I will give it a go next chance I get.
It seemed to happen a lot in cronjobs.
It also seemed to happen, when I opened a ticket from the Dashbord or
Ticket overview (in which case I also got a 500 error, as far as I
recall).
As far as I can tell, the changes to the database should not be able to
c
Hi there,
You could easily rename the installed version of YAML and then perl will
use your version.
If you cannot find the problem, please post a detailed bug report with
files that I can look at and I will try and reproduce the problem.
thanks,
mike
On Fri, Feb 10, 2012 at 10:18 AM, Michiel Beij
Hi Martin,
2012/2/8 Martin Møller :
> On my original 2.4 system, the previous administrator have installed YAML
> through CPAN in site_perl. This version is 0.70
>
> Now, with 3.1, you package YAML yourselves, and I guess that the site_perl
> catalog is checked before cpan-lib, so it sees the old
Hi Michiel and others,
Without having yet migrated to 3.1, I have at least done some sleuthing
on a system that is born with 3.0 and upgraded to 3.1, and I have a
stong feeling that YAML is the issue...
On my original 2.4 system, the previous administrator have installed
YAML through CPAN in si
OverviewHooked
>
[http://opar.perl-services.de/bin/index.cgi/package/R/RE/RENEEB/TicketOverviewHooked],
> to colorize tickets according to their type... maybe you could use it
to
> colorize according to proximity to DueTime
>
> Juan Clavero Almirón
>
>
>
> De: Martin Møll
Hi Martin,
Op 1 feb. 2012 20:34 schreef "Martin Møller" het volgende:
> I am very well, thank you. We are starting our migration to 3.1 in the near
> future, but currently are in testing phases with 3.0. I had some issues with
> malformed UTF-8 chars when I went from 3.0 to 3.1, so I had to go
ervices.de/bin/index.cgi/package/R/RE/RENEEB/TicketOverviewHooked],
>> to colorize tickets according to their type... maybe you could use it to
>> colorize according to proximity to DueTime
>>
>> Juan Clavero Almirón
>>
>>
>>
>> De: Martin Møller [mailt
erl-services.de/bin/index.cgi/package/R/RE/RENEEB/TicketOverviewHooked],
> to colorize tickets according to their type... maybe you could use it to
> colorize according to proximity to DueTime
>
> Juan Clavero Almirón
>
>
>
> De: Martin Møller [mailto:m...@itq.dk]
> Enviado el
Martin Møller [mailto:m...@itq.dk]
Enviado el: miércoles, 25 de enero de 2012 13:00
Para: User questions and discussions about OTRS.
Asunto: [otrs] Svar: Re: Diff between PendingDate and Due date?
Are there any plans for making Due date something that can actually be
actioned on without n
[mailto:m...@itq.dk]
Enviado el: miércoles, 25 de enero de 2012 13:00
Para: User questions and discussions about OTRS.
Asunto: [otrs] Svar: Re: Diff between PendingDate and Due date?
Are there any plans for making Due date something that can actually be actioned
on without needing to code a lot of Perl
Are there any plans for making Due date something that can actually be
actioned on without needing to code a lot of Perl?
Like, for example, a ticket going yellow X days before due date is
reached, orange Y days before and red when due date has been missed.
If the case is closed, due date should
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