Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Lev Davidovich
Thanks Rory - much appreciated! :-) From: Rory To: User questions and discussions about OTRS. Sent: Tuesday, 8 September, 2009 16:28:48 Subject: Re: [otrs] Move data from live server to local version of OTRS Yes, it would still be best to install version 2.2.5

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Rory
the same version of OTRS as live (2.2.5) > on the test machine? > > From: Stephan Lang > To: User questions and discussions about OTRS. > Sent: Tuesday, 8 September, 2009 14:32:50 > Subject: Re: [otrs] Move data from live server to local version

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Lev Davidovich
? From: Stephan Lang To: User questions and discussions about OTRS. Sent: Tuesday, 8 September, 2009 14:32:50 Subject: Re: [otrs] Move data from live server to local version of OTRS Hi, I'd like to use VMware to test stuff. In this case you could use V

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Stephan Lang
.org] On Behalf Of Rory Sent: Dienstag, 8. September 2009 15:22 To: User questions and discussions about OTRS. Subject: Re: [otrs] Move data from live server to local version of OTRS The link, ftp://ftp.otrs.org/pub/otrs/ Rory Support my 365 Challenge in aid of the Irish Cancer Society www.

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Rory
enge.ie >> >> >> >> 2009/9/7 Lev Davidovich : >>> I see. >>> >>> So there is no way to, say, dump the data, importĀ the dumpĀ into the >>> backup, >>> delete the backed up data from the live system and then import only the >>>

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Rory
> From: Rory > To: User questions and discussions about OTRS. > Sent: Monday, 7 September, 2009 16:05:30 > Subject: Re: [otrs] Move data from live server to local version of OTRS > > Hi Lev, > > I would suggest that you rebuild the test machine to the same version > a

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Rory
________ > From: Rory > To: User questions and discussions about OTRS. > Sent: Monday, 7 September, 2009 16:05:30 > Subject: Re: [otrs] Move data from live server to local version of OTRS > > Hi Lev, > > I would suggest that you rebuild the test machine to

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Lev Davidovich
). From: Rory To: User questions and discussions about OTRS. Sent: Monday, 7 September, 2009 16:05:30 Subject: Re: [otrs] Move data from live server to local version of OTRS Hi Lev, I would suggest that you rebuild the test machine to the same version as your

Re: [otrs] Move data from live server to local version of OTRS

2009-09-08 Thread Lev Davidovich
Lev From: Rory To: User questions and discussions about OTRS. Sent: Monday, 7 September, 2009 16:05:30 Subject: Re: [otrs] Move data from live server to local version of OTRS Hi Lev, I would suggest that you rebuild the test machine to the same version as your produ

Re: [otrs] Move data from live server to local version of OTRS

2009-09-07 Thread Lars Monsees
> So there is no way to, say, dump the data, import the dump into the > backup, delete the backed up data from the live system and then import > only the new data into the backup a few months later? nope - OTRS mailing list: otrs

Re: [otrs] Move data from live server to local version of OTRS

2009-09-07 Thread Rory
___ > From: Lars Monsees > To: User questions and discussions about OTRS. > Sent: Monday, 7 September, 2009 14:49:26 > Subject: Re: [otrs] Move data from live server to local version of OTRS > > Hi Lev, > >> Why is it not a good idea to do a dump every few months? Is

Re: [otrs] Move data from live server to local version of OTRS

2009-09-07 Thread Lev Davidovich
about OTRS. Sent: Monday, 7 September, 2009 14:49:26 Subject: Re: [otrs] Move data from live server to local version of OTRS Hi Lev, > Why is it not a good idea to do a dump every few months? Is it because > the whole process is very time consuming? Or are there too many risks >

Re: [otrs] Move data from live server to local version of OTRS

2009-09-07 Thread Lars Monsees
Hi Lev, > Why is it not a good idea to do a dump every few months? Is it because > the whole process is very time consuming? Or are there too many risks > attached? depending on the size of your DB, it can be very time consuming. > Where can I find more information about replication? http://ww

Re: [otrs] Move data from live server to local version of OTRS

2009-09-07 Thread Lev Davidovich
discussions about OTRS. Sent: Thursday, 3 September, 2009 12:25:22 Subject: Re: [otrs] Move data from live server to local version of OTRS > I have 2.2.5 on the Production Server (Apache) and 2.3.3 (Windows) on my > local machine. Do you think the best thing is to upgrade to 2.4 on both? I

Re: [otrs] Move data from live server to local version of OTRS

2009-09-03 Thread Lars Monsees
> I have 2.2.5 on the Production Server (Apache) and 2.3.3 (Windows) on my > local machine. Do you think the best thing is to upgrade to 2.4 on both? I think the best would be to bring the production data into the local machine, then update your local machine to 2.4, and then to thoroughly test i

Re: [otrs] Move data from live server to local version of OTRS

2009-09-03 Thread Lev Davidovich
: [otrs] Move data from live server to local version of OTRS Hi, > Hiya we want to move the data from our live server to a local version > of OTRS. For reasons of space/speed as well as to have a backup. make a backup of your database (sql dump) and import it into your local database. iirc, y

Re: [otrs] Move data from live server to local version of OTRS

2009-09-03 Thread Lars Monsees
Hi, > Hiya we want to move the data from our live server to a local version > of OTRS. For reasons of space/speed as well as to have a backup. make a backup of your database (sql dump) and import it into your local database. iirc, you use 2.2 or 2.3 on your production server and 2.4 on your loc

[otrs] Move data from live server to local version of OTRS

2009-09-03 Thread Lev Davidovich
Hiya we want to move the data from our live server to a local version of OTRS. For reasons of space/speed as well as to have a backup. Does anyone have any idea how to do this? Is there any documentation I could look at? Thanks Lev -