019, at 05:40, Loy Green wrote: What do you mean? - Original Message - From: João de Sousa e Silva To: macvisionaries@googlegroups.com Sent: Monday, October 7, 2019 7:38 AM Subject: Re: sound loss

Re: sound loss in iOS 13.1.2

2019-10-11 Thread Dave Carlson
Tim, Look around for a setting that suggests call routing or audio routing during streaming. If set to automatic, then possibly that’s where the bug lies. Dave Carlson Engineer, Pioneer, Farfar, Woodworker, Musician, and Oregonian -- The following information is important for all members of

Re: sound loss in iOS 13.1.2

2019-10-11 Thread 'Tim Kilburn' via MacVisionaries
, at 05:40, Loy Green mailto:loyrg2...@gmail.com>> wrote: What do you mean? > - Original Message - > From: João de Sousa e Silva <mailto:joao65...@gmail.com> > To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> > Sent: Monday, October 7, 2019 7:

Re: sound loss in iOS 13.1.2

2019-10-07 Thread 'Tim Kilburn' via MacVisionaries
aries@googlegroups.com> > Sent: Monday, October 7, 2019 7:38 AM > Subject: Re: sound loss in iOS 13.1.2 > > try to call to it. Worked with me. > > Às 12:31 de 07/10/2019, Loy Green escreveu: >> I went through these power cycles and still my phone went silent later in >

Re: sound loss in iOS 13.1.2

2019-10-07 Thread Loy Green
What do you mean? - Original Message - From: João de Sousa e Silva To: macvisionaries@googlegroups.com Sent: Monday, October 7, 2019 7:38 AM Subject: Re: sound loss in iOS 13.1.2 try to call to it. Worked with me. Às 12:31 de 07/10/2019, Loy Green escreveu: I

Re: sound loss in iOS 13.1.2

2019-10-07 Thread João de Sousa e Silva
naries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Sent:* Sunday, October 6, 2019 11:49 PM *Subject:* Re: sound loss in iOS 13.1.2 Wow, thanks for this. What an annoying issue! Yesterday it happened to my iPhone 11 Pro. As I tried to switch it off and on again

Re: sound loss in iOS 13.1.2

2019-10-07 Thread Loy Green
I went through these power cycles and still my phone went silent later in the day. - Original Message - From: Jürgen Fleger To: macvisionaries@googlegroups.com Sent: Sunday, October 6, 2019 11:49 PM Subject: Re: sound loss in iOS 13.1.2 Wow, thanks for this. What an

Re: sound loss in iOS 13.1.2

2019-10-06 Thread João de Sousa e Silva
cVisionaries To: macvisionaries@googlegroups.com Sent: Sunday, October 6, 2019 12:31 PM Subject: Re: sound loss in iOS 13.1.2 Hi, Sounds like there'll need to be some console log reports so that things can be figured out.  If VO speech is stopping due to some sort of conflict, then they'l

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Jürgen Fleger
; From: macvisionaries@googlegroups.com On > Behalf Of João de Sousa e Silva > Sent: Monday, 7 October 2019 3:59 PM > To: macvisionaries@googlegroups.com; Tim Morris > Subject: Re: sound loss in iOS 13.1.2 > > Hi, > > Many thanks. What do you mean when you say “P

Re: sound loss in iOS 13.1.2

2019-10-06 Thread João de Sousa e Silva
ne is unlocked itunes will give you what you require. From: macvisionaries@googlegroups.com On Behalf Of João de Sousa e Silva Sent: Monday, 7 October 2019 3:59 PM To: macvisionaries@googlegroups.com; Tim Morris Subject: Re: sound loss in iOS 13.1.2 Hi, Many  thanks. What do you mean when you say “

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Jürgen Fleger
; Sent: Monday, 7 October 2019 3:59 PM > To: macvisionaries@googlegroups.com; Tim Morris > Subject: Re: sound loss in iOS 13.1.2 > > Hi, > > Many thanks. What do you mean when you say “Power cycle”? how to Power cycle > the phone through iTunes, for example? I am blind, so connected

RE: sound loss in iOS 13.1.2

2019-10-06 Thread Simon A Fogarty
: macvisionaries@googlegroups.com On Behalf Of João de Sousa e Silva Sent: Monday, 7 October 2019 3:59 PM To: macvisionaries@googlegroups.com; Tim Morris Subject: Re: sound loss in iOS 13.1.2 Hi, Many thanks. What do you mean when you say “Power cycle”? how to Power cycle the phone through iTunes

Re: sound loss in iOS 13.1.2

2019-10-06 Thread João de Sousa e Silva
- Original Message - *From:*'Tim Kilburn' via MacVisionaries <mailto:macvisionaries@googlegroups.com> *To:*macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Sent:*Sunday, October 6, 2019 12:31 PM *Subject:*Re: sound loss in iOS 13.1.2 Hi, Sounds l

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Tim Morris
- Original Message - >>> From: 'Tim Kilburn' via MacVisionaries >>> <mailto:macvisionaries@googlegroups.com> >>> To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> >>> Sent: Sunday, October 6, 2019 12:31 PM >>&

