I agree. You should use the password reset function and explain to end
users that you don't know their passwords. In the long run, they will
appreciate that. I don't know of a single support desk solution, nor any
networked application that allows 'admins' to display the users current
password.
Arvind Kumar wrote:
Sir, I am agree with you, but sometime I need the password of
customer to rectify their problem.
And for that I need it in original form not in encryped form.
please suggest me that how can i get the password in its original
form.
You can't. Hashing functions are mea
Sir, I am agree with you, but sometime I need the password of customer to rectify their problem.
And for that I need it in original form not in encryped form.
please suggest me that how can i get the password in its original form.
ArvindOn 8/26/06, Nils Breunese (Lemonbit Internet) <[EMAIL PROTE
Arvind Kumar wrote:
I am using my own application software for maintaing customer
accounts.
customer_user table contain the information of the customer like
login, password etc.
But now i am using otrs along with it. it uses its own table for
customer information (as in its own customer_use
I am using my own application software for maintaing customer accounts.
customer_user table contain the information of the customer like login, password etc.
But now i am using otrs along with it. it uses its own table for customer information (as in its own customer_user table)
I want to maintain
