Hello: I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron task for sync time with ntpdate, runs each five minutes, I configured php with timezone (America/Panama).
But for any reason time in machine changes, if between five minutes of next ntpdate update OTRS receive a new ticket and have new tickets with out attendance, Dashboard will be freeze, new ticket don't can showed and actual new ticket can be closed but still in Dashboard with negative time until server sync with the hour that OTRS thinks was created. I need two solutions, first a correct way to mantain the hour with out modifications and/or a possible fix for OTRS. Thanks a lot --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs