Opposite experience also for me.
Working in the past for an ESP (that was both SuretyMail and CSA
certified) I received some complaints from CSA.
The complaint process asks also to demonstrate that the data was
correctly collected (site, timestamps, IP, privacy statement accepted,
privacy flag
IIRC, ARF was extended to swallow "MARF" which would allow things as stated,
but am not sure at the moment.
https://en.wikipedia.org/wiki/Abuse_Reporting_Format
Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Open a ticket for H
> In article <3827efcb-337f-4456-9fb8-6eff4a5d9...@isipp.com> you write:
>> The CSA has, to the best of my knowledge, never been about best practices
>
> You're mistaken. Their criteria are here:
>
> https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf
>
> I've
In article <3827efcb-337f-4456-9fb8-6eff4a5d9...@isipp.com> you write:
>The CSA has, to the best of my knowledge, never been about best practices
You're mistaken. Their criteria are here:
https://certified-senders.org/wp-content/uploads/2017/07/CSA_Admission_Criteria.pdf
I've sent complaints wh
> We were certified by ISIPP (as an ESP) many years ago, and I don't remember
> going through an extensive check process for that.
You did. :-) However it was all in the background, based on your responses to
your application.
> As we didn't see any improvement in the deliverability, we sto
I have the exact opposite experience and feeling.
The few times people complained to CSA about emails sent through our network,
their complaint office contacted us (NOT in a timely manner as they seem quite
busy), asking to provide some information such as the context of consent
collection, tha
The CSA has, to the best of my knowledge, never been about best practices, let
alone about enforcing them. The only two organizations anywhere that are truly
about certifying email senders because they are following best practices are
(again, to the best of my knowledge), Return Path and us.
A
On 03/10/2019 08:46, Neil Youngman via mailop wrote:
It is now October. The emails are still coming and there has been no
further communication from CSA.
I'd be tempted to complain to the information commissioner. You are
lucky because you actually know who is sending the stuff, and they ar
On 03/10/2019 10:07, Alessandro Vesely wrote:
On Thu 03/Oct/2019 09:46:35 +0200 Neil Youngman via mailop wrote:
On 23rd March, I looked into their data protection details. The
contact was the same customer care email that was failing to resolve
the issue.
Looking at the email headers, I saw
On Thu 03/Oct/2019 09:46:35 +0200 Neil Youngman via mailop wrote:
>
> By the 16th of February it was clear that the unsubscribe was not
> working, so I emailed their customer service team. They responded on
> the 17th telling me that they would look int the problem and they had
> removed me from
In January I decided to unsubscribe from the Thompson and Morgan
mailing lists. Thompson and Morgan are a well known supplier of seeds
and plants in the UK. I have bought from them twice in the last 2 or 3
years, but I felt that getting at least one email a day, sometimes
more from a company I only
On Wed 02/Oct/2019 21:37:31 +0200 Michael Wise via mailop wrote:
>
> If it's in ARF format, set up an account and report it thru SpamCop would be
> my suggestion
Interesting.
> And if it's not in ARF format ... fix that first.
I report abuses other than spam, typically repeated login fa
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