Re: HE.net problem

2024-07-04 Thread Randy Bush
>> what foss dns monitoring tools do folk use to alert of >> - iminent delegation expiry >> - inconsistent service (lame, soa mismatches, ...) >> - dnssec signing and timer issues >> - etc. > https://github.com/berthubert/simplomon thanks. may play hak whacked me to add http://dns.measur

Re: HE.net problem

2024-07-04 Thread Job Snijders via NANOG
On Fri, 5 Jul 2024 at 06:59, Randy Bush wrote: > not to distract from everyone diagnosing someone else's problem, but ... > > what foss dns monitoring tools do folk use to alert of > - iminent delegation expiry > - inconsistent service (lame, soa mismatches, ...) > - dnssec signing and time

Re: HE.net problem

2024-07-04 Thread Jared Mauch
http://www.rfc-editor.org/rfc/rfc2182.txtIs what you should use as guidance Sent via RFC1925 compliant deviceOn Jul 4, 2024, at 4:55 PM, Crist Clark wrote:On the other side of this, we all may be learning the value of not having all of you NS records in a single zone with a domain under a single

Re: HE.net problem

2024-07-04 Thread Tim Burke
Or, the value of not using a free DNS service with (likely) no SLA for seemingly “critical” services. Good DNS services are relatively cheap in the grand scheme of things. On Jul 4, 2024, at 3:52 PM, Crist Clark wrote: On the other side of this, we all may be learning the value of not having a

Re: HE.net problem

2024-07-04 Thread Giorgio Bonfiglio via NANOG
> On 4 Jul 2024, at 21:53, Crist Clark wrote: > >  > On the other side of this, we all may be learning the value of not having all > of you NS records in a single zone with a domain under a single registrar. The majority of real large DNS hosting providers have their authoritative under mul

Re: HE.net problem

2024-07-04 Thread Randy Bush
not to distract from everyone diagnosing someone else's problem, but ... what foss dns monitoring tools do folk use to alert of - iminent delegation expiry - inconsistent service (lame, soa mismatches, ...) - dnssec signing and timer issues - etc. randy

Re: HE.net problem

2024-07-04 Thread Reid Fishler via NANOG
After a metric ton of screaming, we did get the issue solved. Thanks everyone, and we WILL be following up with the powers that be. Reid On Thu, Jul 4, 2024, 3:31 PM Reid Fishler wrote: > Network Solutions has decided to put our domain name on Client Hold due to > a single phishing complaint ab

Re: HE.net problem

2024-07-04 Thread Paul Ebersman
cjc> On the other side of this, we all may be learning the value of not cjc> having all of you NS records in a single zone with a domain under a cjc> single registrar. >From some trainings I did on how to be sure your DNS was robust: - don't have all your business critical domains under the sam

Re: HE.net problem

2024-07-04 Thread John Levine
It appears that Reid Fishler via NANOG said: >-=-=-=-=-=- > >Network Solutions has decided to put our domain name on Client Hold due to >a single phishing complaint about a web page, which happens to just be a >page of information about another domain from bgp.he.net. Network Solutions >has been c

Re: HE.net problem

2024-07-04 Thread Jay R. Ashworth
Yup; I blew that one too. I've been told it was cleared around 2020Z, and whois reflects that, though my dig +trace doesn't seem to be behaving as expected. Cheers, -- jra - Original Message - > From: "Crist Clark" > To: "Mel Beckman" > Cc: nanog@nanog.org > Sent: Thursday, July 4, 20

Re: HE.net problem

2024-07-04 Thread Crist Clark
On the other side of this, we all may be learning the value of not having all of you NS records in a single zone with a domain under a single registrar. (From someone who has personal domains hosted on HE DNS.) On Thu, Jul 4, 2024 at 1:01 PM Mel Beckman wrote: > Aha. Just as I suspected, burea

Re: HE.net problem

2024-07-04 Thread Paul Ebersman
jra> We have a report on outages that he.net has been placed in ICANN jra> client hold, and people's DNS service is falling over on this jra> Independence day. Seems to have had hold removed 20:20 zulu, according to whois. Domain back in .net and working again.

Re: HE.net problem

2024-07-04 Thread Mel Beckman
Aha. Just as I suspected, bureaucrats at Network Solutions are to blame. I have had many run-ins with NS and their inscrutable policies and odd viewpoints. I was once suspended for running a web cache that NS incorrectly claimed was stealing domain content. No engineer on the NS side seemed to k

Re: HE.net problem

2024-07-04 Thread Reid Fishler via NANOG
Network Solutions has decided to put our domain name on Client Hold due to a single phishing complaint about a web page, which happens to just be a page of information about another domain from bgp.he.net. Network Solutions has been contacted, and refuses to handle this issue in ANY expedited manne

Re: HE.net problem

2024-07-04 Thread Mel Beckman
Ryan, Right you are. The dig still fails. hopefully the ICANN issue gets fixed, and a pox on any bureaucrat who arranged for this to happen over a holiday weekend! -mel On Jul 4, 2024, at 12:33 PM, Ryan Hamel wrote:  Mel, Your local caching resolver knows the IPs for ns[1-5].he.net, which

Re: HE.net problem

2024-07-04 Thread Ryan Hamel
Mel, Your local caching resolver knows the IPs for ns[1-5].he.net, which skips over the need for querying the root DNS resolvers, and gtld-servers (glue records). If the TTL (2 days) expires on your resolver before HE fixes their issue, you will not be able to resolve anything for that domain.

Re: HE.net problem

2024-07-04 Thread Jay Ashworth
I've been informed that the CEO of HE is on this as of 1512EDT. I approve of the scale of this response. :-) Cheers, -- jra On July 4, 2024 2:55:34 PM EDT, Jay Ashworth wrote: >We have a report on outages that he.net has been placed in ICANN client hold, >and people's DNS service is falling ov

Re: HE.net problem

2024-07-04 Thread Mel Beckman
Our he.net dns appears to be fine at this time: $ nslookup server ns1.he.net Default server: ns1.he.net Address: 2001:470:100::2#53 Default server: ns1.he.net Address: 216.218.130.2#53 > set type=A > jet.net. Server: ns1.he.net Address:216.218.130.2#53 Name: jet.net Address: 206

Re: HE.net problem

2024-07-04 Thread Jay Ashworth
Cool, thanks. We had a couple of other reports of people making support calls and being asked to reboot their modems, so I wanted to make sure tier 3 had gotten it. And I figured tier 3 would be here. :-) Cheers, -- jra On July 4, 2024 3:00:12 PM EDT, Ryan Hamel wrote: >I called their suppor

Re: HE.net problem

2024-07-04 Thread Ryan Hamel
I called their support when that outage thread came in, they're already aware and taking a look now. Ryan Hamel From: NANOG on behalf of Jay Ashworth Sent: Thursday, July 4, 2024 11:55 AM To: nanog@nanog.org Subject: HE.net problem Caution: This is an extern

HE.net problem

2024-07-04 Thread Jay Ashworth
We have a report on outages that he.net has been placed in ICANN client hold, and people's DNS service is falling over on this Independence day. If you work in DNS for HE, you might want to look into this. I have double checked the report, and I am seeing the status as well. Hurricane serves lo