Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
oet, >> >> *Niels L.M. van Adrichem >> **ITCall - Your Partner in Telecom and Contact Center Services!** * >> >> *[image: ITCalllogoSmall]*** >> >> Tel: +31 (0) 10 707 38 98 >> Mob: +31 (0) 6 234 95 069 >> Fax: +31 (0) 10 519 08 70 >> E-mail: nvana

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
age: ITCalllogoSmall]*** > > Tel: +31 (0) 10 707 38 98 > Mob: +31 (0) 6 234 95 069 > Fax: +31 (0) 10 519 08 70 > E-mail: nvanadric...@itcall.nl > > Rodenrijseweg 70 > 2651 BV BERKEL & RODENRIJS > > > > > > *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.o

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Niels van Adrichem
otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Evan Stern Sent: dinsdag 1 december 2009 17:45 To: User questions and discussions about OTRS. Subject: Re: [otrs] Install Question: Setting up OTRS on a remote server Niels, I'm setting up my OTRS to run on a sub domain without SSL.

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-12-01 Thread Evan Stern
...@otrs.org] *On Behalf Of > *Evan Stern > *Sent:* zaterdag 28 november 2009 20:25 > *To:* User questions and discussions about OTRS. > *Subject:* Re: [otrs] Install Question: Setting up OTRS on a remote server > > > > Thanks Niels! > > I'm actually on a Plesk syste

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-11-29 Thread Niels van Adrichem
Behalf Of Evan Stern Sent: zaterdag 28 november 2009 20:25 To: User questions and discussions about OTRS. Subject: Re: [otrs] Install Question: Setting up OTRS on a remote server Thanks Niels! I'm actually on a Plesk system so that should work for me as well. It's what I expected. O

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-11-28 Thread Evan Stern
Thanks Niels! I'm actually on a Plesk system so that should work for me as well. It's what I expected. Ok then, I'll need to have the administrator execute the SetPermissions.sh script for me since he has already installed the Perl modules. Thanks again. --Evan On Sat, Nov 28, 2009 at 1:13 PM

Re: [otrs] Install Question: Setting up OTRS on a remote server

2009-11-28 Thread Niels van Adrichem
Hello Evan, First of all, what type of administration do you have. I have experience installing OTRS on Plesk. In this case you would only need root-access for installing the Perl-modules and maybe executing the SetPermission.sh from the installation. You could use the Plesk FTP-user as "OTRS"

RE: [otrs] Install question

2004-09-27 Thread Pete McDonnell
Installation was quite smooth on SuSE Linux 9.1 with the exception of one item. I had to configure the mod_perl Apache module manually. Apache was not loading it and therefore none of the OTRS scripts worked at all. At one or more points in the setup docs there is mention of a phpmyadmin script