В сообщении от Понедельник 13 Февраль 2006 17:27 Alina Florea написал(a):
> I must launch "/opt/otrs/bin/PostMasterPOP3.pl" manually in order to
> have teh new emails comming in OTRS system.
> This line
> */10 * * * * $HOME/bin/PostMasterPOP3.pl >> /dev/null
> exists in the crontab.
> I don't see w
I switched from sendmail to SMTP and its working, thanks for your help!
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> [EMAIL PROTECTED]
> Sent: Monday, February 13, 2006 5:08 PM
> To: 'User questions and discussions about OTRS.org'
> Subject: RE: [
I do see this in the log
[Sat Feb 11 07:57:17
2006][Notice][Kernel::System::Notification::NotificationGet] Can't find
notification for Agent::NewTic
ket and es, try it again with en!
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> [EMAIL PROTECTED]
How do I change the option of using either SMTP or sendmail?
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
> [EMAIL PROTECTED]
> Sent: Monday, February 13, 2006 2:47 PM
> To: User questions and discussions about OTRS.org
> Subject: RE: [otrs] Re: new
otrs can be configured to send eiher by SMTP or sendmail. The default is
sendmail. Both exim and postfix provide a sendmail interface. (Postfix is
more usually the default on Linux and exim tends to be preferred on UNIX).
What I would suggest is check that the sendmail interface is actually
functi
Have you doublechecked the trial stuff about linking
queue to auto-response?
If so, after a ticket is created, if you check the
history of the ticket, do you see an entry like::
SendAutoReply
AutoReply sent to "user name <[EMAIL PROTECTED]>".
x
[EMAIL PROTECTED] (Admin OT
Since there is nothing in the exim/mainlog file I would that it has nothing to
do w/ the exim configuration at all, as otrs isn't sending to exim, exim is
setup as a full blown mta site as we provide email/ISP services for over 50
domains (we are an ISP)
When we close a ticket, those notifications
Hi All,
In auto-responses menu there is a response named
auto-reject. This option seems useful however, I want
to ask when & how it is used?
Thanks for your time,
ibrahim
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Hi all ,
I'm sure this question has been asked (and I have serched the lists and
got the answer) , I just want to confirm if it is the right way.
Basically I want to move my system over to a more redundant system
(Raid) , do I simply do a mysqldump of the database and then upload that
to the new
Hello,
I have set the crontab for the otrs user. When I type "crontab -l -u
otrs' I can see all the entries like on page 31 of the "OTRS 2.0 Admin
Manual".
The problem is that it seems that this crontab is never executed;
I must launch "/opt/otrs/bin/PostMasterPOP3.pl" manually in order to
h
Did you run SetPermissions.sh als
"SetPermissions.sh otrs apache apache apache apache" ??
Regards,
Peter
-Oorspronkelijk bericht-
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Jeff Alperin
Verzonden: zondag 12 februari 2006 0:06
Aan: otrs@otrs.org
Onderwerp: [otrs] Package Man
Hello Jeff,
If you use Fedora and setting the Unix filesystem permissions doesn't help,
it might also mean that SELinux is causing the problem.
Recently I had to install a web app on a Fedora system and whatever
I tried with permissions, the web app could only write in /tmp.
That was caused by S
Hello,
We wanted to order tickets initially by priority, then by 'New' tickets, then
by 'In Progress' with most recently worked 'In Progress' ticket last (i.e. sort
based on the timestamp of the latest article on a given ticket) etc.
To achieve this we amended the Kernel/Config.pm by adding:
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