trs.org
>>
>> When replying, please edit your Subject line so it is more specific
>> than "Re: Contents of otrs digest..."
>>
>>
>> Today's Topics:
>>
>> 1. Re: Attachments not included in forward function
>> (Martignier, Ph
gt;
> 1. Re: Attachments not included in forward function
> (Martignier, Philippe)
> 2. Re: Attachments not included in forward function
> (Edlhuber Florian)
>
>
> --------------
>
> Message: 1
> Date: Mon, 13 Feb 2012 11:17:18 +0100
>
nction
(Edlhuber Florian)
--
Message: 1
Date: Mon, 13 Feb 2012 11:17:18 +0100
From: "Martignier, Philippe"
Subject: Re: [otrs] Attachments not included in forward function
To: "otrs@otrs.org"
Message-ID:
Conten
Hi,
-Ursprüngliche Nachricht- Von: otrs-boun...@otrs.org
[mailto:otrs-boun...@otrs.org] Im Auftrag von Martignier, Philippe
> What do you mean by checking the attachments in the webmailer?
Forward a Ticket to a Webmailer Account. (or Outlook Web Access) and check
your Attachements ther
Hi Florian,
Thanks for the input.
I am with version 2.4.8 ...
I did a research on this list and found a response (put FS instead DB for
filesystem about attachments) but I don't know if my problem will be solved by
doing this .. and even worse I don't the impact of such a change in the system
Attachements in your
webmailer?
Regards
Florian
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von
Martignier, Philippe
Gesendet: Montag, 13. Februar 2012 10:05
An: otrs@otrs.org
Betreff: [otrs] Attachments not included in forward function
Hi there,
I have a huge problem
Hi there,
I have a huge problem that make my agents loosing trust in OTRS (they are about
to switch back to Outlook).
The forward function does not forward all attachements.
I have a ticket where I have four attachments:
- file1 that is a copy from the original ema