Put this in your config file replace any with your Data
---
# start LDAP AUTH
# ---
# OVERALL LDAP AUTH
$Self->{'AuthModule'} = 'Kernel::Sys
Make the stats report and note the id number of it, then put something like
this in the crontab:
/opt/otrs/bin/mkStats.pl -n 10005 -r stats -m 'Daily Stats from OTRS'
Where 10005 is the id number of the report you want.
Regards,
Josh.
From: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org]
Anyone know how I can get an statistic to run automatically and send out
the result by email?
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>>
>>
>>
>> Thank you for that.
>>
>> I'm quite new to OTRS but thrilled about the quality of
documentation,
that.
>>
>> I'm quite new to OTRS but thrilled about the quality of documentation,
>> responsiveness of the community, etc. I've only just 'discovered' the OTRS
>> IdeasScale site and I will log the idea there. The fact that OTRS Ideas
>> site exis
From: Michiel Beijen
> To: "brianmortonb2b-atw...@yahoo.dk" ;
> User questions and discussions about OTRS.
> Sent: Wednesday, August 29, 2012 8:37 AM
> Subject: Re: [otrs] Restricting the self-registration feature
>
> Hi Brian,
>
> On Tue, Aug 28, 2012 at 5:33 PM, brian
uld require some
development to add it in.
--
MIke
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Date: Wed, 29 Aug 2012 12:16:
Hi,
> $Self->{'Customer::AuthSyncModule'} = 'Kernel::System::Auth::Sync::LDAP';
> There is no CustomerAuthSync Module
>
hm, now OTRS accepts the login name and the passwords, but since there isn't a
corresponding account in OTRS, the customer can not login.
If there isn't a snyc for customers, h
Thank you for that.
I'm quite new to OTRS but thrilled about the quality of documentation,
responsiveness of the community, etc. I've only just 'discovered' the OTRS
IdeasScale site and I will log the idea there. The fact that OTRS Ideas site
exist (and seems to get good attention) is just an
Rob Lange wrote:
Hi, I am still trying to get this template thing right. I have learnt a
lot about OTRS but am still a noob, so I request someone to please give
me a hand on which files to alter to make my own template. I need to add
some fields and make it look like the company wants. Also ren
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