uld opt to downgrade from AES to DES on the Tripp Lite WEBCARDLX.
That said, I think updating NUT as Jim mentioned is the better solution/test.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
info
Not ignoring, I'll circle back on this next week!
Thank you,
David Zomaya
Tripp Lite
From: Jim Klimov
Sent: Friday, August 20, 2021 8:12 AM
To: Aaron Stewart
Cc: David Zomaya; Arnaud Quette via Nut-upsuser
Subject: [EXTERNAL] Re: [Nut-upsuser] Tripp-Lite USB "REMOTE SHUTDOWN&qu
if it is NUT and files on the system "misbehaving" or the UPS...
What files would make the most sense to check?
> There are many devices of varied smartness out there, so many things are
> possible.
I have or can get most of the protocol level detail.
Thank you,
David Zomaya
Tripp
> Back to original post, I wonder if `upsmon -c fsd` had left a file (e.g.
> `/tmp/killflag` or some such) that gets interpreted as an ongoing FSD when
> the client starts?
...
Interesting ideas... I might pick your brain when I get my next round of
testing set up...
Thank y
MIB works in all
recent versions.
I can set up some tests later this week or early next week to demonstrate, but
feel free to shoot over the specifics of the errors you see and your config if
you'd like.
Thank you,
David Zomaya
Tripp Lite
david_zom...@tripplite.com
_
Hi Aaron,
I actually have one of the units from back then now and investigation is
ongoing.
I don't have a quick fix for you at this point, but can you shoot me your
serial number and what firmware you loaded?
Thank you,
David Zomaya
Tripp Lite
david_zom...@tripplit
> If you are interested I will forward your name to the ISE. Roger
Please do. I'll share with some other people who may have interest in reviewing
too.
Thank you,
David Zomaya
This message is for the addressee's use only. It may contain
ither review separately or I could collaborate with them.
How soon does review need to be completed and how is review feedback provided?
Thank you,
David Zomaya
This message is for the addressee's use only. It may contain confidential
information. If you receiv
> Is anyone on this list interested in volunteering?
Generally interested. Can I get the elevator pitch on what being an
"Independent Reviewer" entails?
Would like to understand if I'm qualified and available enough to do it in a
reasonable amount of time.
Thank you,
David
he 15.5.x firmware releases and 20.0.0.2526 is the
latest generally available WEBCARDLX firmware.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in
uot;, or they'll both imply the reboot occurred after #3.
> 3. battery.runtime, ups.load, output.realpower are still fixed and unchanged,
> and battery.runtime.low/battery.charge.low are still missing.
I'd expect the same results on these tests until
o get you up and running before that if we can.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
most/all off those
variables to work.
*if you're running the newer 20.0.0.2526 same test is possible, but it's a CLI.
Let me know and I'll shoot over the commands.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's u
ot the WEBCARDLX (does not
impact UPS output) either via the reset button (just below/above the middle of
the two Ethernet LEDs) or by removing and reinserting the WEBCARDLX and try
again?
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee&#x
office to compare.
- David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Nathan Dehnel via Nut-upsuser
Sent: Tuesday, June 8, 2021 11:15:19 PM
To: nut-upsuser@alioth-lists.debian.net
Subject: [EXTERNAL] [Nut-upsuser] Couple questions about the output of upsc
com
>> It's a phishing attempt directed to you.
You can add me to the list of people who have gotten phishing emails in the
context of a reply to a mailing list thread. Careful what you click everyone.
Thank you,
David Zomaya
Tripp Lite
This message
Generally, productid=3024 in the ups.conf does the trick.
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Paul Nickerson via Nut-upsuser
Sent: Saturday, May 8, 2021 10:46 PM
To: nut-upsu...@lists.alioth.debian.org
Subject: [EXTERNAL] [Nut-upsuser] Tripp Lite model
utcome
with the rest of the list?
(I don't want to ask you for shipping, purchase, and serial number stuff on the
list)
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
informatio
ance for these models is just a bit wider than I expected.
For reference, while we don't officially spec this: roughly +/- 5% is what I'd
expect.
If anyone has questions, feel free to ping me.
Thank you,
David Zomaya
Tripp Lite
This message is fo
>> I am really curious about the cause so I would like to be kept in
>> the loop on this matter, please.
My guess is this is the general sentiment, so I'll keep it on-list unless the
community decides we're too noisy/wants it off.
