oet,
>>
>> *Niels L.M. van Adrichem
>> **ITCall - Your Partner in Telecom and Contact Center Services!** *
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>> Fax: +31 (0) 10 519 08 70
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age: ITCalllogoSmall]***
>
> Tel: +31 (0) 10 707 38 98
> Mob: +31 (0) 6 234 95 069
> Fax: +31 (0) 10 519 08 70
> E-mail: nvanadric...@itcall.nl
>
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> *From:* otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.o
otrs-boun...@otrs.org [mailto:otrs-boun...@otrs.org] On Behalf Of Evan
Stern
Sent: dinsdag 1 december 2009 17:45
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Install Question: Setting up OTRS on a remote server
Niels,
I'm setting up my OTRS to run on a sub domain without SSL.
...@otrs.org] *On Behalf Of
> *Evan Stern
> *Sent:* zaterdag 28 november 2009 20:25
> *To:* User questions and discussions about OTRS.
> *Subject:* Re: [otrs] Install Question: Setting up OTRS on a remote server
>
>
>
> Thanks Niels!
>
> I'm actually on a Plesk syste
Behalf Of Evan
Stern
Sent: zaterdag 28 november 2009 20:25
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Install Question: Setting up OTRS on a remote server
Thanks Niels!
I'm actually on a Plesk system so that should work for me as well. It's what I
expected. O
Thanks Niels!
I'm actually on a Plesk system so that should work for me as well. It's
what I expected. Ok then, I'll need to have the administrator execute the
SetPermissions.sh script for me since he has already installed the Perl
modules.
Thanks again.
--Evan
On Sat, Nov 28, 2009 at 1:13 PM
Hello Evan,
First of all, what type of administration do you have.
I have experience installing OTRS on Plesk.
In this case you would only need root-access for installing the Perl-modules
and maybe executing the SetPermission.sh from the installation.
You could use the Plesk FTP-user as "OTRS"
Installation was quite smooth on SuSE Linux 9.1 with the exception of one
item. I had to configure the mod_perl Apache module manually. Apache was
not loading it and therefore none of the OTRS scripts worked at all. At one
or more points in the setup docs there is mention of a phpmyadmin script