Hi,
try the instructions in the video found at my my video page.
http://www.youtube.com/user/diginin1974
On 03.10.2009, at 01:39, Jefferson Davis wrote:
I had given up on getting LDAP support working over a year ago - but
I'm going to give it another try as OTRS has evolved...
What I
Hi Michael,
it looks a bit like the bug I’ve posted last week:
http://bugs.otrs.org/show_bug.cgi?id=4367
Please check if generic agents are producing the error messages in your case,
too.
- Timo
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Michael Mayaka
Hi Timo,
Yes I think it could be a bug. Am wondering what could be triggering it; I have
another instance of otrs 2.4.4 running on the same App Server and serving even
more users but its not throwing that error.
Michael
From: Rupp Timo r...@huberverlag.de
Thanks Zola for the reply!
I'll check it out ...
Üdv
Krisz
Hi!
Use ACL, you can disable note, and other functions.
Some examples:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQItemID=68
Üdv.:
Zola
-
OTRS mailing
Hi,
on my system it only comes up when running generic agents. If I disable the
generic agents cronjob and do not use the generic agents admin GUI the error
message does not appear.
- Timo
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Michael Mayaka
Gesendet:
I've tested my Generic agents and I notice its what triggers the error. Thanks
for the insight. Guess it's the same bug then!
Michael
From: Rupp Timo r...@huberverlag.de
To: User questions and discussions about OTRS. otrs@otrs.org
Sent: Monday, 5 October,
HI,
I have mysql and apachi installed in my system. Now I want to install OTRS
2.4.3 in existing mysql and apachi. How I can do this? Can I get any step by
step guide.
Regds
Pradeep
-
OTRS mailing list: otrs - Webpage:
Yes you can do this but first you need to let us know is it a windows
or linux based system?
Rory
--
Support my 365 Challenge in aid of the Irish Cancer Society
www.365challenge.ie
2009/10/5 Pradeep Kumar kolathaya...@gmail.com:
HI,
I have mysql and apachi installed in my system. Now I want
Hi,
Windows 2003 server
Regds
Pradeep
On Mon, Oct 5, 2009 at 3:47 PM, Rory rcler...@gmail.com wrote:
Yes you can do this but first you need to let us know is it a windows
or linux based system?
Rory
--
Support my 365 Challenge in aid of the Irish Cancer Society
www.365challenge.ie
Hi,
I've configured a notification to be sent to the customer when the state
of the ticket changes to pending auto close+. The ticket changes to this
state when an agent replies to a notification by e-mail.
The thing is: When an agent replies to a notification, and so changes the
Firstly you need to install a Perl interpreter on your server and
configure apache to use it.
You can get Perl for windows at either of these links;
http://www.activestate.com/activeperl/
http://strawberryperl.com/
Personally I've used activeperl and I found the Perl Package Manager
(ppm), that
Hi,
I want to know how i can add more users to the otrs system.
I am now using the default settings and only one user can be added and the
e-mail is popping up as an error. How can i add more users.
Secondly, how can different e-mail be set for different customer-users and
customer-groups
Hi all,
We are experiencing some problem on our otrs box that, unfortunally, is
installed on a vm. The problem is that some time it is slow or it is unable
to give users the richtext box for the desired descriptions (html editor).
After some test we saw that we got a better performance changing
You will find the details you need in the documentation;
http://doc.otrs.org/2.4/en/html/
Start with section 4 and try things out as you go. If you don't understand
what the documentation is telling you we'll try to clear things up for you.
Rory
--
Support my 365 Challenge in aid of the Irish
Hi all
I use the pending auto close state with a three days interval for tickets to
be actually closed. I also have saturday and sunday unchecked in sysconfig
calendar settings.
However, saturday and sunday are being counted in the three days delay, and
some tickets are being closed in the
Hi,
I finally found how to work with Auth 2K3 windows AD (LDAP)
I just add number a the last AuthModule,Host,BaseDn etc. and he work !
3 days for find this :(
DONT WORK :
---
#Enable LDAP authentication for Customers / Users
I'd like to configure the pending date to only count working hours. So
if I have a default pending duration of 2 days and I set a ticket as
pending on Friday I want it closed on Tuesday not Sunday.
I have looked high and low and thus far he only seen other folks
asking about this type of
Once logged in as admin user I can query the ldap tree without difficulty.
But customer users cannot login
What am I missing?
User record not being created at first login? If so how do I correct this?
--
Jefferson K Davis
Technology and Information Systems Manager
Standard School
What does the pink background on various tickets indicate?
Thanks,
-Ken
Ken Anderson
Senior Systems Consultant
OA Solutions
Victoria*Vancouver*Edmonton
tel. (250) 385-4333 x219
fax. (250) 483-3380
ken.ander...@oasolutions.camailto:ken.ander...@oasolutions.ca
Hallo,
ich würde gerne in der Signatur die Abteilung und Position (Jobtitle) des
Agenten anzeigen, konnte hierfür aber bisher keinen geeigneten Mechanismus
finden. Ist die Datenstruktur der Agenten-Tabelle erweiterbar oder habe ich
etwas übersehen?
- Timo
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