Th
assume at the least we should loop the
community in on the *outcome*)
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and noti
* Charles: What is your kernel version? (if you can provide uname -a that works)
* Kernel version I tested was 5.4.0-65
* The issue only occurs on reconnection of the USB cable or restart of the
operating system (i.e. NOT disconnection or shutdown)
Tha
identify-products
>> I’ll try a straight through.
Agreed that is worth a shot! Let us know.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this messag
>> See this link to decode:
>> https://www.tripplite.com/support/identify-products
I should have mentioned, SKU = product number
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confiden
ld also be something I have wrong on drivers, but that'd just be a trial
and error thing, you used the one I would have)
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you recei
NUT
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warranties and liabili
>> Is it possible the UPS Display is not reporting Instant input Voltage ?
I can get some data to confirm either tomorrow or next week when I am in the
office. So I make sure I am doing an apples to apples check, can you get me the
first 13 characters of your serial number?
Thank you,
LCD screens) and sees the problem or does NOT.
would be an interesting data point.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please d
t;
HOME_URL="https://www.ubuntu.com/";
SUPPORT_URL="https://help.ubuntu.com/";
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/";
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy";
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal
e
>> computer and UPS available.
I was on the tech support team back then... maybe we've come full circle.
I plan to dig into this sometime this week when I am in the office.
Thank you,
David Zomaya
Tripp Lite
This message is for the address
I don't have a quick answer for you but I'll be in the office later this week
and can grab a model with the same protocol and run a test on one of my Ubuntu
boxes (which should be close enough to your Pi setup).
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
beha
ompliant & connected via USB to the machine. If that applies,
WMI & the Win32_Battery class might help:
https://docs.microsoft.com/en-us/windows/win32/cimwin32prov/win32-battery
It won't be as detailed as Network UPS Tools, but depending on what you need it
, that
"productid = 302x" (where x= last digit of your protocol/productid) in the
ups.conf fix is usually the right step to resolve until we get something done
about:
https://alioth-lists.debian.net/pipermail/nut-upsdev/2020-June/007473.html
Thank you,
David Z
Please excuse brevity, I'm on mobile.
You should be able to add the productid to the ups.conf
See
https://alioth-lists.debian.net/pipermail/nut-upsdev/2020-June/007473.html
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Tim Gallaghe
cturer and model."
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and notify
the sender. Tripp Lite disclaims all warra
\
SUBSYSTEM=="usb", \
ATTR{idVendor}=="10af", ATTR{idProduct}=="0002", \
MODE="0660", GROUP="nut"
Be sure to reboot or reload Udev rules after
Credit to AskUbuntu https://askubuntu.com/a/276637 for initially helping me
figure this out.
Thank you
"grep|cupsd"
nut 4194 1 0 10:25 ?00:00:00 /lib/nut/upsd
$ ls /etc/nut/
nut.conf ups.conf upsd.conf upsd.users upsmon.conf upssched.conf
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. I
ivity at all -- and not a bad USB cable or port -- correct?
If so, obviously probably not fixable on the software-side BUT I'd be curious
to know the serial number and if you have in fact narrowed it down to a
completely dead USB port on the UPS.
Thank you,
David Zomaya
Tripp Lite
t gone from lsusb too?
I believe there were some similar SMX/SMART1500LCDT reports on the list in the
past.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message i
| grep -E "^/etc" | grep -v cups
/etc/nut/upsd.conf
~$
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may contain confidential
information. If you receive this message in error, please delete it and n
lists.debian.net/pipermail/nut-upsuser/" search modifier should
work with both DuckDuckGo and Google.
Example:
https://duckduckgo.com/?q=Tripp+Lite++SMART1500+site%3Aalioth-lists.debian.net%2Fpipermail%2Fnut-upsuser%2F&t=ffab&ia=web
Thank you,
David Zomaya
Tripp Lite
_
"The unknown serial number does seem to be the case for other 2012 protocol
models, yes."
I can confirm we've seen this before on 2012s.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It may
> So I rebooted the host no luck. Then I tried power cycling the UPS. Wow
> still not there. Something is really wrong.
>
> Cycling through the display on the UPS doesn't seem to show any errors.
Low-hanging fruit question you probably already ruled out: is the USB cable
good?
Beyond that, if USB
etely dead, as opposed to just
the "drops" issue we started with, I definitely recommend contacting support.
