Re: [otrs] Fetchmail error

2016-03-31 Thread Davi Albergaria
Hi Leonardo, Thank you! 2016-03-30 17:36 GMT-03:00 Leonardo Certuche < leonardo.certu...@itconsultores.com.co>: > Hi Davi, > > Those are bad news. At this point I already ran out of ideas about how to > address your incident. I hope you find a solution and in case you do, > remember to post it h

Re: [otrs] Fetchmail error

2016-03-30 Thread Leonardo Certuche
Hi Davi, Those are bad news. At this point I already ran out of ideas about how to address your incident. I hope you find a solution and in case you do, remember to post it here so the OTRS community can learn about it. On 30 March 2016 at 15:22, Davi Albergaria wrote: > Hi Leonardo. > > After

Re: [otrs] Fetchmail error

2016-03-30 Thread Davi Albergaria
Hi Leonardo. After change in aaa_base file the same error occurred. 2016-03-30 8:33 GMT-03:00 Davi Albergaria : > Got it. > I ask because I researched in "sysconfig" with "root @ localhost" and > nothing was found, or anything on the web console was pointing to it. > > I thought it was a bug tha

Re: [otrs] Fetchmail error

2016-03-30 Thread Davi Albergaria
Got it. I ask because I researched in "sysconfig" with "root @ localhost" and nothing was found, or anything on the web console was pointing to it. I thought it was a bug that change by the Web console is not recorded in the file "/ opt / otrs / var / cron / aaa_base". Thanks! 2016-03-29 18:17 G

Re: [otrs] Fetchmail error

2016-03-29 Thread Renee B
There's a setting in the SysConfig (somewhere in Group Daemon) for the recipient... Kind regards, Renée -- Perl / OTRS development: http://perl-services.de OTRS AddOn repository: http://opar.perl-services.de - OTRS mailing lis

Re: [otrs] Fetchmail error

2016-03-29 Thread Leonardo Certuche
Well the comment says "Who gets the cron emails?" So you have a hint right there. Why don't you edit that file, replace root@localhost for a valid email address and see if the error stops being written on the log? To make that change count, you should run /opt/otrs/bin/Cron.sh restart otrs After

Re: [otrs] Fetchmail error

2016-03-29 Thread Davi Albergaria
The query "​ SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' ​"​ don't returned root@localhost, just true emails accounts. There is no account associated with the root@localhost Here the file contents of the "/ opt / otrs / var / cron / aaa_base": *# Who gets the

Re: [otrs] Fetchmail error

2016-03-29 Thread Leonardo Certuche
What about for the rest of the users? SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' Is there any root@localhost associated with any of your users? Also check the contents of the file /opt/otrs/var/cron/aaa_base On 29 March 2016 at 12:51, Davi Albergaria wrote

Re: [otrs] Fetchmail error

2016-03-29 Thread Davi Albergaria
Hi Leonardo. This query returned my email: [image: Imagem inline 2] 2016-03-29 14:46 GMT-03:00 Leonardo Certuche < leonardo.certu...@itconsultores.com.co>: > Hello Davi, > > Quick question: If you go to Admin -> SQL Box and run the following query, > what's the result? > > SELECT preferences_va

Re: [otrs] Fetchmail error

2016-03-29 Thread Leonardo Certuche
Hello Davi, Quick question: If you go to Admin -> SQL Box and run the following query, what's the result? SELECT preferences_value FROM user_preferences where preferences_key='UserEmail' and user_id=1 In case the result is an invalid email address, that could be the cause of those "the message c

[otrs] Fetchmail error

2016-03-29 Thread Davi Albergaria
Hi, I reported the error "error on the Scheduler Daemon: Fethmail"- http://bugs.otrs.org/show_bug.cgi?id=11951 . The error is constant being very critical because it compromises the use. -- Ate

Re: [otrs] fetchmail/imap and keeping messages in the mailbox

2013-07-03 Thread Ralf Hildebrandt
* Steven Carr : > No, this has been asked many times before. The way you achieve this is > to have 2 mailboxes and setup an email address which delivers the mail > to both mailboxes. You then use one mailbox to pull the emails into > OTRS and the other mailbox acts as an "archive". Thought so. Th

Re: [otrs] fetchmail/imap and keeping messages in the mailbox

2013-07-03 Thread Steven Carr
No, this has been asked many times before. The way you achieve this is to have 2 mailboxes and setup an email address which delivers the mail to both mailboxes. You then use one mailbox to pull the emails into OTRS and the other mailbox acts as an "archive". Steve On 3 July 2013 13:09, Ralf Hild

