] Im Auftrag von Charles
Gesendet: Mittwoch, 20. Juli 2011 15:49
An: otrs@otrs.org
Betreff: Re: [otrs] Change owner: make note-internal content optional?
On 20/07/11 17:30, otrs-requ...@otrs.org wrote:
> From: "Grzella, Mark"
> Subject: Re: [otrs] Change owner: make note-internal
On 20/07/11 17:30, otrs-requ...@otrs.org wrote:
> From: "Grzella, Mark"
> Subject: Re: [otrs] Change owner: make note-internal content optional?
> To: "User questions and discussions about OTRS."
> Message-ID:
> Content-Type: text/plain; charset="is
rg] Im Auftrag von
> Charles
> Gesendet: Dienstag, 19. Juli 2011 16:59
> An: otrs@otrs.org
> Betreff: [otrs] Change owner: make note-internal content optional?
>
> Hello :-)
>
> Is it possible to configure OTRS so it is optional whether to create a
> note-internal on changin
(Sprecher)
Bastian Schmidt-Faber
-Ursprüngliche Nachricht-
Von: otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] Im Auftrag von Charles
Gesendet: Dienstag, 19. Juli 2011 16:59
An: otrs@otrs.org
Betreff: [otrs] Change owner: make note-internal content optional?
Hello :-)
Is it possible to
Hello :-)
Is it possible to configure OTRS so it is optional whether to create a
note-internal on changing the ticket owner (or to make the
note-internal's content optional)?
This is seen, for example, in TICKETS -> Queue view -> open previously
untouched ticket -> Owner
OTRS version: 3.0.9
Bes