From: Kirk Bocek
Sent: Thursday, September 24, 2020 11:53 AM
To: David Zomaya; Stuart D. Gathman
Cc: nut-upsu...@lists.alioth.debian.org
Subject: Re: [EXTERNAL] Re: [Nut-upsu
contact tech
support if that ends up being the case:
https://www.tripplite.com/support/help
(I'm no longer on the tech support team so I couldn't help directly with an RMA
if needed)
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Kirk Bocek
Sent: Thursday,
Kirk Bocek
Sent: Tuesday, September 22, 2020 1:38 PM
To: David Zomaya; nut-upsu...@lists.alioth.debian.org
Subject: Re: [EXTERNAL] [Nut-upsuser] UPS Losing Connection
On 9/22/2020 10:01 AM, David Zomaya wrote:
> Can you send me the serial number (at least 1st 12 characters, see:
Can you send me the serial number (at least 1st 12 characters, see:
https://www.tripplite.com/support/identify-products) and lsusb -v output for
the UPS?
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Kirk Bocek
Sent: Tuesday, September 22, 2020 11:55 AM
To
Obviously, I'm biased so don't count my vote, but let me know if you're
interested in chatting about Tripp Lite. I try to help out on the mailing list
when I can.
More on topic, these are the threads on the mailing list I found with Salicru
and NUT (both older posts):
https://alioth-lists.deb
assume you used PAL on a Windows box? I can shoot over the
steps
I'm remote so USB testing on my side takes some doing.
Thank you,
David Zomaya
From: Scott Colby
Sent: Thursday, July 30, 2020 11:11 PM
To: David Zomaya; nut-upsuser@alioth-lists.debian.net
Subject: Re: [EXTERNAL] Re: [Nut-up
Did you see what objecttothis posted on GitHub already?
In any event, your issue with NUT and the 3024 AVR750U is that the UPS reboots
output instead of shutting off when the shutdown command is sent, correct?
Good suggestion on the driver authors, thanks.
Thank you,
David Zomaya
ee to reach out.
From: objecttothis
Sent: Thursday, July 23, 2020 3:28 PM
To: David Zomaya; nut-upsuser@alioth-lists.debian.net
Subject: [EXTERNAL] OMNIVSX1000D Compatibility
This is an EXTERNAL email. Please take a moment and think before clicking any
links or opening any attachments from
>>> I also have a Tripp Lite OMNIVSX1000D with SN 2904AVLOM87E400114. That
>>> model is not on NUT compatibility list and I have an open ticket
>>> (#00681437) to get the relevant protocol information so that I can then
>>> submit it to NUT >>> and see about getting support added to it, but t
>>>Thanks for chiming in @David Zomaya. Tripp Lite replaced my AVRX550U once
>>>thinking that the powering back on was a defective unit, but the replacement
>>>does the same thing. The SN on the first one is 2935AVHOM87BB00152. >>>
>>
psdev/2020-June/007473.html
In any case, the support team or I can confirm if you send us serial numbers.
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of objecttothis
Sent: Wednesday, July 22, 2020 8:57 AM
To: nut-upsuser@alioth-lists.debian.net
Subject: [EXTERNAL]
In the interim, these fixes may help (there is some more context as you go
through the thread, but those conf file changes seem to be the right place to
start):
https://alioth-lists.debian.net/pipermail/nut-upsuser/2020-May/011851.html
Thank you,
David Zo
ail/nut-upsuser/2020-May/011860.html
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Nate Von Benken
Sent: Sunday, May 24, 2020 10:10 AM
To: nut-upsu...@lists.alioth.debian.org
Subject: [EXTERNAL] [Nut-upsuser] Tripplite ARV750U: No matching HID UPS found
This is an EXTER
rt seems like a broad-strokes way to mitigate
the issue, but not ideal.
Hopefully someone else has some inputs. If I get something worth testing, I'll
circle back.
Thank you,
David Zomaya
Tripp Lite
This message is for the addressee's use only. It
Did it stay stable this time?
It looks like the restart of the service restored communication.
If it reoccurs:
>>> Bus 001 Device 011: ID 09ae:3024 Tripp Lite
I wonder if this is the same device number after? Something to keep an eye on
Thank you,
Dav
No, it's not.
I'd defer to the list for tips on that one.
First thing I'd try if no one else has ideas is checking lsusb and restarting
the service.
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Tom Cooper
Se
Glad to hear it's working, thanks Tom.
Network UPS Tools team: is fixing this as simple as me telling you what new UPS
protocols are HID-PDC compliant?
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Tom Cooper
Sent: Wed
Sorry, neglected to mention:
You'll need to either reload the udev rules or reboot to make the new rule
"active".
Thank you,
David Zomaya
Tripp Lite
____
From: David Zomaya
Sent: Wednesday, May 20, 2020 2:11:24 PM
To: Tom Cooper
Cc: nut-upsu
usbhid-ups
port = auto
in upsd.conf
That may be suboptimal but will probably work for a test.
