This is a self help forum, not official OTRS support.
If it is a "blocker" then you need to look at taking out paid support from
OTRS who can help you fix any problems you run into.
On 23 April 2013 18:29, Kaushal Shriyan wrote:
>
> On Tue, Apr 23, 2013 at 2:42 PM, Steven Carr wrote:
>
>> No
On Tue, Apr 23, 2013 at 2:42 PM, Steven Carr wrote:
> No idea, you already asked that in another thread. Use a web browser with
> development tools enabled and see if there are any javascript errors in the
> javascript console when you try to use autocomplete.
>
>
> On 23 April 2013 09:37, Kausha
No idea, you already asked that in another thread. Use a web browser with
development tools enabled and see if there are any javascript errors in the
javascript console when you try to use autocomplete.
On 23 April 2013 09:37, Kaushal Shriyan wrote:
> On Tue, Apr 23, 2013 at 1:39 PM, Steven Car
On Tue, Apr 23, 2013 at 1:39 PM, Steven Carr wrote:
> Change the permissions to allow the user OTRS runs as to write to the
> location?
> And you probably want to put the location back to it's original and create
> that directory if it doesn't exist. /etc/ssl/certs are the linux system
> certific
Change the permissions to allow the user OTRS runs as to write to the
location?
And you probably want to put the location back to it's original and create
that directory if it doesn't exist. /etc/ssl/certs are the linux system
certificates, OTRS is wanting a location to store it's own SMIME certs.
Hi,
I get the below error in syslog /var/log/messages file on OTRS version
3.2.5 on CentOS 6.4
Apr 23 06:25:55 otrs OTRS-CGI-10[2492]:
[Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not
writable!
Apr 23 06:26:12 otrs OTRS-CGI-10[2114]:
[Error][Kernel::System::Crypt::SMIME
