Typically, the best way to keep time in sync on VMWare guests is by installing and using VMware tools.
On Sat, Feb 2, 2013 at 8:19 PM, Steven Carr <sjc...@gmail.com> wrote: > You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 > global NTP servers (see pool.ntp.org). But you might want to find out > why your clock keeps losing time in the first place as that could > indicate bigger issues with the CPU/server motherboard itself. > > As for fixing the problems with OTRS, as these seem to be time > dependant, fix the time part first and then see if you still have > issues with OTRS. > > Steve > > > On 2 February 2013 18:36, Esteban Monge <este...@nuevaeralatam.com> wrote: > > Hello: > > > > I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron > > task for sync time with ntpdate, runs each five minutes, I configured php > > with timezone (America/Panama). > > > > But for any reason time in machine changes, if between five minutes of > > next ntpdate update OTRS receive a new ticket and have new tickets with > > out attendance, Dashboard will be freeze, new ticket don't can showed and > > actual new ticket can be closed but still in Dashboard with negative time > > until server sync with the hour that OTRS thinks was created. > > > > I need two solutions, first a correct way to mantain the hour with out > > modifications and/or a possible fix for OTRS. > > > > Thanks a lot > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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