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Petrus Tuerlings
<mailto:macvisionaries@googlegroups.com> >> To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> >> Sent: Sunday, October 6, 2019 12:31 PM >> Subject: Re: sound loss in iOS 13.1.2 >> >> Hi, >> >> Sounds like there'll

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Loy Green
. - Original Message - From: 'Tim Kilburn' via MacVisionaries To: macvisionaries@googlegroups.com Sent: Sunday, October 6, 2019 12:31 PM Subject: Re: sound loss in iOS 13.1.2 Hi, Sounds like there'll need to be some console log reports so that things can be f

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Matt T
pticks were sounding but no voice over. I triple click the to turn off VO and triple clicked again and VO came back. - Original Message - *From:* Tim Morris <mailto:mrga...@gmail.com> *To:* macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Sent:* Sat

Re: sound loss in iOS 13.1.2

2019-10-06 Thread João de Sousa e Silva
iginal Message - *From:* Tim Morris <mailto:mrga...@gmail.com> *To:* macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Sent:* Saturday, October 5, 2019 3:07 PM *Subject:* Re: sound loss in iOS 13.1.2 Your not going crazy mine has done it a few times also.

Re: sound loss in iOS 13.1.2

2019-10-06 Thread João de Sousa e Silva
<mailto:mrga...@gmail.com> *To:* macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> *Sent:* Saturday, October 5, 2019 3:07 PM *Subject:* Re: sound loss in iOS 13.1.2 Your not going crazy mine has done it a few times also. Along with screens getting very

Re: sound loss in iOS 13.1.2

2019-10-06 Thread 'Tim Kilburn' via MacVisionaries
see this happening… > > > Às 21:06 de 05/10/2019, Loy Green escreveu: >> I experienced this once my self. The hapticks were sounding but no voice >> over. I triple click the to turn off VO and triple clicked again and VO came >> back. >> - Original Message --

Re: sound loss in iOS 13.1.2

2019-10-06 Thread Mary Otten
with DFU mode… >> I can see this happening… >> >> >> Às 21:06 de 05/10/2019, Loy Green escreveu: >> I experienced this once my self. The hapticks were sounding but no voice >> over. I triple click the to turn off VO and triple clicked again and VO came

Re: sound loss in iOS 13.1.2

2019-10-06 Thread 'Tim Kilburn' via MacVisionaries
; - Original Message - > From: Tim Morris <mailto:mrga...@gmail.com> > To: macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com> > Sent: Saturday, October 5, 2019 3:07 PM > Subject: Re: sound loss in iOS 13.1.2 > > Your not going crazy mine has

Re: sound loss in iOS 13.1.2

2019-10-05 Thread João de Sousa e Silva
*Subject:* Re: sound loss in iOS 13.1.2 Your not going crazy mine has done it a few times also. Along with screens getting very touchy and jumping all over the screen. On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva mailto:joao65...@gmail.com>> wrote: Hi all,

Re: sound loss in iOS 13.1.2

2019-10-05 Thread Angus MacKinnon
I made a call and when I hanged up, I had no sounds. iTunes saw the phone but no sounds. I took the phone to an Apple Store. A Apple Genius Performed a Hard Rest. And after getting a Hard Reset done all sounds returned. about a week later I had the same problem. My father came over to help me do

Re: sound loss in iOS 13.1.2

2019-10-05 Thread Ibraheem Fakir
le click the to turn off VO and triple clicked again and VO came > back. > - Original Message - > From: Tim Morris > To: macvisionaries@googlegroups.com > Sent: Saturday, October 5, 2019 3:07 PM > Subject: Re: sound loss in iOS 13.1.2 > > Your not going crazy mine h

Re: sound loss in iOS 13.1.2

2019-10-05 Thread Loy Green
Subject: Re: sound loss in iOS 13.1.2 Your not going crazy mine has done it a few times also. Along with screens getting very touchy and jumping all over the screen. On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva wrote: Hi all, With iOS 13.1.2 running in an iPhone 8 I saw

Re: sound loss in iOS 13.1.2

2019-10-05 Thread Jessica Moss
Same, I, along with my supervisor at one of. My jobs where we do 508 compliance of web sites, both use a Mac, and the screen is doing the exact same thing. We’re both having the issue of the cursor skipping around, and he’s apparently contacted Apple about this, and several things we both found

Re: sound loss in iOS 13.1.2

2019-10-05 Thread Tim Morris
Your not going crazy mine has done it a few times also. Along with screens getting very touchy and jumping all over the screen. > On Oct 5, 2019, at 3:51 AM, João de Sousa e Silva wrote: > > Hi all, > > > With iOS 13.1.2 running in an iPhone 8 I saw myself without sound already > twice. The

sound loss in iOS 13.1.2

2019-10-05 Thread João de Sousa e Silva
Hi all, With iOS 13.1.2 running in an iPhone 8 I sawmyself without sound already twice. The haptic feedback was working but no sound at all. After plugging it to my Mac and press more-or-less randomly at the screen, it was vibrating, indicating that the passcode was wrong. From other phone