x27;m assuming I missed osmething trivial, but cannot think what it is.
Gerhard, <[EMAIL PROTECTED]> == The Acoustic Motorbiker ==
--
__O Van zwart haar moet ik huilen
=`\<, van blond krijg ik't benauwd
(=)/(=) Ach! Vind je't erg als jij van
ticket for bulk action tick box.
Im using otrs 2.2.5
Kind regards,
Fugro-Jason Netherlands BV
Gerhard den Hollander
Senior ICT Engineer
Telephone: +31 (0)70 3170 539 / Fax: +31 (0)70 3170 511
E-mail: [EMAIL PROTECTED]
/ Website: www.fugro-jason.com <http://www.fugro-jason.
Can't use an undefined value as a HASH reference at
../..//Kernel/System/Ticket/Article.pm line 1409.
Error.
What do I need to do to upgrade my 2.0.1 database to 2.2.5 ?
Kind regards,
Fugro-Jason Netherlands BV
Gerhard den Hollander
Senior ICT Engineer
Telephone: +31 (0)70 3170 539 /
All the stylesheets and javascript is included in the HTML pages,
instead of using extra files. This increases the webserver load (and the
amount of delivered data).
These are only ideas of course... and just from someone who only worked
for a short time with otrs.
And who is just guessing and di
Hi touraman traore,
> Software error:
>
> Permission denied at /opt/otrs/bin/cgi-bin/../../Kernel/System/Log.pm
> line 81, line 4.
Looks like missing write permission, maybe in /opt/otrs/var/log
Hope that helps,
gerhard
Thus spak
Hi Swen,
if you add the lines
echo "http://www.w3.org/TR/html4/loose.dtd\";>\n\n";
just before printing the html-header the page is even HTML-4.01-conform.
Thanks für the script,
gerhard
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* uncomment those lines (i.e. delete the '#' at the beginning of each
line
there you go.
> 2. Is there a way to change the queue where the ticket is located, in
the email and phone response screens?
You can choose the queue in the select labeled "From"
n install and there those buttons
are not there.
Any idea which settings are responsible?
I'm using 2.2.1 by the way.
gerhard
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Gerhard Weber
Sent: Thursday, July 26, 2007 10:50 AM
To: otrs@otrs.org
Subjec
t the links
are there.
Is this a bug? Or a feature? Can I get rid of this by some Config option
or else?
Thanks,
gerhard
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to update the system.
Something like this:
sub Data {
my $Self = shift;
my %Param = @_;
# $$START$$
# own translations
$Self->{Translation}->{'CompanyTickets'} = 'School Ticket';
# $$STOP$$
}
Greetings,
gerhard
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e warn statements does not give me any output ...)
you need the check your apache error log.
greetings, gerhard
Thus spake the master programmer:
"Though a program be but three lines long,
someday it will have to be maintained."
Gerhard Weber
S
-production system (just testing), I don't know for sure if these
versions are working.
Maybe someone else can test for her/his versions?
perl -MNet::DNS::Question -e 'print
"v=$Net::DNS::Question::VERSION\n";'
and
perl -MNet::DNS::Question -e 'print
"v=$Net::
using with these lines
in index.pl:
use Net::DNS::Question;
warn "Net::DNS::Question: version $Net::DNS::Question::VERSION\n";
warn "Net::DNS::Resolver::Base: version
$Net::DNS::Resolver::Base::VERSION\n";
I'm using version 610 of both modules. Cpan says c
or an answer
Gerhard
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