Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Robertino Hermansson
Problem solved!Got it working now, the problem was with SELinux and policies.This discussion solved it: http://lists.otrs.org/pipermail/dev/2005-September/001117.html First installed the package: selinux-policy-targeted-sources-1.17.30-2.126.noarch.rpmAnd added the following lines to /etc/selinux/t

Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Nils Breunese (Lemonbit Internet)
Robertino Hermansson wrote: Maybe I should try to get the webserver running as otrs/otrs and see if that helps, don't know if it is possible though. It may be possible, but I have it all working with apache just running as apache. What are the permissions and owners of /opt/otrs/ Kernel/C

Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Robertino Hermansson
Not much, here's the output from the latest entries regarding otrs.Pretty much the same errors reported on the webpage.Maybe I should try to get the webserver running as otrs/otrs and see if that helps, don't know if it is possible though.[error_log][Wed Jun 07 16:35:01 2006] [error] [client ] ERRO

Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Nils Breunese (Lemonbit Internet)
Robertino Hermansson wrote: I have a different OTRS installation on another machine (Fedora Core 3) where httpd runs as the otrs group/user and that is working fine. But that's just a test installation in lab environment. More idéas? I installed OTRS on CentOS 4 using the RedHat RPM and

Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Robertino Hermansson
I've tried doing that, resulting in this output:[EMAIL PROTECTED] bin]# ./SetPermissions.sh /opt/otrs otrs apacheSetPermissions.sh <$Revision: 1.27 $> - set OTRS file permissionsCopyright (c) 2001-2004 Martin Edenhofer < [EMAIL PROTECTED]>Setting file permissions...chown -R apache:nogroup /opt/otrs

Re: [otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Nils Breunese (Lemonbit Internet)
Robertino Hermansson wrote: I've run SetPermissions.sh like this: [EMAIL PROTECTED] bin]# ./SetPermissions.sh /opt/otrs otrs apache apache apache I'd try running './SetPermissions.sh otrs apache' and omit the last two optional arguments. Why do you even use apache for the OTRS_GROUP? Ni

[otrs] Permission problems when accessing SysConfig

2006-06-07 Thread Robertino Hermansson
hi list,Permission problem on a RedHat Enterprise release 4 box,When I installed otrs I had permission problems with the installer.plbut did that manually according to the manual.I installed the release from rpm package. Now I'm not able to access the SysConfig from the Admin interface,It gives me