On Mon, Feb 23, 2004 at 06:15:54PM +, Ian J Maude wrote:
> but my preference is to use Postfix instead of Sendmail? Can this be
> done (this is probably a FAQ but I could not find it)?
It's not important the MTA, I use OTRS with postfix without
problem or configuration hack.
OTRS send email vi
On Tue, Feb 10, 2004 at 10:34:19AM +0100, Robert Kehl wrote:
>
> > but i have discovered two strange things in customer area:
> >
> > Order by don't take care of the "show closed/open ticket" state. When
> > i order i show only open tickets.
>
> This is a configurable option on
> http://localhost
I upgraded from 1.1 to 1.2 beta 2, i tarred xvz the 1.2 over 1.1 , it's
rigth?
It seems that all work ok...
but i have discovered two strange things in customer area:
Order by don't take care of the "show closed/open ticket" state. When i
order i show only open tickets.
In form New Ticket I didn
On Mon, Feb 02, 2004 at 06:57:35PM +0100, Martin Edenhofer wrote:
>
> The the first customer entry wins.
>
> > The ticket at what customer it's associated?
>
> With the first customer.
>
Mhm, I tryed. And the answer it's a little different.
All emails sent via POP3 to open Ticket are associa
On Mon, Feb 02, 2004 at 01:59:06AM +0100, Martin Edenhofer wrote:
> Hi Matteo,
>
> On Fri, Jan 30, 2004 at 09:18:03PM +0100, Matteo wrote:
> > [...]
> > BUT
> >
> > If I want to permit Customer to use customer.pl, my customer will
> > see ticket open with company A and ticket with company B.
> >
