Re: [otrs] Debian: Internal Server Error

2002-11-03 Thread Martin Edenhofer
Hi Maarten, On Mon, Nov 04, 2002 at 12:25:00AM +0100, [EMAIL PROTECTED] wrote: > > Ja, have a look to the error log of your webserver. You will find > > the reason there. > > > > I guess, it's a permission problem. If yes, use $OTRS_HOME/bin/SetPermission.sh! > > Darn! Don't know what happene

Re: [otrs] Debian: Internal Server Error

2002-11-03 Thread otrs
Hey, Martin Thanks for the quick reply. On Sun, Nov 03, 2002 at 11:58:56PM +0100, Martin Edenhofer wrote: > > However: I cannot add a ticket! :-) > > > > Clicking on 'PhoneView' brings up the 'Phone call / new ticket' page. > > After filling in the form and pressing 'store', I get a 500 error f

Re: [otrs] Debian: Internal Server Error

2002-11-03 Thread Martin Edenhofer
Hi Maarten, On Sun, Nov 03, 2002 at 10:53:13AM +0100, [EMAIL PROTECTED] wrote: > I've been trying to get the system to work on a Debian GNU/Linux Woody > (stable) installation, but so far, it fails me on one thing. > > The entire installation went flawless. After the installation I can > modify

Re: [otrs] Some Questions

2002-11-03 Thread Martin Edenhofer
Hi James, On Fri, Nov 01, 2002 at 12:31:52PM -0500, James Gorman wrote: > I am running OTRS on a Solaris 8 box and it works, but I am not able to > get emails to open a ticket. I have the standard .procmailrc and a > .forward file, but for some reason I get nothing delivered to the > postmaster q

[otrs] Some Questions

2002-11-03 Thread James Gorman
Hello, I am running OTRS on a Solaris 8 box and it works, but I am not able to get emails to open a ticket. I have the standard .procmailrc and a .forward file, but for some reason I get nothing delivered to the postmaster queue. Any pointers? Also how do I tie in a customer database? I have o

[otrs] Debian: Internal Server Error

2002-11-03 Thread otrs
Hello! I've been trying to get the system to work on a Debian GNU/Linux Woody (stable) installation, but so far, it fails me on one thing. The entire installation went flawless. After the installation I can modify, close, zoom tickets. I can add users, delete them: the lot. However: I cannot ad