Hi,
On 20.01.2010, at 19:59, Zachary Bresee wrote:
> I have a question, hopefully a simple one. When creating a new ticket, the
> standard ticket entry form appears. However, entering a customer does not
> seem to be a simple process. We have many different companies (each of which
> is ent
All;
I have a question, hopefully a simple one. When creating a new ticket,
the standard ticket entry form appears. However, entering a customer
does not seem to be a simple process. We have many different companies
(each of which is entered, with a corresponding contact / user entered
for e
Hi there,
Do you mean the address that is used by OTRS as the 'from' address?
You define that in Admin -> Email Addresses:
http://doc.otrs.org/2.4/en/html/x1165.html
Also, probably you'd want to fetch emails from a mailbox to feed into
OTRS. You need to define that in Admin > PostMaster Mail Acco
hello,
I want to ask how can i change the address system of OTRS, I tried to change
it at " electronic adress " but I think that I have to put the password. the
problem is that I don't know where have i put it to work.
thx and sorry for my english i'm from MOROCCO
-JLIL Rajaa-
Thnk you William!
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
William Marques
Sent: Thursday, March 24, 2005 11:06 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS Question
Marcus Sattler escreveu:
> Hey there,
>
> I&
Marcus Sattler escreveu:
Hey there,
I'm running OTRS currently, and have looked at the Config.pm file, I'm
trying to figure out the best way to log everything outside of messages.
Right now I am having trouble at times getting true server info from
messages due to all the ticket logging.
What is th
Hey there,
I'm running OTRS currently, and have looked at the Config.pm file, I'm
trying to figure out the best way to log everything outside of messages.
Right now I am having trouble at times getting true server info from
messages due to all the ticket logging.
What is the best way to approach
