Re: [otrs] OTRS Manager

2013-02-02 Thread Gerald Young
I've installed it .. seems to work against 3.2 database. Take a look. (5 minute video). http://screencast.com/t/yI2wKK2jvw4 Please note that I have no affiliation with otrs-manager. I didn't make it, I can't support it. On Sat, Feb 2, 2013 at 4:01 PM, Arnold Ligtvoet wrote: > > Anyone using

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Michiel Beijen
Typically, the best way to keep time in sync on VMWare guests is by installing and using VMware tools. On Sat, Feb 2, 2013 at 8:19 PM, Steven Carr wrote: > You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 >

Re: [otrs] OTRS Manager

2013-02-02 Thread Arnold Ligtvoet
Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ I believe I have used this in the past. There is a screenshot on the page which dates is back to 2008. Last update is 2010, so do not expect it to support the newest OTRS features. The one I used was quite s

Re: [otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Steven Carr
You shouldn't need to use cron to keep your time in sync, you can just install ntpd and configure it to synchronise time with at least 3 global NTP servers (see pool.ntp.org). But you might want to find out why your clock keeps losing time in the first place as that could indicate bigger issues wit

[otrs] OTRS Manager

2013-02-02 Thread Jean BROW
Hi, Anyone using this tool? OTRS Manager http://sourceforge.net/projects/otrs-manager/ Is it a good tool? Possible to see any screenshot? Thanks. - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.o

[otrs] OTRS freeze tickets its creation time is future than server time

2013-02-02 Thread Esteban Monge
Hello: I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron task for sync time with ntpdate, runs each five minutes, I configured php with timezone (America/Panama). But for any reason time in machine changes, if between five minutes of next ntpdate update OTRS receive a new tic

[otrs] R: otrs Digest, Vol 53, Issue 6

2013-02-02 Thread Bianchi Massimo
HI Steven, thanks for hint. It is a test instance, and I tried the upgrade a couple of times. On production I will wait for the release of some updates on features add-ons. At least now I have the workarounds for my little problems, hoping he solutions could be usefull to others ! Regards,