Hi all,
when I wan't to view my closed tickets in the CustomerTicketOverView, I click on "Show
closed tickets".
If I have more than 25 closed tickets, I have to click on one of the page-numbers to
view the next page of closed tickets.
But everytime when I view my closed tickets and I want to sor
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
> Robert Kehl
> Sent: Thursday, March 11, 2004 2:12 AM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Invalid SessionID
>
>
> On Monday, March 08,
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
> Robert Kehl
> Sent: Friday, March 05, 2004 2:03 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] Invalid SessionID
>
>
> On Friday, March 05, 2004 10:0
Hi
all,
when I login with a
customer on machine A and want to create a new ticket, I get an "Invalid
SessionID"-error. When I login with the same customer on machine B, everything
is fine.
Does anyone know
what's the problem? Do I have to set special preferences in the browser?
I think
> -Original Message-
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
> Martin Edenhofer
> Sent: Wednesday, February 18, 2004 2:02 PM
> To: User questions and discussions about OTRS.
> Subject: Re: [otrs] change status-names
>
>
> On Wed, Feb 18, 2004 at
Wed, Feb 18, 2004 at 01:25:19PM +0100, TK wrote:
> > I changed the names of the status new and open. After that
> I got an "Need Ticket ID"-error when creating a ticket in the
> customer-interface. Why?
> > I only changed the names, not the status_types. The default
&
Hi
there,
I changed the names
of the status new and open. After that I got an "Need Ticket ID"-error when
creating a ticket in the customer-interface. Why?
I only changed the
names, not the status_types. The default status in the PhoneView changed to
"closed succesfully" and all open tick
hi martin,
thanks!
regards
tobias
-Ursprüngliche Nachricht-
Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Auftrag von
Martin Edenhofer
Gesendet: Freitag, 5. Dezember 2003 01:02
An: User questions and discussions about OTRS.
Betreff: Re: [otrs] UncountedUnlockTime
Hi TK,
On Fri
hi,
in the config files I found the entry:
# UncountedUnlockTime
# (don't count this hours as unlock time - weekdays: Mon,Tue,Wed,Thu,Fri,Sat,Sun;)
$Self->{UncountedUnlockTime} = {
Fri => [ 16,17,18,19,20,21,22,23 ],
Sat => [ 0,1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18
