Hi,
On 20.01.2010, at 19:59, Zachary Bresee wrote:
> I have a question, hopefully a simple one. When creating a new ticket, the
> standard ticket entry form appears. However, entering a customer does not
> seem to be a simple process. We have many different companies (each of which
> is ent
Hi there,
Do you mean the address that is used by OTRS as the 'from' address?
You define that in Admin -> Email Addresses:
http://doc.otrs.org/2.4/en/html/x1165.html
Also, probably you'd want to fetch emails from a mailbox to feed into
OTRS. You need to define that in Admin > PostMaster Mail Acco
Thnk you William!
-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of
William Marques
Sent: Thursday, March 24, 2005 11:06 AM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] OTRS Question
Marcus Sattler escreveu:
> Hey there,
>
> I&
Marcus Sattler escreveu:
Hey there,
I'm running OTRS currently, and have looked at the Config.pm file, I'm
trying to figure out the best way to log everything outside of messages.
Right now I am having trouble at times getting true server info from
messages due to all the ticket logging.
What is th
