Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-09-03 Thread swi...@beyond-print.com
> organizations to express their dis/satisfaction with > > >> > > > various enterprises or simply observe strengths and > > >> > > > weaknesses. > > > > > > > > > > > >-Original Message- > > > >

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-08-15 Thread Ruth Frasur
gths and weaknesses. >>> >>> >>> -Original Message- >>> From: >>> open-ils-general-bounces@list.**georgialibraries.org[mailto: >>> open-ils-general-**bounces@list.georgialibraries.**org] >>> On Behalf Of Mike Rylander >>>

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-08-14 Thread Kathy Lussier
up Subject: Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors On Wed, Jul 10, 2013 at 4:07 PM, Kathy Lussier wrote: Hi all, [snip] Defining Evergreen services: I'm open to not defining what an Evergreen service is and to see how it goes. My personal preference is that Ever

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-17 Thread Lazar, Alexey Vladimirovich
l Message- > From: open-ils-general-boun...@list.georgialibraries.org > [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Mike > Rylander > Sent: Wednesday, July 10, 2013 4:36 PM > To: Evergreen Discussion Group > Subject: Re: [OPEN-ILS-GENERAL] Evergreen we

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-17 Thread June Caola-Stokoe
t: Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors On Wed, Jul 10, 2013 at 4:07 PM, Kathy Lussier wrote: > Hi all, > [snip] > > Defining Evergreen services: I'm open to not defining what an > Evergreen service is and to see how it goes. My personal prefer

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Mike Rylander
On Wed, Jul 10, 2013 at 4:07 PM, Kathy Lussier wrote: > Hi all, > [snip] > > Defining Evergreen services: I'm open to not defining what an Evergreen > service is and to see how it goes. My personal preference is that Evergreen > support providers not be confused with third-party services that in

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Kathy Lussier
Hi Joshua, Sorry, I'm going to wander a little off topic for a bit, but given the recent concerns our libraries have had with Evergreen performance, this comment jumped out at me: CMD for example is not 100% competent in Evergreen as a whole because the code base is huge. However, we are v

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Kathy Lussier
Hi all, Great discussion so far! I just wanted to respond to a few points/questions that were raised. I would be interested if a specific incident brought this issue to the forefront or if this is just a general concern. (i.e., are we pre-emptively solving a problem that hasn't happened, o

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Grace Dunbar
Like Mike, I plan to stay out of the primary service provider discussion unless asked for my opinion. However, I would like to echo what he says about 3rd party vendors. I recognize what a burden it would be for the community to vet and maintain a page that highlights vendors that are known not on

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Joshua D. Drake
On 07/10/2013 10:45 AM, Mike Rylander wrote: While I am personally an active community member, I'm also an employee of a service provider, so unless I see something that seems particularly antagonistic toward service providers I'll stay out of most of this discussion except to say this: in my o

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Ruth Frasur
I agree w/ Rogan. While there may be some vendors that are better/worse than others, the impetus of vetting their qualifications should fall to anyone contracting with them anyway. It seems like a duplication of effort to have an extensive vetting process in the beginning (I mean, there should be

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Rogan Hamby
I'm more in favor of high lighting active and proven community members than vetting some and searching for any kind of misrepresentation. I think there is a big difference in the models in terms of labor for the web team and how it frames their relationship to the community. On Wed, Jul 10, 2013

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Mike Rylander
While I am personally an active community member, I'm also an employee of a service provider, so unless I see something that seems particularly antagonistic toward service providers I'll stay out of most of this discussion except to say this: in my opinion, the purpose of the page is not well serve

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread James Keenan
open-ils-general-boun...@list.georgialibraries.org [mailto:open-ils-general-boun...@list.georgialibraries.org] On Behalf Of Kathy Lussier Sent: Tuesday, July 09, 2013 5:29 PM To: Evergreen General Discussion List Subject: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors Hi all, At the

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-10 Thread Sharp, Chris
a-style method of dealing with this issue, I have no objections at all. Chris - Original Message - > From: "Kathy Lussier" > To: "Evergreen General Discussion List" > > Sent: Tuesday, July 9, 2013 5:28:44 PM > Subject: [OPEN-ILS-GENERAL] Evergreen web

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread Rogan Hamby
I have concerns about the additional issues beyond the two I originally voted for. I'm not writing this at this moment as a lengthy -1 to the additional ones but I want to think about them more and urge other people to as well. Some context: The web team is not very robust and it's role in the c

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread James R Shaw
I agree: Vendors sending an email describing their services +1 Requiring that they add a visible link to the project web site +1 Annual re-registration +1 Confirmation of references. Are they satisfied customers? +1 - Rev. James R Shaw Vice President of Administration

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread Forrest, Stuart
I am definitely in favor of Rogans +1s as we have had experience of vendors promising working with Evergreen and in fact not wholly producing the goods. Excuse my brevity Sent from my iPad Stuart Forrest Library Systems Specialist Beaufort County Library On Jul 9, 2013, at 18:35, "Lori Ayre" m

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread Lori Ayre
I'm a +1 on the same ones Rogan is. And, offer these thoughts to consider: Ask for one reference from the Evergreen community? Not to include on website but to verify they are actually providing services (versus intending to, which is the case with some now listed there). Also may want to con

Re: [OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread Rogan Hamby
Vendors sending an email describing their services +1 Requiring that they add a visible link to the project web site +1 On Tue, Jul 9, 2013 at 5:28 PM, Kathy Lussier wrote: > Hi all, > > At the June Oversight Board meeting (minutes available at > http://evergreen-ils.org/dokuwiki/doku.php?id=

[OPEN-ILS-GENERAL] Evergreen web page for paid support vendors

2013-07-09 Thread Kathy Lussier
Hi all, At the June Oversight Board meeting (minutes available at http://evergreen-ils.org/dokuwiki/doku.php?id=governance:minutes:2013-6-20), I raised the question of whether the Evergreen community should develop a policy regarding the paid support vendors that are listed on the Evergreen w