> You shouldn't need to use cron to keep your time in sync, you can just > install ntpd and configure it to synchronise time with at least 3 > global NTP servers (see pool.ntp.org). But you might want to find out > why your clock keeps losing time in the first place as that could > indicate bigger issues with the CPU/server motherboard itself. > > As for fixing the problems with OTRS, as these seem to be time > dependant, fix the time part first and then see if you still have > issues with OTRS. > > Steve
Thanks Steve. My server is a VM under VMWare, maybe sys admin can put a politic to sync time in different way to my Debian, generally time changes at 6p.m. I tried with NTP server but sometimes don't works good and the time need changed manually, when I note the change, can be 24 hours or more, for documentation is a bad behavior. I going to try with NTP again... > > > On 2 February 2013 18:36, Esteban Monge <este...@nuevaeralatam.com> wrote: >> Hello: >> >> I have problems with OTRS, we have Debian GNU/Linux in ESX with a cron >> task for sync time with ntpdate, runs each five minutes, I configured >> php >> with timezone (America/Panama). >> >> But for any reason time in machine changes, if between five minutes of >> next ntpdate update OTRS receive a new ticket and have new tickets with >> out attendance, Dashboard will be freeze, new ticket don't can showed >> and >> actual new ticket can be closed but still in Dashboard with negative >> time >> until server sync with the hour that OTRS thinks was created. >> >> I need two solutions, first a correct way to mantain the hour with out >> modifications and/or a possible fix for OTRS. >> >> Thanks a lot >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
