Re: [otrs] Change owner: make note-internal content optional?

2011-07-21 Thread Grzella, Mark
] Im Auftrag von Charles Gesendet: Mittwoch, 20. Juli 2011 15:49 An: otrs@otrs.org Betreff: Re: [otrs] Change owner: make note-internal content optional? On 20/07/11 17:30, otrs-requ...@otrs.org wrote: > From: "Grzella, Mark" > Subject: Re: [otrs] Change owner: make note-internal

Re: [otrs] Change owner: make note-internal content optional?

2011-07-20 Thread Charles
On 20/07/11 17:30, otrs-requ...@otrs.org wrote: > From: "Grzella, Mark" > Subject: Re: [otrs] Change owner: make note-internal content optional? > To: "User questions and discussions about OTRS." > Message-ID: > Content-Type: text/plain; charset="is

Re: [otrs] Change owner: make note-internal content optional?

2011-07-20 Thread Michiel Beijen
rg] Im Auftrag von > Charles > Gesendet: Dienstag, 19. Juli 2011 16:59 > An: otrs@otrs.org > Betreff: [otrs] Change owner: make note-internal content optional? > > Hello :-) > > Is it possible to configure OTRS so it is optional whether to create a > note-internal on changin

Re: [otrs] Change owner: make note-internal content optional?

2011-07-20 Thread Grzella, Mark
(Sprecher) Bastian Schmidt-Faber -Ursprüngliche Nachricht- Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Charles Gesendet: Dienstag, 19. Juli 2011 16:59 An: otrs@otrs.org Betreff: [otrs] Change owner: make note-internal content optional? Hello :-) Is it possible to

[otrs] Change owner: make note-internal content optional?

2011-07-19 Thread Charles
Hello :-) Is it possible to configure OTRS so it is optional whether to create a note-internal on changing the ticket owner (or to make the note-internal's content optional)? This is seen, for example, in TICKETS -> Queue view -> open previously untouched ticket -> Owner OTRS version: 3.0.9 Bes