Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-14 Thread William Guo
* NANOG *On >> Behalf Of *Eric Fulton >> *Sent:* Thursday, December 5, 2019 2:37 PM >> *To:* Mark Tinka >> *Cc:* nanog@nanog.org >> *Subject:* Re: Hulu thinks all my IP addresses are "business class", how >> to reach them? >> >> >> &

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-12 Thread Josh Luthman
ark the tiny range of > applicable IPs as not being “cloud”. > > > > *From:* NANOG *On Behalf > Of *Eric Fulton > *Sent:* Thursday, December 5, 2019 2:37 PM > *To:* Mark Tinka > *Cc:* nanog@nanog.org > *Subject:* Re: Hulu thinks all my IP addresses are &quo

RE: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-12 Thread Drew Weaver
We’ve had success contacting Hulu and having them mark the tiny range of applicable IPs as not being “cloud”. From: NANOG On Behalf Of Eric Fulton Sent: Thursday, December 5, 2019 2:37 PM To: Mark Tinka Cc: nanog@nanog.org Subject: Re: Hulu thinks all my IP addresses are "business class&

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-12-06 Thread Eric Fulton
This happened to us as well. We've had probably over 100 requests over the last few years, but thankfully most of our customers are fine with just not purchasing Hulu. We've only lost below 5 customers from this issue. EF Treasure State Internet & Telegraph 406.204.4777 http://tsi.io On

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
On 21/Nov/19 12:32, t...@pelican.org wrote: > If I, as a UK citizen, buy region 2 DVDs at home, take them on my trip to the > US and watch them on my laptop, no-one is screaming that I'm violating > someone's geographic distribution rights by doing so. They would if it was possible to track

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
On 19/Nov/19 20:17, Doug McIntyre wrote: > > If I knew why they considered my IP addresses "business" IP addresses, > I could possibly change something? Perhaps because it's static :-)? Also, why are business people on Hulu during business hours :-). Mark <= who asks while taking a work

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-27 Thread Mark Tinka
On 19/Nov/19 20:38, Blake Hudson wrote: > > > Thanks Doug. I'm interested in following your thread because we have > some IP ranges we intentionally wanted to be classified as static or > non-residential by other entities so that our customers on these > ranges could operate their own email

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-23 Thread Aaron C. de Bruyn via NANOG
Bad wording on my part. I wasn't trying to imply their statement was true--just a bit of humor. -A On Fri, Nov 22, 2019 at 6:09 PM Owen DeLong wrote: > > > On Nov 22, 2019, at 17:47 , Aaron C. de Bruyn via NANOG > wrote: > > On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson wrote: > >> This is

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Doug McIntyre
On Fri, Nov 22, 2019 at 05:05:20AM +, Mike Lewinski wrote: > Question: is anyone who is currently suffering this issue also doing 1:many > NAT? Or running a proxy server that might cause multiple clients to all > appear from the same IP address? I believe NAT might be the cause of one of >

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Owen DeLong
> On Nov 22, 2019, at 17:47 , Aaron C. de Bruyn via NANOG > wrote: > > On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson > wrote: > This is absolutely an issue with Xbox Live/Sony PSN or RBLs used by mail > servers for reputation purposes. For better or worse these systems

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Aaron C. de Bruyn via NANOG
On Fri, Nov 22, 2019 at 8:52 AM Blake Hudson wrote: > This is absolutely an issue with Xbox Live/Sony PSN or RBLs used by mail > servers for reputation purposes. For better or worse these systems equate > one IPv4 address == one user (and possibly one IPv6 /64 == one user). My > opinion is that

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-22 Thread Mike Lewinski
Question: is anyone who is currently suffering this issue also doing 1:many NAT? Or running a proxy server that might cause multiple clients to all appear from the same IP address? I believe NAT might be the cause of one of our customer's complaints wrt content provider blocking.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Crist Clark
Probably because a market would quickly pop up to sell or rent accounts created in one region to others. On Thu, Nov 21, 2019, 2:32 AM t...@pelican.org wrote: > On Wednesday, 20 November, 2019 21:25, "William Herrin" > said: > > > This is why you don't go after Hulu. You go after the content

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread William Herrin
On Thu, Nov 21, 2019 at 10:22 AM Blake Hudson wrote: > t...@pelican.org wrote on 11/21/2019 4:32 AM: > > Or am I woefully naive, and it's actually trivial for a non-US resident to come up with a US credit card and billing address to pay for the service? 1. Buy a prepaid debit card. 2. Rent a

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Blake Hudson
t...@pelican.org wrote on 11/21/2019 4:32 AM: On Wednesday, 20 November, 2019 21:25, "William Herrin" said: This is why you don't go after Hulu. You go after the content owners who conspired to compel Hulu to limit distribution in a way that tortiously interferes with your contract with

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Tom Beecher
> > If I, as a UK citizen, buy region 2 DVDs at home, take them on my trip to > the US and watch them on my laptop, no-one is screaming that I'm violating > someone's geographic distribution rights by doing so. If a US citizen is > paying for Hulu, from a US billing address, on a US credit card,

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread t...@pelican.org
On Thursday, 21 November, 2019 12:00, "Rob Seastrom" said: >> On Nov 21, 2019, at 05:33, "t...@pelican.org" wrote: >> >> Or am I woefully naive, and it's actually trivial for a non-US resident to >> come >> up with a US credit card and billing address to pay for the service? > > It’s a thing.

