Hi Wiktor,
Quoting Wiktor Wodecki <[EMAIL PROTECTED]>:
> > I understand the need for such a feature, no question about this.
> > In general there is the problem of proper usage and maintenace of
> > the custom fields in the OTRS (and the underlying database).
> >
> > I can say from practical expe
Hi Charles,
Quoting "Charles R. \"Rusty\" Thompson" <[EMAIL PROTECTED]>:
> I would like to request there be more fields for customer contact
> information such as phone, alt phone fax and a few custom fields that can be
> relabeled to meet the needs of the OTRS implementor. Right now we have to
>
r?
> Doug
cu,
Sibbi
--
Sebastian Wormser
You can observe a lot by just watching.
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Hi Diego,
Zitat von Diego Fernandez <[EMAIL PROTECTED]>:
> Is it possible to access system email accounts with a email pop/Imap
> client? If so, i need to block the access posibility
I do not really undertand the question. If you are concerned that
Mails stored in the OTRS can be accessed via po
Hi Eddie,
Zitat von Eddie Urenda <[EMAIL PROTECTED]>:
> I don't know if anyone has been having problems like this, but we
> occassionally have procmail lockup on us with the following log
> messages:
>
> Nov 4 11:58:53 procmail[5047]: Out of memory as I tried to
> allocate 134582620 bytes
Hi Ralph,
Zitat von Ralph Müller <[EMAIL PROTECTED]>:
> But now I experienced a problem with special characters
> (Umlauten) in the subject. If a customer uses such characters
> in the subject field and than he/she answers to an reply, the
> answers is not attached to the existing case, a new ca
