Re: [Nagios-users] Acknowledgement after escalation, sends email to the escalation email?

2009-05-04 Thread Jim Avery
2009/5/4 Peter Doherty : > Hi all, > > Okay, here's the problem.  I set up nagios to send emails to our RT I believe you can control this mechanism best if you use an eventhandler. http://nagios.sourceforge.net/docs/3_0/eventhandlers.html and check what macros might be useful to you. There's a

Re: [Nagios-users] Acknowledgement after escalation, sends email to the escalation email?

2009-05-04 Thread Marc Powell
On May 4, 2009, at 1:54 PM, Peter Doherty wrote: > > On May 4, 2009, at 1:46 PM, Marc Powell wrote: >> >> You can't. You can, however, filter out the $NOTIFICATIONTYPE$ of >> 'ACKNOWLEDGMENT' in the notification script you are calling for that >> contact. > > Could you provide me with more inform

Re: [Nagios-users] Acknowledgement after escalation, sends email to the escalation email?

2009-05-04 Thread Peter Doherty
On May 4, 2009, at 1:46 PM, Marc Powell wrote: > > You can't. You can, however, filter out the $NOTIFICATIONTYPE$ of > 'ACKNOWLEDGMENT' in the notification script you are calling for that > contact. Could you provide me with more information on this? > And where did you tell nagios what notifica

Re: [Nagios-users] Acknowledgement after escalation, sends email to the escalation email?

2009-05-04 Thread Marc Powell
On May 4, 2009, at 11:57 AM, Peter Doherty wrote: > Hi all, > > Okay, here's the problem. I set up nagios to send emails to our RT > system for certain problems. For example: [snip] > This worked perfectly today, 'server' failed the 'Uptime' service > check, and on the third notification, it

[Nagios-users] Acknowledgement after escalation, sends email to the escalation email?

2009-05-04 Thread Peter Doherty
Hi all, Okay, here's the problem. I set up nagios to send emails to our RT system for certain problems. For example: define serviceescalation{ host_name server service_description Uptime contact_groups admins,rt first_notificatio