[otrs] fetchmail/imap and keeping messages in the mailbox

2013-07-03 Thread Ralf Hildebrandt
Currently we're fetching the messages from an IMAP mailbox using fetchmail. Is there a way of keeping the messages in the IMAP mailbox and maybe just mark them read? -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebra...@charite.deCampus Benjamin Frankli

Re: [otrs] fetchmail job error

2009-09-17 Thread Marco Vannini
sorry, it seams that it is enough > 1. here I've used 3... On Thu, Sep 17, 2009 at 2:32 PM, Marco Vannini wrote: > cadreghino:/opt/otrs/bin # ./PostMasterMailbox.pl -d 3 > readline() on closed filehandle HANDLE at /opt/otrs/Kernel/Config.pm line > 144. > Net::POP3>>> Net::POP3(2.28) > Net::POP3>>

Re: [otrs] fetchmail job error

2009-09-17 Thread hpsbigcat
ok, I will try tomorrow 2009/9/17 Marco Vannini > cadreghino:/opt/otrs/bin # ./PostMasterMailbox.pl -d 3 > readline() on closed filehandle HANDLE at /opt/otrs/Kernel/Config.pm line > 144. > Net::POP3>>> Net::POP3(2.28) > Net::POP3>>> Net::Cmd(2.26) > Net::POP3>>> Exporter(5.58) > Net::POP3

Re: [otrs] fetchmail job error

2009-09-17 Thread Marco Vannini
cadreghino:/opt/otrs/bin # ./PostMasterMailbox.pl -d 3 readline() on closed filehandle HANDLE at /opt/otrs/Kernel/Config.pm line 144. Net::POP3>>> Net::POP3(2.28) Net::POP3>>> Net::Cmd(2.26) Net::POP3>>> Exporter(5.58) Net::POP3>>> IO::Socket::INET(1.29) Net::POP3>>> IO::Socket(1.29) Ne

Re: [otrs] fetchmail job error

2009-09-17 Thread hpsbigcat
where do I should add "-d 2"? 2009/9/17 Marco Vannini > As posted in other thread for the same problem did you also read the log > file generated by adding -d 2 switch ? > > > On Thu, Sep 17, 2009 at 3:47 AM, hpsbigcat wrote: > >> Hi, >> >> I did not found any record relatd to postmaster. >

Re: [otrs] fetchmail job error

2009-09-17 Thread Marco Vannini
Sure, and PIDCreate is as follow. So seems that is not a file but a record in the db, but he has just checked in it. sub PIDCreate { my ( $Self, %Param ) = @_; # check needed stuff if ( !$Param{Name} ) { $Self->{LogObject}->Log( Priority => 'error', Message => 'Need Name' );

Re: [otrs] fetchmail job error

2009-09-17 Thread Rory
The PostMasterMailbox.pl script contains the following code; # create pid lock if ( !$Opts{f} && !$CommonObject{PIDObject}->PIDCreate( Name => 'PostMasterMailbox' ) ) { print "NOTICE: PostMasterMailbox.pl is already running (use '-f 1' if you want to start it "; print "forced)!\n"; exi

Re: [otrs] fetchmail job error

2009-09-17 Thread Marco Vannini
As posted in other thread for the same problem did you also read the log file generated by adding -d 2 switch ? On Thu, Sep 17, 2009 at 3:47 AM, hpsbigcat wrote: > Hi, > > I did not found any record relatd to postmaster. > > 2009/9/16 Marco Vannini > > did you tried to fetch record in proce

Re: [otrs] fetchmail job error

2009-09-16 Thread hpsbigcat
Hi, I did not found any record relatd to postmaster. 2009/9/16 Marco Vannini > did you tried to fetch record in process_id on your otrs's mysql box ? if > there is a record related to postmaster try to remove it > > On Wed, Sep 16, 2009 at 8:57 AM, hpsbigcat wrote: > >> Hi Rory, >> >>

Re: [otrs] fetchmail job error

2009-09-16 Thread Marco Vannini
did you tried to fetch record in process_id on your otrs's mysql box ? if there is a record related to postmaster try to remove it On Wed, Sep 16, 2009 at 8:57 AM, hpsbigcat wrote: > Hi Rory, > > The host was running more than 3 weeks, but the problem is still exist > after reboot it. I just

