Thanks,
Could you tell me which file should be changed?
Thanks
2011/8/17 Michiel Beijen michiel.bei...@otrs.com
You'd need to have either a bit javascript involved or add some back
end logic (and best is probably to do both). You'd absolutely need to
add code, you can't 'configure' this.
Hello,
is there a way to use a FreeText to a field like a text area where the user
be free to type whatever he wants?
Thanks
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On 8/17/11 5:02 PM, Wagner wrote:
Hello,
is there a way to use a FreeText to a field like a text area where the
user be free to type whatever he wants?
Hi,
choose an unused TicketFreeText Field and configure it properly:
Admin - SysConfig - Ticket - Core::TicketFreeText
then make it
On 8/17/11 8:20 PM, Wagner wrote:
I don't want to make the user select a value, I want that he can write
whatever is needed, like a description field, is there a way to
configure a FreeText like this?
Yes, there is.
E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and
leave
Yes, if you want onli a text area, don't check and no fill any TicketFreeText
value. on
*
*
Hi Roy,
On Wed, Aug 17, 2011 at 20:28, Roy Kaldung r...@kaldung.com wrote:
E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and
leave TicketFreeText1 empty.
That is possible, but the TicketFreeText field will be just one single
line. You can't configure it to display a text
Thanks, thats what I wanted,
150 chracters is enough
but how I do this in Config.pm?
Thanks
2011/8/17 Michiel Beijen michiel.bei...@otrs.com
Hi Roy,
On Wed, Aug 17, 2011 at 20:28, Roy Kaldung r...@kaldung.com wrote:
E.g. for FreeTextField1 set up TicketFreeKey1 with a proper keyname and
Also I need another thing,
I'll have 3 fields, the first 2, the user will enter a number, the 3 field
will be the SUM of the first 2 fields.
How May I do that?
Thanks
2011/8/17 Wagner wagner...@gmail.com
Thanks, thats what I wanted,
150 chracters is enough
but how I do this in Config.pm?
You'd need to have either a bit javascript involved or add some back
end logic (and best is probably to do both). You'd absolutely need to
add code, you can't 'configure' this.
Of course, my company would be able to help you out, if needed, ==
en...@otrs.com
--
Mike.
On Wed, Aug 17, 2011 at