On Wednesday, March 31, 2004 11:07 AM
Paul <[EMAIL PROTECTED]> wrote:
>> It should be working the way that the signature is inserted in the
>> agent's screen. Are you sure you configured the queue correctly.
>
> This is not the behavior. Looking at Kernel/Modules/AgentEmail.pm I
> see the following
Hi Robert,
> On Saturday, March 20, 2004 10:09 PM
> Paul <[EMAIL PROTECTED]> wrote:
> > Is it possible without modification to have the signature display in
> > the compose e-mail screen in 1.2? Agents are finding it confusing and
> > are adding a signature of their own when composing new e-mails.
Sorry for the delay.
On Saturday, March 20, 2004 10:09 PM
Paul <[EMAIL PROTECTED]> wrote:
> Is it possible without modification to have the signature display in
> the compose e-mail screen in 1.2? Agents are finding it confusing and
> are adding a signature of their own when composing new e-mails.
Hi all,
Is it possible without modification to have the signature display in the
compose e-mail screen in 1.2? Agents are finding it confusing and are adding
a signature of their own when composing new e-mails.
Ideally I'd like to see the signature associated with the particular queue
appear in t