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread t...@pelican.org
On Wednesday, 20 November, 2019 21:25, "William Herrin" said: > This is why you don't go after Hulu. You go after the content owners who > conspired to compel Hulu to limit distribution in a way that tortiously > interferes with your contract with your eyeball customers. Am I the only one who's

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-21 Thread Owen DeLong
> On Nov 20, 2019, at 12:44 , Brandon Martin wrote: > > On 11/20/19 3:31 PM, Owen DeLong wrote: >> As an ISP, there might be something there, but, you’d have to prove that you >> had a significant number of customers that left for that specific reason and >> you’d have to show the actual

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Ethan O'Toole
This is why you don't go after Hulu. You go after the content owners who conspired to compel Hulu to limit distribution in a way that tortiously interferes with your contract with your eyeball customers. Then, before Which in many cases is groups like the Screen Actors Guild and the music

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread William Herrin
On Wed, Nov 20, 2019 at 12:32 PM Owen DeLong wrote: > The problem here is that identifying class members is very hard (most class members wouldn’t realize why they were not getting Hulu, and Hulu probably either quickly corrects the problem on their end or blames the ISP), meaning they wouldn’t

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Brandon Martin
On 11/20/19 3:31 PM, Owen DeLong wrote: As an ISP, there might be something there, but, you’d have to prove that you had a significant number of customers that left for that specific reason and you’d have to show the actual damages that resulted. Easy to estimate, very hard to prove. Not

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Owen DeLong
>> > I suppose a Hulu subscriber could dispute the charge or file a suit (class > action?) for damages: "Hulu took my money, but didn't provide the services > they advertised." As an ISP, some of us might even be in a position where we > encounter losses due to Hulu's (mis)classification

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Blake Hudson
Owen DeLong wrote on 11/20/2019 11:51 AM: On Nov 20, 2019, at 07:38 , Tom Beecher > wrote: Never did figure out if it was stupidity or malice driving that. Personally I think it's neither; it's just $. They could invest in a robust system to

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Owen DeLong
> On Nov 20, 2019, at 07:38 , Tom Beecher wrote: > > Never did figure out if it was stupidity > or malice driving that. > > Personally I think it's neither; it's just $. > > They could invest in a robust system to accurately identify what they chose > not to allow to access the

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-20 Thread Tom Beecher
> > Never did figure out if it was stupidity > or malice driving that. > Personally I think it's neither; it's just $. They could invest in a robust system to accurately identify what they chose not to allow to access the service. Or, they can choose to run with a 'close enough' system with

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Valdis Klētnieks
On Tue, 19 Nov 2019 13:39:56 -0500, Tom Beecher said: > They are essentially equating 'business' with 'VPN provider'. Not at all surprised. Many moons ago, I had a Tor *relay* running on one machine in my home network, and Hulu decided that my connections from a *different* home machine were

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Tom Beecher
They are essentially equating 'business' with 'VPN provider'. On Tue, Nov 19, 2019 at 1:25 PM Matt Hoppes < mattli...@rivervalleyinternet.net> wrote: > Why are "businesses" not allowed to watch HULU? > > On 11/19/19 1:17 PM, Doug McIntyre wrote: > > On Mon, Nov 18, 2019 at 10:55:01AM -0600,

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Mike Hammett
nt: Monday, November 18, 2019 10:41:06 AM Subject: Hulu thinks all my IP addresses are "business class", how to reach them? I've been offering residential and business ISP services for a long time. Hulu recently blocked my customers from accessing their service, because my AR

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Matt Hoppes
Why are "businesses" not allowed to watch HULU? On 11/19/19 1:17 PM, Doug McIntyre wrote: On Mon, Nov 18, 2019 at 10:55:01AM -0600, Blake Hudson wrote: Doug, out of curiosity, what does Hulu do once they have classified your IP ranges as "business class"? Charge customers a different rate?

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-19 Thread Doug McIntyre
On Mon, Nov 18, 2019 at 10:55:01AM -0600, Blake Hudson wrote: > Doug, out of curiosity, what does Hulu do once they have classified your > IP ranges as "business class"? Charge customers a different rate? Offer > different content? Refuse service? They won't let any of my customers connect,

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Blake Hudson
Doug, out of curiosity, what does Hulu do once they have classified your IP ranges as "business class"? Charge customers a different rate? Offer different content? Refuse service? Doug McIntyre wrote on 11/18/2019 10:41 AM: I've been offering residential and business ISP services for a long

Re: Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Brian Ellwood
Have you tried reaching out to ipad...@hulu.com? — Brian Ellwood Senior Systems Engineer INOC Data Centers O: 518-689-4350 > On Nov 18, 2019, at 11:41, Doug McIntyre wrote: > > I've been offering residential and business ISP services for a long time. > > Hulu recently blocked my customers

Hulu thinks all my IP addresses are "business class", how to reach them?

2019-11-18 Thread Doug McIntyre
I've been offering residential and business ISP services for a long time. Hulu recently blocked my customers from accessing their service, because my ARIN IP address blocks are "business class" instead of residential. I've tried to find a contact for them as I am not a customer, the