Side note: I use "upsdrvctl start/stop" to start and stop the driver.
Thank you,
David Zomaya
Tripp Lite
From: Tom Cooper
Sent: Wednesday, May 20, 202
"Can't claim USB device [09ae:3024]: could not detach kernel driver from
interface 0: Operation not permitted"
Is probably an issue with NUT grabbing the UPS... can you disconnect and
reconnect the USB cable and try again?
If that fails, maybe a udev rule will help.
Thank you
0-nut-ups.rules
ACTION=="add", \
SUBSYSTEM=="usb", \
ATTR{idVendor}=="09ae", ATTR{idProduct}=="3024", \
MODE="0660", GROUP="nut"
Thank you,
David Zomaya
Tripp Lite
From: Tom Cooper
Sent: Wednesday,
3024 issues?
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Nut-upsuser
on
behalf of David Zomaya
Sent: Wednesday, May 20, 2020 8:49 AM
To: Tom Cooper
Cc: nut-upsuser
Subject: [POSSIBLE FRAUD] Re: [Nut-upsuser] [EXTERNAL] Re
Will do. Ball in my court for now.
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Tom Cooper
Sent: Wednesday, May 20, 2020 8:47:28 AM
To: David Zomaya
Cc: nut-upsuser
Subject: Re: [EXTERNAL] Re: [Nut-upsuser] Help with Trip
I'm still working remotely, but I should be able to get something set up soon.
I'll reply all here once I have something to report.
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Tom Cooper
Sent: Wednesday, May 20, 20
If I installed and tested against Ubuntu, how useful would that be in general
and in this specific case?
I think we've seen a few reports of issues with the newer 3024 protocols and
I'd like to help get them sorted out.
Thank you,
David Zomaya
only one self-test for these models, so that would probably
explain the reason no discrete deep-discharge test is supported in Network UPS
Tools.
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Yogesh Bhanu
Sent: Friday, May 15, 2020 4
,
David Zomaya
Tripp Lite
<http://www.tripplite.com/>
From: Nut-upsuser
on
behalf of Lee Damon
Sent: Thursday, May 14, 2020 3:19:27 PM
To: Bart J. Smit
Cc: nut-upsu...@lists.alioth.debian.org
Subject: [EXTERNAL] Re: [Nut-upsuser] NUT control of v
you,
<http://www.tripplite.com/>
David Zomaya
From: Nut-upsuser
on
behalf of Lee Damon
Sent: Wednesday, April 29, 2020 5:52:11 PM
To: nut-upsuser Mailing List
Subject: Re: [Nut-upsuser] [EXTERNAL] SNMP shutdown timing out
Hi David
On 4/29/20 3:28 PM,
,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Lee Damon
Sent: Wednesday, April 29, 2020 5:00:16 PM
To: nut-upsuser Mailing List
Subject: [EXTERNAL] [Nut-upsuser] SNMP shutdown timing out
This is an EXTERNAL email. Please take a moment and think
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Lee Damon
Sent: Tuesday, April 28, 2020 3:28 PM
To: nut-upsuser Mailing List
Subject: [EXTERNAL] [Nut-upsuser] nut-scanner, SNMPv3, APC UPS not chatting
This is an EXTERNAL email. Please
still working remotely so testing this myself probably won't happen in the
near term.
Thank you,
David Zomaya
Tripp Lite<http://www.tripplite.com/>
From: Nut-upsuser
on
behalf of Tom Velozo
Sent: Tuesday, April 28, 2020 10:24:28 AM
To: nut-ups
es is
somewhat limited.
If there's any info I can provide from the Tripp Lite side that we don't
already have, feel free to ping me.
Thank you,
David Zomaya
Business/Quality Analyst- Software
Tripp Lite
<http://www.tripplite.com/>
F
UPS
Tools/Tripp Lite UPS test that would be helpful to the community, feel free to
ping me
Thank you,
David Zomaya
Business/Quality Analyst- Software
Tripp Lite
From: Lee Damon
Sent: Thursday, March 26, 2020 10:00 AM
To: David Zomaya; nut-upsuser Maili
pportunity arises, I can try to set up a basic test.
Thank you,
David Zomaya
Business/Quality Analyst- Software
Tripp Lite
<http://www.tripplite.com/>
From: Lee Damon
Sent: Wednesday, March 25, 2020 5:42 PM
To: David Zomaya; nut-upsuser Mailing
Re: "Does it work well with NUT?"
