Hi everyone!
Small problem... The following config:
POP-ID: [EMAIL PROTECTED] A]
Password: [password]
POP-server: [domain B]
How do I configure this pop account in OTRS? When I check this email account
via webmail, I enter [EMAIL PROTECTED] A] as username, but if I configure it
like that in
Hi all,
I would like to have all outgoing mails signed with pgp/gpg. Has anybody
already done this? I think this could probably best be implemented by
creating a Kernel::System::Email::GPG module or something like that?
Any comments? Ideas?
Regards
Oliver
pgp0.pgp
Description: PGP
On Tuesday, March 30, 2004 10:28 AM
Evert Meulie [EMAIL PROTECTED] wrote:
POP-ID: [EMAIL PROTECTED] A]
Password: [password]
POP-server: [domain B]
How do I configure this pop account in OTRS? When I check this email
account
via webmail, I enter [EMAIL PROTECTED] A] as username, but if I
You're right! :)
Weird... Must have been something changed over night here, since it didn't
work yesterday with the same settings...
(NB: wouldn't it be clearer if the error message the internally used
parameters are identical?)
Thanks,
Evert
-Original Message-
From: [EMAIL
On Monday, March 29, 2004 9:01 PM
Matt Wentworth [EMAIL PROTECTED] wrote:
please do not full-quote your htmlized messages - it's quite hard to
read and especially to find your answer in between all the quotings.
Terribly sorry for the confusing posts. I'll try to keep them
neater. Let me know
On Tuesday, March 30, 2004 11:04 AM
Evert Meulie [EMAIL PROTECTED] wrote:
(NB: wouldn't it be clearer if the error message the internally used
parameters are identical?)
You're right, noted this for future releases, thank you.
Regards,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH ::
Sorry for the delay.
On Saturday, March 20, 2004 10:09 PM
Paul [EMAIL PROTECTED] wrote:
Is it possible without modification to have the signature display in
the compose e-mail screen in 1.2? Agents are finding it confusing and
are adding a signature of their own when composing new e-mails.
On Friday, March 26, 2004 10:54 AM
TK [EMAIL PROTECTED] wrote:
when I wan't to view my closed tickets in the CustomerTicketOverView,
I click on Show closed tickets.
If I have more than 25 closed tickets, I have to click on one of the
page-numbers to view the next page of closed tickets.
But
Just starting up with OTRS (1.2.2.) at our site. It seems very promising so far.
One problem though:
We do get the Auto-response options to work OK in the Response field, but not in the
Subject field of the response.
E.g: the suggested default reply has RE: OTRS_CUSTOMER_SUBJECT[20] in the
Hey Everyone again,
I didn't mean CheckEmailAddresses but CheckMXRecord.
Andreas Bublitz wrote:
Hey Everyone,
I am not able to send emails to an address outside of our local network.
Inside the network everything works fine, but as soon as I send an email
to our customers OTRS reports an
I am a first time user of OTRS and have just finished setting it up on IIS /
Microsoft SQL Server 2000. After I submit the username and password from
the login page, I get the following error:
Message: [Microsoft][ODBC SQL Server Driver][SQL Server]Line 1: Incorrect
syntax near ';'. (SQL-42000)
Microsoft SQL Server 2000 complains about the table system_user. It says
there is an error near the keyword 'system'. System is a reserved word when
using MSSQL. This message will pop up when trying to create the tables from
the schema.sql file, when trying to populate the tables with the
Where _exactly_ did you download the rpm you used for the upgrade? What
is the exact filesize of the rpm? Did you check the MD5 signatures?
I'm believe I downloaded the file from otrs.org.
4162964 Feb 17 12:43 otrs-1.2.1-01.i386.rpm
I see that there is an otrs-1.2.2-01.i386.rpm
On Tuesday, March 30, 2004 3:38 PM
Andreas Bublitz [EMAIL PROTECTED] wrote:
I didn't mean CheckEmailAddresses but CheckMXRecord.
Your server can't check the MX (Mail eXchanger) record in the DNS for
gmx.de. This means DNS resolution isn't working. It may well be the
server is not allowed to
I scrapped IIS and am trying to get OTRS running on Apache (but still using
MSSQL). When I start the apache server, I get the following error:
Use of uninitialized value in concatenation (.) or string at
c:/otrs/Kernel/cpan-lib/CGI.pm line 35
The Apache service is starting.
Failed to start the
Does anyone have any thoughts on this?
Jake
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Covert, Jake
Sent: Monday, March 29, 2004 2:17 PM
To: User questions and discussions about OTRS.
Subject: [otrs] Possible bug when changing a user's email address
On Tuesday, March 30, 2004 3:23 PM
Mats Sjöberg [EMAIL PROTECTED] wrote:
One problem though:
We do get the Auto-response options to work OK in the Response field,
but not in the Subject field of the response.
You cannot change the subject line that way as it is set by the system.
hth,
Robert
Thanks for the reply. I downloaded the integrated installer and set it up.
Then I changed all of the config settings to point to MSSQL. Works like a
champ. Thanks for the pointer.
Tyler
-Original Message-
From: Robert Kehl [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 30, 2004
On Wednesday, March 31, 2004 12:51 AM
Tyler Hepworth [EMAIL PROTECTED] wrote:
Thanks for the reply. I downloaded the integrated installer and set
it up. Then I changed all of the config settings to point to MSSQL.
Works like a champ. Thanks for the pointer.
What changes to the configuration
Sorry for repeating my question here. I posted
a similar one on [dev] but most likely I was not
focused enough.
I am trying to customize TicketView.dtl.
I need to acces
$Data{ArticleContentPath},
but it is not there.
Is there a way to get access?
Thank you,
Roland
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