Re: [otrs] fetchmail job error

2009-09-15 Thread hpsbigcat
Hi Rory, The host was running more than 3 weeks, but the problem is still exist after reboot it. I just found "PostMasterMailbox.pl -f 1" no other processs. If any way would check this? 2009/9/15 Rory > It sounds like the process hung when it was running. > Check your running processes and

Re: [otrs] fetchmail job error

2009-09-15 Thread Rory
It sounds like the process hung when it was running. Check your running processes and see if it is there and how long it has been running. Rory Support my 365 Challenge in aid of the Irish Cancer Society www.365challenge.ie 2009/9/15 hpsbigcat : > Hi All, > >    I‘m using OTRS 2.4.4 on Centos

[otrs] fetchmail job error

2009-09-14 Thread hpsbigcat
Hi All, I‘m using OTRS 2.4.4 on Centos5.2. I'v setup PostMasterMailbox.pl to fetch mail every 1 minute and works fine before today. But now, the system did not fetch the mail until I run "PostMasterMailbox.pl -f 1" to force recive them. And I found some logs as : [Notice][Kernel::System::P

[otrs] otrs fetchmail IMAP/SSL

2008-05-29 Thread Phil Maynard
ll get it the next time I run .fetchmailrc so that seems to be working manually: /opt/otrs/.fetchmailrc poll exch.interviewstream.com protocol IMAP port 993 plugin "openssl s_client -connect exch.interviewstream.com:993 -CApath /opt/otrs/.certs/" user pass xxx is otrs here and run

Re: [otrs] Fetchmail form OTRS RPM

2007-04-12 Thread Christian Schoepplein
Hi Chris, On Thu, Apr 12, 2007 at 12:49:09AM +1000, Chris Watt wrote: >I've installed OTRS on a clean openSUSE install with the RPM using >YAST (which installs everything else required). Everything is working >fine, except I can't find teh configureation file for fetchmail! I >have found the one

[otrs] Fetchmail form OTRS RPM

2007-04-11 Thread Chris Watt
Hi Guys, I've installed OTRS on a clean openSUSE install with the RPM using YAST (which installs everything else required). Everything is working fine, except I can't find teh configureation file for fetchmail! I have found the one in the OTRS home directory and set it up correctly, but now I n

[otrs] Fetchmail not working

2006-07-07 Thread Joe Fusco
I have an IMAP mailbox that I'm trying to pull mail from. I was originally using a Windows host but switched to Linux (Fedora Core 5) when I discovered that OTRS under Windows cannot retrieve mail from an IMAP mailbox. I have the system set up and sending mail just fine. I edited the example IMA

[otrs] fetchmail and windows

2006-06-16 Thread Joe Fusco
I am running OTRS on a Windows Server 2003 R2 system.  I have it sending mail just fine but I need to retrieve mail from an IMAP mailbox.  I have the .fetchmailrc file set up and ready to go but I can’t for the life of me figure out how to get it to execute.  Is anyone else attaching to an

Re: [otrs] fetchmail ;-(

2003-09-02 Thread Martin Edenhofer
Hi Andreas, On Tue, Sep 02, 2003 at 03:38:00PM +0200, Andreas Kienle wrote: > I try to fetch my Mails via fetchmail. > Know when I start fetchmail with usr \'otrs\' i got the following error: > --snip-- > Output from command /usr/bin/fetchmail -a .. > > fetchmail: lock creation failed. > --snap--

[otrs] fetchmail ;-(

2003-09-02 Thread Andreas Kienle
Hello, I try to fetch my Mails via fetchmail. Know when I start fetchmail with usr \'otrs\' i got the following error: --snip-- Output from command /usr/bin/fetchmail -a .. fetchmail: lock creation failed. --snap-- where is my misstake?? thx all cu Andreas Kienle ___

[otrs] fetchmail error solution

2002-10-25 Thread Edwin D . Viñas
hi again!   its kinda weird answering my own problems! i have solved my problem already. best regards,--edwin_  \_\__\  /__/ Edwin D. Viñas <[EMAIL PROTECTED]>  \ _\__\ ___/__/  SRSII, DOST-ASTI, PREGINET Project   \ _\__\__/__/    Mobile:+639202612660 Tel:+6

[otrs] fetchmail error

2002-10-25 Thread Edwin D . Viñas
hi pipol! im currently installing otrs in my FreeBSD box. i successfully installed up to procmail system. now im trying to install fetchmail. i know its not otrs related topic but i know someone out here may know what's the problem with my fetchmail installation:   fetchmail-6.1.1.tar.gz ./co