Title: Genetsis
Hi, Duarte:
I change TicketCounter.log, all days with a cronjob, I put it
all days at 0. Any problem apear since 6 months.
Alvaro.
Duarte Cordeiro wrote:
Hi,
Yesterday we’ve created with our ticket number 19000. Adding this to our system
id (that
rk/Systems Engineer
Spang
& Company
[EMAIL PROTECTED]
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Duarte
CordeiroSent: Friday, September 16, 2005 6:17 AMTo: User
questions and discussions about OTRS.orgSubject: [otrs] Ticket number
generator reset
Hi,
Yesterday
Hi,
Yesterday we’ve created with our ticket number
19000. Adding this to our system id (that I wrongly choose as 10), we have a ticket
numbers like 1019000.
I would like to reset this number every year, so what
I would like to know is:
-
if I change the number in
TicketCou
