Hello!
On Mi, Mai 25, 2005 at 09:01:30 -0500, John Price wrote:
>I managed to get about 1,100 SPAM messages into the
>receiving queue and I would like a quick way to move them
>to the spam queue (so they will get removed).
>
>I thought about manipulating the SQL database directly,
>but I can't fin
Update...
I fixed it - Sort of.
The LDAP.pm in the CustomerAuth directory listed its' revision as 1.8
and the LDAP.pm in the Auth directory listed its' revision as 1.13,
so...
I copied the newer LDAP.pm to the CustomerAuth directory, edited the
package name to ...tem::CustomerAuth::LD... and added
Hi All,
Love OTRS so far (and my CIO is going to love it more!)...Have it
running on SuSe 9.3 w/ MySQL and Apache2.
I have LDAP/AD working perfeclty (as far as I can tell ) for the
Agents and for the Customer Backend, but I'm running into trouble
getting it to work for the Customer Authentication.
Dear All,
We use OTRS version 1.3.1.
We have the following problem: We lost all TimeAccounting since 7 days
ago...
Now, if we enter a ticket or add a note with some TimeAccounting, the
ticket or note is recorded, but TimeAccounting is lost in History...
How could we get back this information?
How
Ah, found that. Still not working though...
I put in "PerlModule Apache::DBI" in the various places, but it still
can't start the perl file (PerlRequire
/opt/otrs/scripts/apache2-perl-startup.pl).
Here's my otrs.conf, which is included in apache2.conf (the main config
file for apache2):
Pe
Hello
I am currently attempting to make OTRS parse the subject line of an incoming
email, for a leading 8-digit number and then add this number into to
X-OTRS-TicketValue1.
I can add a fixed value into X-OTRS-TicketValue1 no problems, but want to be
able to dynamically populate this value dep