Assuming it is the SU5000RT4UHV, the similar units I've tried seemed to work
fine. For reference, the SU5000RT4UHV should be a 4004 USB protocol.
____
From: David Zomaya
Sent: Wednesday, March 25, 2020 5:21 PM
To:
T4UHV, correct?
https://www.tripplite.com/smartonline-208-240v-5kva-4.5kw-double-conversion-ups-4u-rack-tower-extended-run-snmpwebcard-option-usb-db9-serial~SU5000RT4UHV
Thank you,
David Zomaya
Business/Quality Analyst- Software
Tripp Lite
<http://www.tripp
Thanks Layne.
Ball is in my court to get back to both of you.
Feel free to nudge me if I don't update in a week or so.
From: Layne Fowler
Sent: Tuesday, January 14, 2020 11:47:01 PM
To: David Zomaya
Cc: Ken Olum; nut-upsuser@alioth-lists.debian.net
Subjec
Thanks Ken.
I'll plan to sit down and look up the protocol information over the next week
or so and follow up.
From: Ken Olum
Sent: Tuesday, January 14, 2020 1:35:10 PM
To: David Zomaya
Cc: k...@cosmos.phy.tufts.edu; layne.fow...@gmail.com;
nut-upsuser@a
If you'd like, shoot me over your serial number and the corner-cases you don't
have answers for and I can look into it.
Thank you,
David Zomaya
Tripp Lite
david_zom...@tripplite.com
-Original Message-
From: Nut-upsuser
On
Behalf Of Ken Olum
Sent: Tuesday, January 14, 202
Hi Jean-Roch,
No. There is no user-facing firmware update process available.
If there are any particular commands you're interested in on a newer unit, I
can look them up.
From: jean-roch blais
Sent: Friday, January 3, 2020 6:13 PM
To: David Zomaya
Cc
exposing the shutdown command as
one command.
Does that help?
Note to users with the same model but purchased more recently: the UPS protocol
has since been updated, this probably does not apply to you.
From: Nut-upsuser
on
behalf of David Zomaya
Sent: Tuesday
Thanks. Looks like an older SKU, so I'll look into it when I am back in the
office later this week.
From: Jean-Roch Blais
Sent: Tuesday, December 31, 2019 8:04:34 PM
To: David Zomaya
Cc: nut-upsuser@alioth-lists.debian.net
Subject: Re: [EXTERNAL] [Nut-up
ify-products>
Thank you,
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of jean-roch blais
Sent: Tuesday, December 31, 2019 5:52 PM
To: nut-upsuser@alioth-lists.debian.net
Subject: [EXTERNAL] [Nut-upsuser] Tripp Lite INTERNET750U instant commands ?
This
).
In other cases, some twist on the udev rules helped (this case, and my virtual
machine case).
To the LCDT users, if there are any open issues, feel free to ping me.
Thank you,
David Zomaya
david_zom...@tripplite.com
From: Layne Fowler
Sent: Wednesday, December 11, 2019 9:36 AM
To: David Zomaya
I haven't tried it on RaspberryPi, but if there's some specific Tripp Lite
information I can help with, let me know.
David Zomaya
Tripp Lite
From: Nut-upsuser
on
behalf of Charles Lepple
Sent: Sunday, December 8, 2019 8:36 PM
To: Layne Fowl
At the least, it is useful to have as a data point. The communication protocol
is different though and I believe the underlying USB hardware is as well.
Thank you,
David Zomaya
Technical Support
W. 35th Street | Chicago, IL 60609 USA
773.869.1156 | david_zom...@tripplite.com
24 13:39:01 localhost kernel: usb 2-2.1: Manufacturer: Tripp Lite
Jun 24 13:39:01 localhost kernel: hid-generic 0003:09AE:2012.000A:
hiddev0,hidraw1: USB HID v1.10 Device [Tripp Lite Tripp Lite UPS ] on
usb-:02:02.0-2.1/input0
Thank you,
David Zomaya
Technical Support
[cid:image002.
Hi Greg,
I haven’t but I will give that a shot later this week and advise.
Thanks for the tip.
Thank you,
David Zomaya
Technical Support
[cid:image007.png@01D525AF.B38D63F0]
W. 35th Street | Chicago, IL 60609 USA
773.869.1156 | david_zom...@tripplite.com
[cid:image008.png
Hi Network UPS Tools Support,
I'm not sure if this is a question for the "user group" or the developer group".
My name is David Zomaya and I work at Tripp Lite in our technical support
department. Copied on this email are Eric Cobb from our Product Management
group &
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