Hello folks:
I need delete some users and project from TimeAccounting, but I don't
where I can make these. Some knows how I can delete projects and users
from TimeAccounting.
Regards
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OTRS mailing list: otrs - Webpage: http:
Hello folks I want to add more information to Ticket Information in
Ticket Zoom, for example add a DynamicField, but I can't find
information about that, "Googling" the information is old and
deprecated. I have OTRS 3.1.x
Regards
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Hello:
I want know if is possible to enable one Link CI dropdown or
autocomplete from Create Email Ticket or Create Phone Ticket.
Thanks
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>>> On 3 February 2013 15:11, Esteban Monge
>>> wrote:
>>>> Thanks Steve.
>>>>
>>>> My server is a VM under VMWare, maybe sys admin can put a politic to
>>>> sync
>>>> time in different way to my Debian, generally tim
> On 3 February 2013 15:11, Esteban Monge wrote:
>> Thanks Steve.
>>
>> My server is a VM under VMWare, maybe sys admin can put a politic to
>> sync
>> time in different way to my Debian, generally time changes at 6p.m. I
>> tried with NTP server but somet
going to try with NTP again...
>
>
> On 2 February 2013 18:36, Esteban Monge wrote:
>> Hello:
>>
>> I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron
>> task for sync time with ntpdate, runs each five minutes, I configured
>> php
>> with
Hello:
I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron
task for sync time with ntpdate, runs each five minutes, I configured php
with timezone (America/Panama).
But for any reason time in machine changes, if between five minutes of
next ntpdate update OTRS receive a new tic
Hello.
Can I pass different arguments for CMDB Config Items?
If I can pass otrs/index.pl?Action=AgentITSMConfigItemZoom;ConfigItemID=534
Maybe can be pass an argument with ConfigItemName for example:
otrs/index.pl?Action=AgentITSMConfigItemZoom;ConfigItemName=SadWindowsServer
If possible?
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Hi I have installed OTRS 3.1.4, works great
I used the web based configuration for fetch mails via POP3.
In some cases we have massive events, around 5000 mails in ten minutes,
but OTRS take about five hours to fetch all emails.
How I can define the amount of fetch mails for request?
I want con
Hello:
I have Debian GNU/Linux with Linux FUNNYHOST 2.6.32-5-686-bigmem #1 SMP
Mon Jan 16 16:42:05 UTC 2012 i686 GNU/Linux
Apache:
apache2-mpm-prefork 2.2.16-6+squeeze6
Perl
libapache2-mod-perl2 2.0.4-7
perl 5.10.1-17squ
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